Expected Speeds
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Service
Keywords: speed
Summary: Find out about the speeds you can expect from our broadband products.
This page provides information about our previous range of broadband products. Customers who signed up to these products can continue to benefit from their features, or upgrade to one of our current products for free. Broadband Your Way Option 1Broadband Your Way Option 2Broadband Your Way Option 3Broadband Your Way Option 4Broadband Your Way ProPlusnet EssentialBroadband speed ratingsIt is important to remember that the speeds shown here are per-protocol and don't reflect overall limitations on your broadband line. Internet applications not listed below, such as gaming, web surfing or video streaming have no specific restrictions at any time and are prioritised on our network at all times. We'd ask customers to bear in mind that most ISPs operate such restrictions, but few are prepared to share these details with customers. As a rule of thumb, if you do not know what the following applications are, your normal broadband experience will be unaffected by these rate limits.
Please note: The speeds shown below represent a guide. Your broadband speed can be affected by many factors and will also vary to help give you a stable connection. The quality of your telephone line, location and weather conditions, as well as any network congestion at your local exchange and the prioritisation process on our network can also affect your actual speeds. [Top]Broadband Your Way Option 1 expected maximum downstream speeds
Broadband Your Way Option 1 is ideal for web surfing and email. It is not suitable for frequent gaming, binary USENET, Peer-to-Peer, VPN, FTP or lots of music and video downloads. Key
*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way expected upstream speeds. [Top]Broadband Your Way Option 2 expected maximum downstream speeds
Broadband Your Way Option 2 is ideal for all general Internet activities and occasional gaming and VPN. Designed to cater for some, although light, binary USENET, Peer-to-Peer, VPN or music/video downloads. Key
*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way expected upstream speeds. [Top]Broadband Your Way Option 3 expected maximum downstream speeds
Broadband Your Way Option 3 is designed for serious Internet users and is ideal for all Internet activities. Key
*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way expected upstream speeds. [Top]Broadband Your Way Option 4 expected maximum downstream speeds
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*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way expected upstream speeds. [Top]Broadband Your Way Pro expected maximum downstream speeds
Broadband Your Way Pro has no rate limits and traffic is prioritised at all times. This provides the highest possible speeds and network priority on all protocols, giving a 'five star' enhanced performance. Key
*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Broadband Your Way expected upstream speeds. Protocols have the following network traffic priority levels:
For more information about how we manage Broadband Your Way Pro traffic look at our Traffic Prioritisation page. [Top]Essential expected maximum downstream speeds
Essential is ideal for web surfing and email. It is not suitable for frequent gaming, binary USENET, Peer-to-Peer, VPN, FTP or lots of music and video downloads. Key
*Even though there are no individual restrictions, the speeds you receive are still affected by traffic prioritisation and the activities of every other customer who is sharing the network. If you are interested you can also see the Essential expected upstream speeds. [Top]Fixed Allowance - Restricted Access SpeedsAll Broadband Your Way account options come with a usage allowance between the hours of 8am and midnight. If you have chosen a fixed price option and reach the upper limit, your speeds will be restricted as follows:
Please note: These restrictions apply at all times of the day, including off-peak hours. Should you wish to change to a pay as you go option to avoid these restrictions, you can do so in our portal in the Control Your Broadband section by choosing the Change My Usage Allowance option. [Top]What do the categories represent?The applications which are subject to restrictions are those, which left unchecked, could saturate all available network capacity and have an impact on the experience that all customers receive. Note: we won't restrict access to sites which need an interactive experience to use. If it takes a few minutes longer to transfer some files using FTP, then we don't believe that this causes a problem. |
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