Don't worry we're busy getting your order ready
There's nothing you need to do. Just keep your eyes peeled on your inbox as you should get a welcome email from us in the next 24 hours.
You can also track your order in My Account.
Any problems, please give us a call on 0800 432 0080 and we'll get you sorted.
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1
We’ll confirm your start date
Check your email and phone to see when our engineer will come and set you up.
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2
You’ll get your router
We'll send your router by post a few days before your activation date. It's small enough to fit through your letter box.
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3
You’ll be online
When our engineer's installed your connection you can set up router and you're good to go.
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1
Choose your broadband
Pick from our great range of packages and features.
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2
Create your account
Sign up to receive exclusive perks and upgrades.
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3
Sit back and relax
We'll get your switch started and let you know if we need anything else.