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Awards

We've been picking up a selection of accolades, awards and excellent reviews. The articles below show exactly what professionals in the industry think of our service.


uSwitch.com Broadband Customer Satisfaction Survey Overall Winner March 2008

We were voted number one in 9 out of 11 categories on the uSwitch survey, helping us claim the overall winner's crown for the second year running.

1 uSwitch.com Broadband Customer Satisfaction Survey Overall Winner March 2008

2008 ISPA Awards Best Consumer ISP Winner

"The judges agreed that PlusNet put their customers first with transparent usage allowances rather than vague Fair Usage Policies and their self-developed traffic management system. The judges also felt that PlusNet’s one month contracts were very beneficial to consumers."

1 2008 ISPA Awards Best Consumer ISP Winner

Best Broadband Provider in the UK 2008 - Broadband Choices

"We weren’t surprised to see PlusNet at the top of the table. Being a relatively small provider compared to other contenders allows them to really focus on customer service."

1 Best Broadband Provider in the UK 2008 - Broadband Choices

2008 ISPA Awards Best Consumer ISP Finalist

For the ISP which provides the most outstanding services for consumers.

1 2008 ISPA Awards Best Consumer ISP Finalist
2008 ISPA Awards Best Business ISP Finalist

For the ISP which provides the most outstanding services for businesses.

1 2008 ISPA Awards Best Business ISP Finalist
2008 ISPA Awards Best Business Broadband Finalist

For the ISP which provides the best broadband service for businesses.

1  

Computer Shopper 2007 Reader Awards - 'Best Broadband Provider'

PlusNet received the top award with an 86% overall rating. This award was voted for by the readers of Computer Shopper, the most popular PC magazine in UK stores.

1 Computer Shopper 2007 Reader Awards

Custom PC magazine 'Best Internet Service Provider 2007'

Particularly high marks were awarded to PlusNet for its good-value prices and easy setup.

1  Custom PC magazine - Best Internet Service Provider 2007

uSwitch.com Broadband Customer Satisfaction Survey Overall Winner May 2007

"Small is beautiful - PlusNet leapfrogs the big boys to win the crown of Best Overall Provider with 78% of customers satisfied"

1 Overall Winner - Broadband Customer Satisfaction Survey

uSwitch.com Broadband Customer Satisfaction Survey Information Quality During Sign-up Winner May 2007

PlusNet was voted the winner in this category for providing quality information for potential customers.

1 Winner - Information Quality During Sign-up

uSwitch.com Broadband Customer Satisfaction Survey Supplier Most likely to be recommended Joint Winner May 2007:

PlusNet customers are highly likely to tell their friends about our service.

1 Joint Winner - Supplier most likely to be recommended

Macworld Magazine - Best Mac-Friendly ISP nominee 2007

Our dedicated Apple Mac support led to us being nominated as one of the UK's best ISPs for Apple Mac users.

1 MacWorld Awards 2007 Nomination

uSwitch.com Broadband Customer Satisfaction Survey Overall Winner -
Highest Overall Customer Satisfaction

Yougov surveyed 16,000 broadband users and overall satisfaction was high — 92% of Plusnet customers are generally happy with their provider and the service they get.

1 uSwitch.com Broadband Customer Satisfaction Survey Overall Winner

Comms Channel Awards 2006 -
Internet Service Provider of the Year - Finalist

"PlusNet has included VoIP calls as part of its broadband products, leading to recognition in these prestigious national awards."

1 Comms Channel Awards 2006

PC Advisor 2006 -
Best for Customer Service - Customer Award

"The providers that ranked highly in terms of tech support nabbed a fair share of satisfaction points when it came to customer service."

PC Advisor 2006

PC Pro Awards 2005 -
Highly Commended ISP Award

"PC Pro honoured PlusNet with this Highly Commended consumer award, for excellent customer service and great value pricing."

PC Pro Awards 2005

Sheffield Business Awards-
Information and Communications Technology Award

"Securing the honour with its Workplace business solution ... PlusNet was recognised as demonstrating a leading use of technology." [Read more]

Sheffield Business Awards

Future UK Internet Awards -
Best Consumer ISP & Customer Service Award

"PlusNet has led a price revolution in the consumer market, and ... has continued to deliver in the key areas of reliability, speed and customer service." [Read more]

Future UK Internet Awards

Internet Magazine - Best ISP on the Planet

"We have a clear winner this year - our Best ISP on the Planet accolade goes to PlusNet" [Read more]

The Best ISP on the Planet

PC Pro Magazine - "Best Broadband ISP"

"What stunned us was the sheer number of people who weren't just 'satisfied' with PlusNet's service but 'very satisfied" [Read more]

Best ISP Award

Sunday Times Buyer's Guide 4 Stars

"Bargain high-speed service for online gamers and web junkies. Serious surfers need a high-speed broadband connection - and they are well catered for by PlusNet..." [Read more]

Sunday Times
 
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