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    Apprentice Customer Advisor


    Salary: £17,922

    This is the career opportunity you’ve been looking for!  We’re giving you the chance to find out what life would be like as an Apprentice working for the 2021 broadband provider of the year.

    We’re hosting experience days in our Sheffield contact centre to give you the opportunity to supercharge your employability and learn more about what goes on behind the scenes and how we keep the country connected.

    You’ll be provided training on employability skills, how to submit a great application, interview tips and so much more. We’ll give you preparation to help you succeed down the career path of your choice. You’ll also have an opportunity see first-hand the role of a Plusnet Customer Solutions Advisor and how we deliver great customer service. And… if you like what you see and think a role in Plusnet Customer Solutions is for you, we’ll book you in for an interview for our winning apprentice programme.

    The Apprenticeship is geared around giving you all the training and support needed to deliver the best service to our customers and providing you with the skills required to kickstart a long career with Plusnet. You’ll earn, learn, and get loads of benefits at the same time!

    You don’t need any experience; you just need to enjoy talking with and helping people along with an appetite to learn new skills.

    What's in it for you?

    You’ll be joining one of the UK’s most exciting telecommunications companies with a very bright future. We’re one of the Sunday Times’ top 6 best big companies to work for and we offer a huge range of benefits to all our colleagues.

    From day one you'll get:

    • Free Plusnet Broadband
    • Up to 30% off EE pay monthly mobile plans for you, and your friends and family
    • Generous salary and bonuses
    • 25 days’ paid holidays
    • Incentives and recognition for your performance
    • Full training, ongoing coaching and support
    • Employee rewards hub saving you £££ on products/services you normally buy
    • Great pension (up to 9% employer contributions) and share schemes
    • Opportunities to progress your career across the business
    • Paid days off to volunteer with charities or causes important to you
    • Job satisfaction; knowing you’re helping the country stay connected


    A few key things you need to know…

    • Start Date: 22nd August 2022


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