Call costs

Prices for calls to UK, mobile and international numbers

These tariffs are in effect from 10th June 2014.

Our tariffs for products purchased before 10th June 2014 can be found on our old tariff guide.

All call charges shown here are pence per minute and include VAT.

Call plan details

Weekends
UK landlines Inclusive at weekends
Non-geographical numbers (0845 & 0870) Inclusive at weekends
(Calling cards, indirect access and dial-up Internet numbers are excluded)
Evenings & Weekends
UK landlines Inclusive during evenings and at weekends
Non-geographical numbers (0845 & 0870) Inclusive during evenings and at weekends
(Calling cards, indirect access and dial-up Internet numbers are excluded)
Anytime
UK landlines Inclusive at all times
Non-geographical numbers (0845 & 0870) Inclusive at all times
(Calling cards, indirect access and dial-up Internet numbers are excluded)
Anytime International 300
UK landlines Inclusive at all times
Non-geographical numbers (0845 & 0870) Inclusive at all times
(Calling cards, indirect access and dial-up Internet numbers are excluded)
Top 35 international destinations
  • 300 inclusive minutes to listed landlines, US mobiles and Canada mobiles
  • 25% Discount to listed landlines and mobiles
All call plans
UK Mobiles 100 inclusive minutes available for £3 per month (for packages taken on or after 8th May 2013)
Plusnet to Plusnet calls Inclusive at all times
Calls to Plusnet support Free at all times

For details of our old Plusnet Essential tariff (withdrawn from sale to new customers on 17th April 2009), please see our Plusnet Essential product archive.

Call features

Call features Monthly cost Single use cost (if not subscribed) Available in bundle
1471 Free   No
1471 Call return n/a 15p per use, plus the cost of the call if chargeable No
Voicemail (1571) Free   No
Voicemail Extra (Call Minder) £3.00   No
Reminder Call £2.50 (Unlimited use) 15p Yes
Call Waiting £2.50   Yes
Call Divert £2.50   Yes
Ringback £2.50 (unlimited use) 10p Yes
Anonymous Call Reject £4.00   No
Caller Display £0.99   Yes
Conference Calling n/a 40p No
Call feature bundles Price
2 Features £3.00
3 Features £4.50
4 Features £6.00
5 Features £7.50

Time periods for calls

For Plusnet Home Phone packages, the following definitions are used to define inclusive call periods and the rates for chargeable calls.

Time period When it applies
Daytime Monday to Friday - 7am - 7pm
Evening Monday to Friday - 7pm - 7am
Weekends All day Saturday & Sunday

If a call crosses between time periods

  • Chargeable calls that cross time periods will be charged the relevant rates for each part of the call
  • Calls that cross between inclusive and chargeable time periods (in either direction) are charged at the relevant rate for the chargeable part of the call only, the call set up fee is not applied

Inclusive call length

  • Inclusive calls to UK numbers become chargeable after 60 minutes
  • Inclusive calls to international numbers become chargeable after 30 minutes
  • Calls to Plusnet Support are free for the duration of the call, regardless of length

Inclusive calls that become chargeable are charged at the relevant rate until the end of the call. The call set up fee is not applied.

Call charging rules

Call set up fees

A call set up fee of 15p is applied to chargeable calls unless stated otherwise on this page.

How we calculate call charges

  • Calls are subject to a minimum length of one minute and are rounded up to the next minute*
  • If applicable, the set up fee is added
  • The total is rounded up to the nearest 1p

*Fixed fee calls have a fixed-cost element for part (or all) of the call (e.g. 5p for the first 5 minutes or 25p per call)

Call rates

Number Rate at all times
01, 02, 03 9p
Lo-call (0845) 9p
National (0870) 9p
All mobile networks 12p

Top 35 international destinations call rates (Anytime International 300 only)

Anytime International 300 provides 300 anytime minutes to USA and Canada mobiles and landlines for countries shown below.

For chargeable calls to the listed countries, all rates also include a 25% discount.

 Landline ratesMobile / Premium rates
CountryDaytimeEveningWeekendDaytimeEveningWeekend
Australia24.2210.5710.5747.2533.5933.59
Austria27.4524.2224.2250.4747.2547.25
Azores23.1719.3519.3546.2042.3742.37
Belgium18.4510.5710.5741.4733.5933.59
Canada16.3510.5710.5716.3510.5710.57
Canary Islands22.0418.0718.0745.0738.5438.54
China22.3520.2520.2545.3743.2743.27
Christmas Islands24.2210.5710.5747.2533.5933.59
Cocos Islands24.2210.5710.5747.2533.5933.59
Cyprus24.2220.3220.3247.2543.3443.34
Czech Republic26.1723.1723.1749.2046.2046.20
Denmark19.8710.5710.5742.9033.5933.59
France18.4510.5710.5741.4733.5933.59
Germany18.4510.5710.5741.4733.5933.59
Greece14.1010.5710.5737.1233.5933.59
Hungary26.1723.1723.1749.2046.2046.20
India25.2022.0422.0448.2245.0745.07
Ireland (Republic of)15.3710.5710.5738.4033.5933.59
Italy22.0410.5710.5745.0733.5933.59
Japan9.226.306.3032.2529.3229.32
Korea Republic64.1960.5960.5987.2283.6283.62
Luxembourg17.9216.7216.7240.9539.7539.75
Madeira23.1719.3519.3546.2042.3742.37
Malaysia40.9537.9537.9563.9760.9760.97
Netherlands18.4510.5710.5741.4733.5933.59
New Zealand31.3523.4023.4054.3746.4246.42
Pakistan25.2022.0422.0448.2245.0745.07
Poland27.4524.2224.2250.4747.2547.25
Portugal23.1719.3519.3546.2042.3742.37
Singapore18.4514.7014.7041.4737.7237.72
Spain22.0410.5710.5745.0733.5933.59
Sweden18.4516.7216.7241.4739.7539.75
Switzerland18.4510.5710.5741.4733.5933.59
Taiwan64.1960.5960.5987.2283.6283.62
USA15.3710.5710.5715.3710.5710.57

Standard international call rates

These are the standard rates for international calls to landlines and mobiles. Please note that our Anytime International 300 plan receives a discount to some of these countries. See the Call plan details at the top of the page for more information.

 Landline ratesMobile / Premium rates
CountryDaytimeEveningWeekendDaytimeEveningWeekend
Afghanistan141.50135.10135.10172.20165.80165.80
Albania53.7047.8047.8084.4078.5078.50
Algeria53.7047.8047.8084.4078.5078.50
Andorra46.3036.7036.7077.0067.4067.40
Angola106.90102.10102.10137.60132.80132.80
Anguilla82.4070.2070.20113.10100.90100.90
Antarctica Australian169.20161.70161.70169.20161.70161.70
Antigua and Barbuda28.2025.5025.5058.9056.2056.20
Argentina103.2083.5083.50133.90114.20114.20
Armenia106.90102.10102.10137.60117.90117.90
Aruba80.8064.9064.90111.5095.6095.60
Ascension Island106.90102.10102.10106.90102.10102.10
Australia32.3014.1014.1063.0044.8044.80
Austria36.6032.3032.3067.3063.0063.00
Azerbaijan63.8057.4057.4094.5088.1088.10
Azores30.9025.8025.8061.6056.5056.50
Bahamas82.4070.2070.2082.4070.2070.20
Bahrain106.9087.2087.20137.60117.90117.90
Bangladesh32.0028.1028.1062.7058.8058.80
Barbados31.2028.3028.3061.9059.0059.00
Belarus67.5060.7060.7098.2091.4091.40
Belgium24.6014.1014.1055.3044.8044.80
Belize106.9087.2087.20137.60117.90117.90
Benin103.2083.5083.50133.90114.20114.20
Bermuda28.2025.5025.5058.9056.2056.20
Bhutan85.6080.8080.80116.30111.50111.50
Bolivia106.90102.10102.10137.60132.80132.80
Bosnia53.7047.8047.8084.4078.5078.50
Botswana103.2083.5083.50133.90114.20114.20
Brazil114.7092.8092.80145.40123.50123.50
Brunei Darussalam85.6080.8080.80116.30111.50111.50
Bulgaria56.8050.6050.6087.5081.3081.30
Burkina Faso106.90102.10102.10137.60132.80132.80
Burundi106.90102.10102.10137.60132.80132.80
Cambodia246.40240.00240.00277.10270.70270.70
Cameroon103.2083.5083.50133.90114.20114.20
Canada21.8014.1014.1021.8014.1014.10
Canary Islands29.4024.1024.1060.1051.4051.40
Cape Verde106.90102.10102.10137.60132.80132.80
Cayman Islands82.4070.2070.20113.10100.90100.90
Central African Republic166.00159.10159.10166.00159.10159.10
Chad169.20161.70161.70169.20161.70161.70
Chatham Islands (NZ)41.8031.2031.2072.5061.9061.90
Chile103.2083.5083.50133.90114.20114.20
China29.8027.0027.0060.5057.7057.70
Christmas Islands32.3014.1014.1063.0044.8044.80
Cocos Islands32.3014.1014.1063.0044.8044.80
Colombia106.90102.10102.10137.60132.80132.80
Comoros141.50135.10135.10172.20165.80165.80
Cook Islands169.20161.70161.70169.20161.70161.70
Costa Rica103.2083.5083.50133.90114.20114.20
Cote D'Ivoire136.20110.60110.60166.90141.30141.30
Croatia53.7047.8047.8084.4078.5078.50
Cuba141.50135.10135.10172.20165.80165.80
Cyprus32.3027.1027.1063.0057.8057.80
Czech Republic34.9030.9030.9065.6061.6061.60
Democratic Republic of the Congo (formerly Zaire)106.90102.10102.10137.60132.80132.80
Denmark26.5014.1014.1057.2044.8044.80
Diego Garcia217.60211.80211.80217.60211.80211.80
Djibouti106.90102.10102.10137.60132.80132.80
Dominica96.3080.8080.80127.00111.50111.50
Dominican Republic82.4070.2070.20113.10100.90100.90
East Timor246.40240.00240.00277.10270.70270.70
Ecuador106.90102.10102.10137.60132.80132.80
Egypt112.2096.9096.90142.90127.60127.60
El Salvador136.20110.60110.60166.90141.30141.30
Equatorial Guinea141.50135.10135.10172.20165.80165.80
Eritrea136.20110.60110.60166.90141.30141.30
Estonia63.8057.4057.4094.5088.1088.10
Ethiopia136.20110.60110.60166.90141.30141.30
Falkland Islands106.90102.10102.10106.90102.10102.10
Faroe Islands46.3036.7036.7077.0067.4067.40
Fiji106.90102.10102.10137.60132.80132.80
Finland34.9030.9030.9065.6061.6061.60
France24.6014.1014.1055.3044.8044.80
French Guiana141.50135.10135.10172.20165.80165.80
French Polynesia217.60211.80211.80248.30242.50242.50
Gabon103.2083.5083.50133.90114.20114.20
Gambia109.3088.4088.40140.00119.10119.10
Georgia80.8064.9064.90111.5095.6095.60
Germany24.6014.1014.1055.3044.8044.80
Ghana114.7092.8092.80145.40123.50123.50
Gibraltar29.2024.4024.4059.9055.1055.10
Greece18.8014.1014.1049.5044.8044.80
Greenland106.90102.10102.10137.60132.80132.80
Grenada28.2025.5025.5058.9056.2056.20
Guadeloupe106.9087.2087.20137.60117.90117.90
Guam141.50135.10135.10141.50135.10135.10
Guatemala103.2083.5083.50133.90114.20114.20
Guinea106.90102.10102.10137.60132.80132.80
Guinea Bissau169.20161.70161.70169.20161.70161.70
Guyana136.20110.60110.60166.90141.30141.30
Haiti127.70102.70102.70158.40133.40133.40
Honduras103.2083.5083.50133.90114.20114.20
Hong Kong15.1010.6010.6015.1010.6010.60
Hungary34.9030.9030.9065.6061.6061.60
Iceland53.7047.8047.8084.4078.5078.50
India33.6029.4029.4064.3060.1060.10
Indonesia83.5080.8080.80114.20111.50111.50
Iran144.20117.10117.10174.90147.80147.80
Iraq136.20110.60110.60166.90141.30141.30
Ireland (Republic of)20.5014.1014.1051.2044.8044.80
Israel70.9063.8063.80101.6094.5094.50
Italy29.4014.1014.1060.1044.8044.80
Jamaica31.2028.3028.3061.9059.0059.00
Japan12.308.408.4043.0039.1039.10
Jordan133.00114.40114.40163.70145.10145.10
Kazakhstan83.5078.7078.70114.20109.40109.40
Kenya114.7092.8092.80145.40123.50123.50
Kiribati169.20161.70161.70169.20161.70161.70
Korea North169.20161.70161.70169.20161.70161.70
Korea Republic85.6080.8080.80116.30111.50111.50
Kuwait106.9087.2087.20137.60117.90117.90
Kyrgyzstan83.5078.7078.70114.20109.40109.40
Laos166.00159.10159.10196.70189.80189.80
Latvia63.8057.4057.4094.5088.1088.10
Lebanon140.80121.10121.10171.50151.80151.80
Lesotho103.2083.5083.50133.90114.20114.20
Liberia103.2083.5083.50133.90114.20114.20
Libya53.7047.8047.8084.4078.5078.50
Liechtenstein23.9022.8022.8054.6053.5053.50
Lithuania63.8057.4057.4094.5088.1088.10
Luxembourg23.9022.3022.3054.6053.0053.00
Macao85.6080.8080.80116.30111.50111.50
Macedonia53.7047.8047.8084.4078.5078.50
Madagascar106.90102.10102.10137.60132.80132.80
Madeira30.9025.8025.8061.6056.5056.50
Malawi103.2083.5083.50133.90114.20114.20
Malaysia54.6050.6050.6085.3081.3081.30
Maldive Islands106.90102.10102.10137.60132.80132.80
Mali106.90102.10102.10137.60132.80132.80
Malta34.9030.9030.9065.6061.6061.60
Marshall Islands169.20161.70161.70169.20161.70161.70
Martinique106.9087.2087.20137.60117.90117.90
Mauritania141.50135.10135.10172.20165.80165.80
Mauritius144.20117.10117.10174.90147.80147.80
Mayotte136.20110.60110.60166.90141.30141.30
Mexico85.6080.8080.80116.30111.50111.50
Micronesia169.20161.70161.70169.20161.70161.70
Moldova80.8064.9064.90111.5095.6095.60
Monaco43.6034.0034.0074.3064.7064.70
Mongolia166.00159.10159.10196.70189.80189.80
Montenegro53.7047.8047.8084.4078.5078.50
Montserrat96.3080.8080.80127.00111.50111.50
Morocco56.8050.6050.6087.5081.3081.30
Mozambique106.90102.10102.10137.60132.80132.80
Myanmar141.50135.10135.10172.20165.80165.80
Namibia103.2083.5083.50133.90114.20114.20
Nauru169.20161.70161.70169.20161.70161.70
Nepal85.6080.8080.80116.30111.50111.50
Netherlands24.6014.1014.1055.3044.8044.80
Netherlands Antilles80.8064.9064.90111.5095.6095.60
New Caledonia217.60211.80211.80248.30242.50242.50
New Zealand41.8031.2031.2072.5061.9061.90
Nicaragua136.20110.60110.60166.90141.30141.30
Niger106.90102.10102.10137.60132.80132.80
Nigeria92.8087.4087.40123.50118.10118.10
Niue Island166.00159.10159.10166.00159.10159.10
Norfolk Island141.50135.10135.10141.50135.10135.10
Northern Mariana Islands136.20110.60110.60136.20110.60110.60
Norway32.3014.1014.1063.0044.8044.80
Oman113.2092.3092.30143.90123.00123.00
Pakistan33.6029.4029.4064.3060.1060.10
Palau169.20161.70161.70169.20161.70161.70
Palestine63.8057.4057.4094.5088.1088.10
Panama103.2083.5083.50133.90114.20114.20
Papua New Guinea106.90102.10102.10137.60132.80132.80
Paraguay103.2083.5083.50133.90114.20114.20
Peru103.2083.5083.50133.90114.20114.20
Philippines95.1089.9089.90125.80120.60120.60
Poland36.6032.3032.3067.3063.0063.00
Portugal30.9025.8025.8061.6056.5056.50
Puerto Rico62.2053.7053.7062.2053.7053.70
Qatar113.2092.3092.30143.90123.00123.00
Republic of the Congo141.50135.10135.10172.20165.80165.80
Reunion106.90102.10102.10137.60132.80132.80
Rodrigues Island141.50135.10135.10141.50135.10135.10
Romania67.5060.7060.7098.2091.4091.40
Ross Island82.4070.2070.2082.4070.2070.20
Russia Federation70.9063.8063.80101.6094.5094.50
Rwanda106.90102.10102.10137.60132.80132.80
Samoa (US)169.20161.70161.70169.20161.70161.70
Samoa (West)217.60211.80211.80248.30242.50242.50
San Marino53.7047.8047.8053.7047.8047.80
São Tomé and Príncipe169.20161.70161.70199.90192.40192.40
Saudi Arabia89.9072.0072.00120.60102.70102.70
Senegal136.20110.60110.60166.90141.30141.30
Serbia53.7047.8047.8084.4078.5078.50
Seychelles136.20110.60110.60166.90141.30141.30
Sierra Leone109.3088.4088.40140.00119.10119.10
Singapore24.6019.6019.6055.3050.3050.30
Slovak Republic32.9029.2029.2063.6059.9059.90
Slovenia53.7047.8047.8084.4078.5078.50
Solomon Islands169.20161.70161.70169.20161.70161.70
Somalia169.20161.70161.70199.90192.40192.40
South Africa70.9062.5062.50101.6093.2093.20
Spain29.4014.1014.1060.1044.8044.80
Sri Lanka108.1094.6094.60138.80125.30125.30
St Helena166.00159.10159.10166.00159.10159.10
St Kitts and Nevis82.4070.2070.20113.10100.90100.90
St Lucia28.2025.5025.5058.9056.2056.20
St Pierre and Miquelon82.4070.2070.20113.10100.90100.90
St Vincent82.4070.2070.20113.10100.90100.90
Sudan103.2083.5083.50133.90114.20114.20
Surinam161.20129.30129.30191.90160.00160.00
Swaziland103.2083.5083.50133.90114.20114.20
Sweden24.6022.3022.3055.3053.0053.00
Switzerland24.6014.1014.1055.3044.8044.80
Syria133.00114.40114.40163.70145.10145.10
Taiwan85.6080.8080.80116.30111.50111.50
Tajikistan106.90102.10102.10137.60132.80132.80
Tanzania103.2083.5083.50133.90114.20114.20
Thailand92.8089.9089.90123.50120.60120.60
Togolese Republic136.20110.60110.60166.90141.30141.30
Tokelau217.60211.80211.80217.60211.80211.80
Tonga166.00159.10159.10196.70189.80189.80
Trinidad & Tobago29.8027.0027.0060.5057.7057.70
Tunisia56.8050.6050.6087.5081.3081.30
Turkey32.3027.1027.1063.0057.8057.80
Turkmenistan100.5093.1093.10131.20123.80123.80
Turks & Caicos Islands96.3080.8080.80127.00111.50111.50
Tuvalu169.20161.70161.70169.20161.70161.70
Uganda103.2083.5083.50133.90114.20114.20
Ukraine63.8057.4057.4094.5088.1088.10
United Arab Emirates89.9072.0072.00120.60102.70102.70
Uruguay103.2083.5083.50133.90114.20114.20
USA20.5014.1014.1020.5014.1014.10
Uzbekistan83.5078.7078.70114.20109.40109.40
Vanuatu169.20161.70161.70199.90192.40192.40
Vatican City29.4014.1014.1060.1044.8044.80
Venezuela103.2083.5083.50133.90114.20114.20
Vietnam166.00159.10159.10196.70189.80189.80
Virgin Islands (UK)82.4070.2070.20113.10100.90100.90
Virgin Islands (US)82.4070.2070.2082.4070.2070.20
Wallis and Futuna Islands216.60205.90205.90216.60205.90205.90
Yemen136.20110.60110.60166.90141.30141.30
Zambia103.2083.5083.50133.90114.20114.20
Zimbabwe114.7092.8092.80145.40123.50123.50

Specialised Number Call Tariff

Specialised numbers are defined as calls to non geographic numbers such as Premium Rate services, Directory Enquiries and calls to Internet Services. Calls of this type are charged in one of four ways:

  1. Calls that are charged by the length of time you are on the phone. The pence per minute price also varies according to the time of day (e.g. 070056).
  2. Calls that are charged by the length of time you are on the phone but where the rate you pay does not vary by the time of day (e.g. 0871550).
  3. Calls that attract a one-off fee, and a pence per minute price which varies according to the time of day (e.g. 090117).
  4. Calls that attract a one-off fee irrespective of the length of time that you are on the phone. The charge may or may not vary according to the time of day.

Standard pence per minute calls

DestinationSetup feeDaytimeEveningWeekend
Calls to certain Personal Numbering d15.0016.219.559.55
Calls to Message Services - c15.0012.577.291.00
Calls to Pagers and Voice Messaging - r15.008.084.033.01
Directory Enquiry 118 - dq515.0056.1856.1856.18
Directory Enquiry 118 - dq715.0078.6478.6478.64
Directory Enquiry 118 - dq815.0089.8789.8789.87
Directory Enquiry 118 - dq915.00112.34112.34112.34
Directory Enquiry 118 - dq1015.00134.81134.81134.81
Directory Enquiry 118 - dq1115.00140.43140.43140.43
Directory Enquiry 118 - dq1215.00168.51168.51168.51
Directory Enquiry 118 - dq1315.00179.75179.75179.75
Directory Enquiry 118 - dq2322.4544.9444.9444.94
Directory Enquiry 118 - dq2528.0922.4722.4722.47
Directory Enquiry 118 - dq2628.0933.7033.7033.70
Directory Enquiry 118 - dq2739.2111.2411.2411.24
Directory Enquiry 118 - dq2855.0510.1110.1110.11
Directory Enquiry 118 - dq29112.3367.4167.4167.41
Directory Enquiry 118 - dq30168.4033.7033.7033.70
Directory Enquiry 118 - dq3614.0016.8516.8516.85
Directory Enquiry 118 - dq3727.9920.2220.2220.22
Directory Enquiry 118 - dq38111.1566.2866.2866.28
Directory Enquiry 118 - dq4266.278.998.998.99
Directory Enquiry 118 - dq4315.0022.4722.4722.47
Directory Enquiry 118 - dq4432.3433.7133.7133.71
Directory Enquiry 118 - dq4539.345.625.625.62
Directory Enquiry 118 - dq4643.8210.1110.1110.11
Directory Enquiry 118 - dq4756.1789.8789.8789.87
Directory Enquiry 118 - dq5232.5832.5832.5832.58
Directory Enquiry 118 - dq5343.8221.3521.3521.35
Directory Enquiry 118 - dq5433.715.625.625.62
Directory Enquiry 118 - dq615.0061.7961.7961.79
Directory Enquiry 118 - dq6022.4522.4722.4722.47
Directory Enquiry 118 - dq6444.8916.8616.8616.86
Directory Enquiry 118 - dq65224.8011.2411.2411.24
Directory Enquiry 118 - dq6855.0515.7315.7315.73
Directory Enquiry 118 - dq69168.4484.2684.2684.26
Directory Enquiry 118 - dq7044.8825.8425.8425.84
Directory Enquiry 118 - dq7144.8815.7315.7315.73
Directory Enquiry 118 - dq7266.2915.7315.7315.73
Directory Enquiry 118 - dq7366.2925.8425.8425.84
Directory Enquiry 118 - dq7466.2821.3521.3521.35
Directory Enquiry 118 - dq7684.23168.52168.52168.52
Directory Enquiry 118 - dq7766.2930.3430.3430.34
Directory Enquiry 118 - dq7866.2934.8334.8334.83
Directory Enquiry 118 - dq8050.5611.2411.2411.24
Directory Enquiry 118 - dq8250.5633.7133.7133.71
Directory Enquiry 118 - dq8389.8889.8789.8789.87
Directory Enquiry 118 - dq8389.8889.8789.8789.87
Directory Enquiry 118 - dq8477.5215.7315.7315.73
Directory Enquiry 118 - dq85168.52134.81134.81134.81
Directory Enquiry 118 - dq8677.5221.3521.3521.35
Directory Enquiry 118 - dq8726.9747.1947.1947.19
Directory Enquiry 118 - dq9026.9747.1947.1947.19
Directory Enquiry 118 - dq9188.4415.0015.0015.00
Directory Enquiry 118 - dq9288.7521.3521.3521.35
Directory Enquiry 118 - dq9377.5128.0828.0828.08
Directory Enquiry 118 - dq9488.7528.0828.0828.08
Directory Enquiry 118 - dq9532.5855.0555.0555.05
Directory Enquiry 118 - dq9666.2944.9444.9444.94
Directory Enquiry 118 - dq9799.00349.00349.00349.00
Directory Enquiry 118 - dq98243.27298.43298.43298.43
Directory Enquiry 118 - dq100153.19183.83183.83183.83
Directory Enquiry 118 - dq10477.51130.72130.72130.72
Directory Enquiry 118 - dq10570.4761.2761.2761.27
Directory Enquiry 118 - dq106132.00229.00229.00229.00
Directory Enquiry 118 - dq107116.60158.40158.40158.40
Directory Enquiry 118 - dq108113.6456.2556.2556.25
Directory Enquiry 118 - dq10990.6833.2933.2933.29
Directory Enquiry 118 - dq111206.61206.61206.61206.61
Directory Enquiry 118 - dq11296.0039.8339.8339.83
Directory Enquiry 118 - dq11344.94111.32111.32111.32
Directory Enquiry 118 - dq114223.56206.61206.61206.61
Directory Enquiry 118 - dq115152.1851.0751.0751.07
Directory Enquiry 118 - dq11656.18111.32111.32111.32
Directory Enquiry 118 - dq119253.20301.27301.27301.27
Directory Enquiry 118 - dq120150.0055.0055.0055.00
Directory Enquiry 118 - dq12160.00109.00109.00109.00
Directory Enquiry 118 - dq122219.00205.00205.00205.00
Directory Enquiry 118 - dq12465.00141.00141.00141.00
Directory Enquiry 118 - dq12555.00150.00150.00150.00
Directory Enquiry 118 - dq127109.0054.0054.0054.00
Directory Enquiry 118 - dq129129.00177.00177.00177.00
Directory Enquiry 118 - dq138164.7576.5076.5076.50
Directory Enquiry 118 - dq13977.0065.0065.0065.00
Directory Enquiry 118 - dq141290.00402.00402.00402.00
Emsat (0088213)15.00504.92504.92504.92
g215.006.053.543.04
Information Service - n15.0014.8114.8114.81
INMARSAT - A (0087x1) - A15.00606.00606.00606.00
INMARSAT - B (0087x3)15.00606.00606.00606.00
INMARSAT - B (0087x3) - B-Sat15.00606.00606.00606.00
INMARSAT - B HSD Duplex (0087x3914)15.00606.00606.00606.00
INMARSAT - M (0087x6) - M-Sat15.00606.00606.00606.00
Internet Service - i115.006.946.946.94
Internet Service - i215.0010.2210.2210.22
Internet Service - i2 (ND)15.0010.2210.2210.22
Internet Service - i315.001.031.031.03
Internet Service - i415.002.052.052.05
Internet Service - i515.003.063.063.06
Internet Service - i515.003.073.073.07
Internet Service - i815.004.094.094.09
Internet Service - i915.007.487.487.48
Internet Service - i1015.007.157.157.15
Internet Service - i1115.008.178.178.17
Internet Service - i1215.009.209.209.20
Internet Service - i1315.003.072.051.02
Internet Service - i1415.004.122.171.22
Internet Service - i1515.004.041.031.03
Internet Service - i1615.004.044.044.04
Internet Service - i1715.003.840.990.99
Internet Service - i1815.003.640.920.92
Internet Service - i1915.003.440.880.88
Internet Service - i2015.003.240.830.83
Internet Service - i2115.003.602.032.03
Internet Service - i2215.002.910.970.97
Internet Service - i2315.002.760.920.92
Internet Service - i2415.002.911.031.03
Internet Service - i2515.002.761.031.03
Internet Service - i2615.004.092.051.02
Internet Service - i3015.004.343.731.02
Internet Service - i3315.005.815.092.65
Mobiq (0087x76)15.00275.42275.42275.42
MultiMedia Service - g315.005.032.522.02
MultiMedia Service - mm115.325.365.365.36
MultiMedia Service - mm225.544.031.521.02
MultiMedia Service - mm351.064.031.521.02
MultiMedia Service - mm415.324.031.521.02
MultiMedia Service - mm520.444.031.521.02
MultiMedia Service - mm625.534.094.094.09
MultiMedia Service - mm725.535.062.542.04
Pay As You Go - g415.003.602.502.50
Personal Numbering Service - e15.004.794.794.79
Personal Numbering Service - f15.0029.1119.409.70
Personal Numbering Service - j15.0031.0421.3410.18
Personal Numbering Service - k15.0036.3824.2512.12
Personal Numbering Service - m15.0039.8227.4727.47
Personal Numbering Service - pn115.0023.2915.527.76
Personal Numbering Service - pn215.0050.8850.8850.88
Personal Numbering Service - pn315.0047.5437.8437.84
Personal Numbering Service - pn415.0025.2325.2325.23
Personal Numbering Service - pn515.0016.4916.4916.49
Personal Numbering Service - pn615.0019.4019.4019.40
Personal Numbering Service - pn751.174.031.021.02
Personal Numbering Service - pn815.0019.3819.3819.38
Personal Numbering Service - pn915.0024.0024.0024.00
Personal Numbering Service - pn1015.0033.9633.9633.96
Personal Numbering Service - pn1115.0037.8428.3228.32
Personal Numbering Service - pn1215.0026.2026.2026.20
Personal Numbering Service - pn1315.0037.8437.8437.84
Personal Numbering Service - pn1415.0028.6228.6228.62
Personal Numbering Service - pn1515.0012.6112.6112.61
Personal Numbering Service - pn1615.0013.5813.5813.58
Personal Numbering Service - pn1715.0014.5514.5514.55
Personal Numbering Service - pn1815.0015.5215.5215.52
Personal Numbering Service - pn1915.009.709.709.70
Personal Numbering Service - pn2015.0023.2923.2923.29
Personal Numbering Service - pn2115.0039.9039.9039.90
Personal Numbering Service - pn2215.0010.5410.5410.54
Premium Rate Service - g115.007.133.553.55
Premium Rate Service - p015.00168.51168.51168.51
Premium Rate Service - p115.0055.0555.0555.05
Premium Rate Service - p215.0056.1756.1756.17
Premium Rate Service - p315.00112.35112.35112.35
Premium Rate Service - p415.0055.0555.0555.05
Premium Rate Service - p515.0058.5558.5558.55
Premium Rate Service - p615.0029.2729.2729.27
Premium Rate Service - p715.0070.2870.2870.28
Premium Rate Service - p815.0084.2684.2684.26
Premium Rate Service - p915.0011.2411.2411.24
Premium Rate Service - p1015.0039.3239.3239.32
Premium Rate Service - p1115.00146.05146.05146.05
Premium Rate Service - p1215.0020.0020.0020.00
Premium Rate Service - p1315.0023.2023.2023.20
Premium Rate Service - p1415.0033.7133.7133.71
Premium Rate Service - p1515.0044.9444.9444.94
Premium Rate Service - p1615.0050.5650.5650.56
Premium Rate Service - p1715.0061.7961.7961.79
Premium Rate Service - p1815.0073.0373.0373.03
Premium Rate Service - p1915.0078.6478.6478.64
Premium Rate Service - p2015.0097.8197.8197.81
Premium Rate Service - p2115.0095.4995.4995.49
Premium Rate Service - p2215.00101.11101.11101.11
Premium Rate Service - p2315.00106.73106.73106.73
Premium Rate Service - p2415.00123.58123.58123.58
Premium Rate Service - p2515.00134.81134.81134.81
Premium Rate Service - p2615.00157.28157.28157.28
Premium Rate Service - p2715.006.956.956.95
Premium Rate Service - p2815.0042.1342.1342.13
Premium Rate Service - p2915.0031.4631.4631.46
Premium Rate Service - p3015.0061.7961.7961.79
Premium Rate Service - p3115.0017.0017.0017.00
Premium Rate Service - p3215.0022.0022.0022.00
Premium Rate Service - p3315.00140.43140.43140.43
Premium Rate Service - p3715.008.074.021.52
Premium Rate Service - p3815.006.756.756.75
Premium Rate Service - p3915.007.877.877.87
Premium Rate Service - p4015.008.998.998.99
Premium Rate Service - p4115.0010.1210.1210.12
Premium Rate Service - p5560.0060.0060.0060.00
Premium Rate Service - p62150.00150.00150.00150.00
Skyphone (0087x5)15.00700.00700.00700.00
Specialised Service - g615.007.627.627.62
Specialised Service - g715.0014.1614.1614.16
Specialised Service - g815.003.143.143.14
Specialised Service - g915.004.294.294.29
Specialised Service - g1015.005.005.005.00
Specialised Service - g1115.007.647.647.64
Specialised Service - g1215.009.289.289.28
Specialised Service - g1315.0010.8710.8710.87
Specialised Service - g1415.0011.6511.6511.65
Specialised Service - g1515.0012.7612.7612.76
Specialised Service - g1615.004.403.003.00
Specialised Service - g1715.005.543.503.50
Specialised Service - g1815.005.072.612.61
Specialised Service - g1915.005.453.292.42
Specialised Service - g2015.008.074.003.50
Specialised Service - g2115.009.009.009.00
Specialised Service - g2215.002.572.572.57
Specialised Service - g2315.009.085.032.52
Specialised Service - g2615.005.094.062.02
Specialised Service - g2715.004.004.004.00
Specialised Service - g2815.004.994.994.99
Surftime - g515.002.021.611.51
Thuraya_Iridium (0088167/0088216)15.00370.00370.00370.00
WiFi Services - fw115.0015.0515.0515.05
WiFi Services - fw215.0015.0015.0015.00
WiFi Services - fw315.0015.8515.8515.85
WiFi Services - fw415.0015.3915.3915.39
WiFi Services - fw515.0015.0015.0015.00
WiFi Services - fw615.0015.0015.0015.00
WiFi Services - fw715.0015.0015.0015.00
WiFi Services - fw815.0018.2418.2418.24
WiFi Services - fw915.0015.9615.9615.96
WiFi Services - fw1015.0015.0015.0015.00
WiFi Services - fw1215.0015.0015.0015.00

Fixed Fee call rates

The call set up fee is not applied to fixed fee calls.

DestinationFixed fee
Call Return20.00
Directory Enquiry 118 - dq1430.34
Directory Enquiry 118 - dq1533.71
Directory Enquiry 118 - dq1639.32
Directory Enquiry 118 - dq1744.94
Directory Enquiry 118 - dq18157.28
Directory Enquiry 118 - dq19168.51
Directory Enquiry 118 - dq20169.64
Directory Enquiry 118 - dq21190.98
Directory Enquiry 118 - dq22224.68
Directory Enquiry 118 - dq5035.62
Directory Enquiry 118 - dq5732.58
Directory Enquiry 118 - dq58212.52
Directory Enquiry 118 - dq59219.12
Directory Enquiry 118 - dq62180.20
Directory Enquiry 118 - dq6632.61
Directory Enquiry 118 - dq7970.47
Directory Enquiry 118 - dq88112.35
Directory Enquiry 118 - dq9961.38
Directory Enquiry 118 - dq11045.92
Directory Enquiry 118 - dq11751.06
Directory Enquiry 118 - dq118111.21
Directory Enquiry 118 - dq12355.00
Directory Enquiry 118 - dq137164.00
Directory Enquiry 118 - dq14282.00
Paging Service - ff819.00
Paging Service - ff1026.04
Premium Rate Service - ff010.30
Premium Rate Service - ff126.35
Premium Rate Service - ff252.63
Premium Rate Service - ff325.63
Premium Rate Service - ff636.00
Premium Rate Service - ff943.51
Premium Rate Service - ff1164.30
Premium Rate Service - ff1279.29
Premium Rate Service - ff13108.57
Premium Rate Service - ff1491.91
Premium Rate Service - ff1515.00
Premium Rate Service - ff1615.24
Premium Rate Service - ff1720.40
Premium Rate Service - ff1837.60
Premium Rate Service - ff1940.80
Premium Rate Service - ff2045.83
Premium Rate Service - ff21162.69
Premium Rate Service - ff2481.72
Premium Rate Service - ff25122.64
Premium Rate Service - ff26127.68
Premium Rate Service - ff27132.84
Premium Rate Service - ff2811.90
Premium Rate Service - ff295.90
Premium Rate Service - ff3077.70
Premium Rate Service - ff31 (Police variant)15.00
Premium Rate Service - ff32105.00
Premium Rate Service - ff3335.00
Premium Rate Service - ff34100.00
Premium Rate Service - ff35150.00
Premium Rate Service - ff3650.00
Premium Rate Service - ff4480.00
Specialised Service - ff156.00
Text Message12.00
Timeline50.00

Fixed fee plus timed duration call rates

Calls to these destinations are charged the fixed fee for the first 60 seconds of the call (or part thereof). After the first 60 seconds, the appropriate rate applies until the end of the call.

The call set up fee is not applied to fixed fee plus timed duration calls.

DestinationFixed FeeDaytimeEveningWeekend
Directory Enquiry 118 - dq3243.8210.1110.1110.11
Directory Enquiry 118 - dq3355.0522.4722.4722.47
Directory Enquiry 118 - dq4022.4722.4722.4722.47
Directory Enquiry 118 - dq4856.1722.4722.4722.47
Directory Enquiry 118 - dq4956.1756.1756.1756.17
Directory Enquiry 118 - dq51168.51168.51168.51168.51
Directory Enquiry 118 - dq6744.9444.9444.9444.94
Directory Enquiry 118 - dq130274.00274.00274.00274.00
Directory Enquiry 118 - dq143479.00196.00196.00196.00
Directory Enquiry 118 - dq144258.00199.00199.00199.00
Directory Enquiry 118 - dq14599.0099.0099.0099.00
Directory Enquiry 118 - dq10261.2861.2861.2861.28
Directory Enquiry 118 - dq126205.00150.00150.00150.00
Directory Enquiry 118 - dq128225.00150.00150.00150.00
Directory Enquiry 118 - dq131234.00180.00180.00180.00
Directory Enquiry 118 - dq132163.0054.0054.0054.00
Directory Enquiry 118 - dq13486.5086.0086.0086.00
Directory Enquiry 118 - dq135217.00185.00185.00185.00
Directory Enquiry 118 - dq136437.00328.00328.00328.00
Specialised Service - g2415.005.385.385.38
Specialised Service - g2511.0311.0311.0311.03
Premium Rate Service - p3467.4167.4167.4167.41
Premium Rate Service - p3556.1756.1756.1756.17
Premium Rate Service - p3650.6850.5650.5650.56
Premium Rate Service - p4211.6111.5711.5711.57
Premium Rate Service - p43168.57168.50168.50168.50
Premium Rate Service - p44112.31112.34112.34112.34

Packages guide

All the info you need to know about our broadband and phone packages.

Packages online activities View packages guide