Help Pages > Broadband Phone (VoIP) > Troubleshooting

Troubleshooting

Tools

Keywords: tools | broadband | phone | troubleshooter Summary: Identify and fix common Broadband Phone problems.

If you are having trouble connecting to or using Broadband Phone, firstly please ensure you have entered all the required settings correctly as per the information shown in our Setup Guides and our Getting Started with Broadband Phone article.

If you continue to experience problems then you can either:

Check the dedicated Broadband Phone support forum on our Community Site, here you will find the answers to many common questions and problems.
Raise a support ticket detailing your problem via the Help Assistant.
Call our support centre for assistance.

This page last updated 30th April 2008

Rate this page

Has this page helped you solve your problem? Your feedback helps us to improve the help we provide.

Please note: We cannot reply to individual feedback through Rate My Page. If you need more help with a problem please use the Help Assistant. Other customers will be happy to help you with most issues at the Community Site Forum.