Product archive: Broadband Plus

This page refers to a broadband product that's no longer available to new customers

Existing customers can continue to benefit from its features, or upgrade to one of our current products

Broadband Plus is a broadband product available on standard broadband.

It was launched on 4th April 2005 and withdrawn from sale to new customers on 10th April 2007.

Standard cost Cost during VAT reduction
(1st December 2008 - 31st December 2009)
£14.99 £14.65

As of 25th November 2010, the usage allowance is 10GB in peak hours (4pm - midnight) and 100GB off peak (midnight - 4pm).

Prior to that date, the allowance was 4GB at peak times and 50GB off peak.

If you go over your allowance, your service will be heavily restricted until the start of your next billing month when your usage is reset.

  1. Unlimited email addresses
  2. Plusnet Protect
  3. One .co.uk domain can be registered for use with Plusnet email and webspace for £1 per month
  4. 1 domain can be hosted for free
  5. 100MB basic webspace (no CGI & MySQL functionality)
  6. All connections are assigned a dynamic IP as standard, the static IP Add-On is not available

Broadband Plus has a referral value of 50p per month.

Find out more about referrals.

To find out more about how and why we manage traffic, see our Traffic prioritisation guide.

We assign all traffic on the network a priority, with the more time-sensitive applications given a higher priority. As the total bandwidth available is shared, this means time-sensitive applications will continue to perform even when the network is busy.

Internet Activity Priority
Browsing and email Medium
VoIP (internet phone calls) High
Gaming High
VPN Medium
FTP (external) Medium
FTP (Plusnet) Medium
Streaming Medium
Software updates Low
Peer to Peer Low
Other Medium

Key

  • Browsing - Viewing webpages with a web browser
  • Email - Sending and receiving email with an email program such as Outlook or Mac Mail
  • VoIP (internet phone calls) - Making phone calls over your broadband connection
  • Gaming - Online gaming
  • VPN - A secure way to connect to a network at another location, often used by home workers to access work systems. Includes VNC and Windows Remote Desktop. Network protocols such as SSH and Telnet also fall under the VPN category
  • FTP (External) - Using FTP to move files to or from servers not operated by us
  • FTP (Plusnet) - Using FTP to move files to or from servers operated by us
  • Streaming - Playing continuous multimedia TV, movie or music files
  • Software updates - file transfers from update servers e.g. Windows Update / Apple update
  • Peer to Peer - Downloading with from file sharing applications or binary newsgroups (does not include text only services)
  • Other - Activities that do not fit into the above categories
  • Activities not listed are not restricted but are subject to Traffic prioritisation
  • The speeds shown here don't represent your overall line speed
  • Demos, games downloads and system updates from services such as PlayStation Network and Xbox LIVE fall under the Software updates category rather than Gaming
  • Applications not using their standard ports may be classed incorrectly
  • Line Speed depends on the type of broadband you have
    Type Download speed Upload speed
    Fixed speed up to 2Mb/s up to 256kb/s
    Max DSL/Max Premium up to 6Mb/s up to 448kb/s
    Max Premium up to 6Mb/s up to 832kb/s
    ADSL2+ (Residential products) up to 17Mb/s up to 1.3Mb/s
    ADSL2+ (Business products) up to 18Mb/s up to 1.3Mb/s
    Fibre up to 76Mb/s up to 19Mb/s

    Max DSL Premium is available on request for customers using Max DSL broadband. Please see About Prioritised Service for more details.

    ** ADSL2+ circuits are provisioned at 448Kb/s as standard. This can be uncapped on request to provide a maximum of up to 1.3Mb/s.

    † Where available, Annex M can increase maximum upload speed to 2.5Mb/s. Plusnet Business customers can request this service at a cost of £10 per month exc.VAT.

    ‡ This shows the maximum speed available for the technology, but speeds may be capped depending on your broadband product.