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    About us

    Work without the waffle

    PRODUCTS + SERVICES

    Super proud. That’s how we feel about our great value, no-nonsense products and services, that just help people get on with life. But if things don’t go to plan, our down-to-earth, jargon-free approach keeps our customers smiling. Simple and straight-forward - it’s the way we do things.

    WE MAKE IT

    PERSONAL

    WE KEEP IT

    SIMPLE

    WE ARE

    BRILLIANT

    INCLUSION + DIVERSITY

    There’s a unique, family-like culture at Plusnet. From day one you’ll be welcomed into the team with open arms and made to feel at home. It’s something our new starters tell us they love, and why our experienced colleagues enjoy working here so much. We’re creating an environment where all our colleagues feel safe, included and where everyone can thrive. When you feel comfortable to be yourself at work you’ll be at your best for our customers. That’s really important to us.

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    VOLUNTEERING + YOU

    Helping people is in our DNA. It’s what drives us as a business and it’s what makes our people brilliant at what they do. As well as our customers, we’re also passionate about our local communities, so paid-volunteering leave is an important perk you’ll get. Want to decorate a children’s centre? Help out in a food bank, perhaps? We’ll give you 3 days a year to do it.  

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    Our 2020 grass roots football volunteering initiative was the perfect match for one of our advisors. Hassan’s involvement earned him our 2020 Consumer CEO award.

    PLUSNET + AWARDS

    We’ve won 32 awards for customer service since 1997. That’s some trophy cabinet! In fact, we’ve claimed Uswitch’s customer service award for a staggering seven years in a row. Even so, we’ll carry on improving what we do, committed to keeping our customers cheery. If we win another trophy…well, that’s just another plus.

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    Are you ready for

    LIFE ON THE PLUS SIDE?