Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want.
It’s really easy to add to your account. Just get the BT Sport App and follow the instructions on screen.
Once it’s added, it’ll be available to use within 24 hours
The first bill after adding the BT Sport App from Plusnet service will include the charge to cover the period between activation and date of the bill, as well as the next month's subscription
Cancel or remove the BT Sport App
Just a reminder that the BT Sport App from Plusnet is subject to a one month minimum term from your next billing date following sign-up. If you cancel the BT Sport App from Plusnet, your access will be removed straight away.
If you want to cancel the BT Sport App, please call us on 0800 432 0200.
No, the BT Sport App from Plusnet and the BT Sport channel pack have a rolling monthly contract (with a 1 month minimum term), and can be added or removed without affecting your other contracted services.
It can take up to 24 hours to activate your BT ID, after which you'll be able to use your BT ID to log in to the BT Sport App and the online player.
Once you have registered your BT ID, you can download and install the app from the relevant app store on your mobile or tablet, just search for "BT Sport". Alternatively you can use the following links
You can watch in HD on the BT Sport App but the picture quality will be determined by the speed of your internet connection. You need a minimum speed of 400Kbps to use the app or online player and speeds of around 3.5Mbps for the best quality.
To watch content via the BT Sport App from Plusnet service you need a stable internet connection, whether that is over Wi-Fi or a mobile data connection. The BT Sport App and sport.bt.com require a minimum speed of 0.4mbps in order to work correctly, and a speed of 3.5Mbps for high quality playback.