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Below are the upload speeds we aim for on our residential and business broadband products.
- If you're not sure what the categories mean, there's a key at the bottom of the page
- If you're looking for download speed information, please see our Broadband download speeds guide
- These speeds are not guaranteed, and you may see lower if the network is busy
- Before you report a problem, make sure you read our tips on How to get the best broadband speed
Click on the names below to see upload speeds for each product.
Key
- Line Speed depends on the type of broadband you have
- Fixed speed: up to 256kb/s
- Max DSL: up to 448kb/s
- Max DSL Premium: up to 832kb/s*
- ADSL2/ADSL2+ Annex A: up to 1.3Mb/s**
- ADSL2+ Annex M: up to 2.5Mb/s***
- Fibre: up to 9.5Mb/s (Plusnet Value, Plusnet Extra if signed up before 14/08/2012 and Plusnet Essentials)
- Fibre: up to 19.5Mb/s (Plusnet Extra if signed up after 14/08/2012 and Plusnet Unlimited)
* Max DSL Premium is available on request for customers using Max DSL broadband. Please see our Max Premium FAQ for more details.
** ADSL2+ circuits are provisioned at 448Kb/s by default. Speeds can be uncapped on request using the Help Assistant.
*** Annex M availability is dependent on line conditions and costs £10 per month exc.VAT. It is available on request using the Help Assistant.
Download sites and servers
Connections to the sites and servers listed below may see reduced speeds when our network is busy. The list not exhaustive, and access to other websites that have content hosted by one of the large Content Distribution Networks may also be slowed when the network is busy.
Websites
- Adult bouncer
- Bangbros Online
- Kingdom.com
- Rapidshare
- ImageShack
- Megaupload
- TerraSpace
- badonga.com
- guba.com
- metainterfaces.com
- narrowstep.com
- sendspace.com
- wildrose.net
Servers
- German Mirror site
- Ireland Mirror site
- Kent Mirror site
Content Distribution Networks (CDN)
- Akamai
- Limelight Networks
- Level 3
Many downloads from Apple, Microsoft, PlayStation Network, Xbox LIVE and multimedia content from sites such as the BBC, eBay and Facebook are hosted on one of the above Content Distribution Networks. Depending on your account type, downloads from these sources may be slowed during busy times.
Downloads using download accelerators are also managed.
This page last updated 19th December 2012
