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10 years of smarter internet
Highlights of the year
Customer self-service begins
A new database allows customers to create mailboxes on the website
Force9 is re-branded with the 'Electric Storm' style
Sister brand Free-Online is launched
Takes on FreeServe in the free dial-up market
Dabs Online is launched
A key competitor for Choice Peripherals, Dabs is now a part of BT Group
Insight buys Choice Peripherals
The US based PC peripherals retailer decides to buy PlusNet at the same time
Lee Strafford becomes managing director
Network upgraded to support 200,000 customers
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