Multiple ways to contact us
Our experienced Business Support specialists are available:
8am to 8pm, Monday to Saturday on 0114 296 5182.
You can also Contact us online.
Online Help & Support
Our website covers a comprehensive range of topics, from 'at a glance' broadband, email and phone settings, to more in-depth tutorials and FAQs. Check our online support
Taking ownership of your problems
Some of our most skilled support staff focus entirely on business problems. If you need us, you'll get someone who takes personal ownership of your problem. We'll call you, text your mobile, or update you online until your problem is fixed.
Fixing your problems first time
Our Business Support Team fix around 75% of problems first time. That means you'll rarely have to spend too long calling us, giving you more time to focus on your business.
Real time support stats
We publish our call statistics online. So, you’ll always be able to see the number of calls waiting to be answered and our average answer time. This lets you choose a quiet time if you'd rather not wait. Check the current support stats
Award winning Broadband
You'll find our service and support hard to beat, and we've got the awards to prove it.
If you have any questions about our products, then get in touch with our Sales Team.
call us on 0114 296 5182
Or you can contact us online
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