BENEFITS + PERKS
We’ve got big, bold plans for the future. We’re investing in our business and bolstering our no-nonsense customer service. Join us and you’ll go places too. You’ll get loads of perks, from regular incentives and competitions, to training and opportunities to develop a successful career.
Naturally, we’ll give you free broadband and BT TV, but you’ll also get free lunches, free brews (no prizes for guessing our favourite tea) plus retail discounts, a generous pension, share schemes and much more.
TRAINING + DEVELOPMENT
The beating heart of Plusnet is our colleagues and customers. That’s why we’re committed to training our teams to deal with every possible situation. From your initial training, updates on new products, services and deals, to ongoing 1-2-1 manager coaching and support from your team mates, every day is a chance to learn. Your confidence will skyrocket.
CAREERS + PROGRESSION
Our folk are given every opportunity to develop their skills and experience to progress their careers with us. Many of our advisors starting in one of our contact centres go on to be team leaders and managers. Fancy branching out? We’ll help you, with opportunities to move across the business into marketing, digital, HR and recruitment roles. In fact, we’ve got development programmes specifically designed for people with little or no experience in these areas, to move into a new career.
CULTURE + ATMOSPHERE
Bright, bustling and lively is how you’ll find us. We’re all passionate about customers and our business, so there’s always a real buzz about the place. We’ve also got a close-knit family-feel to our offices, so whether we’re raising money for local community causes, or celebrating a team’s success, we’re immensely proud of our friendly and supportive culture.