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    Inbound Sales &
    Retentions Advisor


    Salary: £26,664 inc average OTE (£20,511 basic)

    About the role and who we’re looking for

    Do you want to earn whilst you learn?

    At Plusnet, we want to invest in the best people so you will receive a guaranteed £1500 minimum commission for your first 3 months. 

    It’s a permanent role with an OTE of £26,664 inc average OTE (£20,511 basic) join us now and we guarantee at least OTE commission (£1500)* in your first 3 months so you’re earning whilst you’re learning. BUT - Commission is uncapped, so if you deliver great customer service, promote our amazing products and smash your targets, you will earn even more.

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    Is this the job for you?

    The rewards include:

    • a base salary of £26,664 inc average OTE (£20,511 basic) 
    • free phone line & broadband, TV Packages including BT Sport
    • free lunch
    • generous holiday allowance, pension & shares schemes
    • healthcare options, numerous discounts on everyday items such as mobile phone contracts, travel, gym memberships, cinema tickets and much more…

    About you:

    You’ll be motivated to hit targets, but you don’t have to love cold-calling. Our sales advisors take calls from customers who are interested in joining us. You just have to make sure that our customers get the products they need rather than the ones you have to sell. You’ll be someone who gives it their all, where no challenge is too big, no ask too great. Our product range is extensive so you’ll have plenty of opportunity to cross-sell and up-sell and with our well-loved brand driving lots of customer calls, you won’t be short of opportunities to earn lots of commission.

    We’ve got some big plans for growth and as one of our sales advisors, you’ll play a big part in them. Whether you’re speaking to customers who want to sign up with one of our products, or they’ve reached the end of their contract and want to explore their options, you’ll ask the right questions to help them find the perfect Plusnet package.

    Our training is second to none, our benefits and bonuses are amazing, and with a great team around you, you’ll go further than you ever thought possible.

    Working from home approach:

    We understand that work is something you do, and not somewhere you have to go all the time. That's why we strive to provide a flexible workplace where you can enjoy a combination of working from home and office-based working.

    After you have settled in, you will talk through with your manager what options we have available and will work best for you!

    Not only are we a great company to work for, we’re also a force for good. Did you know:

    • we are 100% powered by renewable energy
    • we have trained over 5k job seekers in digital skills
    • reached over 3m teachers and children through Barefoot computing
    • we have generated over £720m for charities in the last 10 years
    • are Lifetime Visionary partners of Race Equality Matters

    A few key things you need to know…

    • Shifts: 37.5 hour per week, between 8am - 8pm, Monday - Sunday


    * Commission T&Cs apply

    from per month