Call costs

These tariffs come into effect from 8^th May 2013.

All call charges shown here are pence per minute and include VAT.

Call rates for our Plusnet Essential service are not shown here. You can find them in the Essential Home Phone Tariff.

Call plan details

Weekends
UK landlines	Inclusive at weekends
Non-geographical numbers (0845 & 0870)	Inclusive at weekends (Indirect access and dial-up Internet numbers are excluded)

Evenings & Weekends
UK landlines	Inclusive during evenings and at weekends
Non-geographical numbers (0845 & 0870)	Inclusive during evenings and at weekends (Indirect access and dial-up Internet numbers are excluded)

Anytime
UK landlines	Inclusive at all times
Non-geographical numbers (0845 & 0870)	Inclusive at all times (Indirect access and dial-up Internet numbers are excluded)
Top international destinations	25% Discount to listed landlines and mobiles

Anytime International 300
UK landlines	Inclusive at all times
Non-geographical numbers (0845 & 0870)	Inclusive at all times (Indirect access and dial-up Internet numbers are excluded)
Top 35 international destinations	300 inclusive minutes to listed landlines, US mobiles and Canada mobiles 25% Discount to listed landlines and mobiles

All call plans
UK Mobiles	100 inclusive minutes available for £3 per month (for packages taken on or after 8th May 2013)
Plusnet to Plusnet calls	Inclusive at all times
Calls to Plusnet support	Free at all times

Call features

Call feature	Price	Available to bundle
Voicemail	Free	N/A
Caller ID	£0.99	Yes
Voicemail Extra	£3.00	No
Anonymous Call	£4.00	No
Call Divert	£2.50	Yes
Call Waiting	£2.50	Yes
Reminder Call	£2.50	Yes
Ring Back	£2.50	Yes
Call feature bundles	Price
2 Features	£3.00
3 Features	£4.50
4 Features	£6.00
5 Features	£7.50

Time periods for calls

For Plusnet Home Phone packages, the following definitions are used to define inclusive call periods and the rates for chargeable calls.

Time period	When it applies
Daytime	Monday to Friday - 7am - 7pm
Evening	Monday to Friday - 7pm - 7am
Weekends	All day Saturday & Sunday

If a call crosses between time periods

• Chargeable calls that cross time periods will be charged the relevant rates for each part of the call
• Calls that cross between inclusive and chargeable time periods (in either direction) are charged at the relevant rate for the chargeable part of the call only, the call set up fee is not applied

Inclusive call length

• Inclusive calls to UK numbers become chargeable after 60 minutes
• Inclusive calls to international numbers become chargeable after 30 minutes
• Calls to Plusnet Support are free for the duration of the call, regardless of length

Inclusive calls that become chargeable are charged at the relevant rate until the end of the call. The call set up fee is not applied.

Call charging rules

Call set up fees

Call set up fees are applied to chargeable calls unless stated otherwise on this page.

For Home Phone packages taken on or after 8th May 2013
Call set up fee	13.87p

For Home Phone packages taken before 8th May 2013
Call set up fee	13.1p

How we calculate call charges

• Calls are subject to a minimum length of one minute and are rounded up to the next minute*
• If applicable, the set up fee is added
• The total is rounded up to the nearest 1p

*Fixed fee calls have a fixed-cost element for part (or all) of the call (e.g. 5p for the first 5 minutes or 25p per call)

UK landline call rates

For Home Phone packages taken on or after 8^th May 2013

	Rate at all times
01, 02, 03	8.41

For Home Phone packages taken before 8^th May 2013

	Rate at all times
01, 02, 03	7.95

Non-geographical call rates

For Home Phone packages taken on or after 8^th May 2013

	Rate at all times
Lo-call (0845)	8.41
National (0870)	8.41

For Home Phone packages taken before 8^th May 2013

	Rate at all times
Lo-call (0845)	7.95
National (0870)	7.95

UK mobile call rates

For Home Phone packages taken on or after 8^th May 2013

100 inclusive minutes to UK mobiles are available for an extra £3 a month.

Provider	Rate at all times
All mobile networks	12.00

For Home Phone packages taken before 8^th May 2013

Provider	Daytime	Evening
All mobile networks	12.50	7.50

Top international destinations call rates (Anytime only)

Anytime provides a 25% discount for landline and mobile calls to the countries shown below.

	Landline rates			Mobile rates
Discounted countries*	Daytime	Evening	Weekend	Daytime	Evening	Weekend
Australia	21.60	9.45	9.45	42.08	29.93	29.93
Austria	24.38	21.60	21.60	44.85	42.08	42.08
Azores	20.63	17.25	17.25	41.10	37.73	37.73
Belgium	16.50	9.45	9.45	36.98	29.93	29.93
Bulgaria	37.88	33.75	33.75	58.35	54.23	54.23
Canada	14.55	9.45	9.45	14.55	9.45	9.45
Canary Islands	21.60	18.08	18.08	42.08	38.55	38.55
China	19.88	18.00	18.00	40.35	38.48	38.48
Christmas Islands	21.60	9.45	9.45	42.08	29.93	29.93
Cocos Islands	21.60	9.45	9.45	42.08	29.93	29.93
Cyprus (Republic of)	21.60	18.08	18.08	42.08	38.55	38.55
Czech Republic	23.25	20.63	20.63	43.73	41.10	41.10
Denmark	17.70	9.45	9.45	38.18	29.93	29.93
Estonia	45.00	40.50	40.50	65.80	60.98	60.98
Finland	23.25	20.63	20.63	43.73	41.10	41.10
France	16.50	9.45	9.45	36.98	29.93	29.93
Germany	16.50	9.45	9.45	36.98	29.93	29.93
Greece	12.60	9.45	9.45	33.08	29.93	29.93
Hungary	23.25	20.63	20.63	43.73	41.10	41.10
Ireland (Republic)	13.73	9.45	9.45	34.20	29.93	29.93
Italy	19.65	9.45	9.45	40.13	29.93	29.93
Japan	8.25	5.63	5.63	28.73	26.10	26.10
Korea Republic	60.38	57.00	57.00	80.85	77.48	77.48
Latvia	45.00	40.50	40.50	65.48	60.98	60.98
Lithuania	45.00	40.50	40.50	65.48	60.98	60.98
Luxembourg	16.88	15.75	15.75	37.35	36.23	36.23
Madeira	20.63	17.25	17.25	41.10	37.73	37.73
Malaysia	36.38	33.75	33.75	56.85	54.23	54.23
Malta	23.25	20.63	20.63	43.73	41.10	41.10
Netherlands	16.50	9.45	9.45	36.90	29.90	29.90
New Zealand	27.90	20.85	20.85	48.38	41.33	41.33
Poland	24.38	21.60	21.60	44.85	42.08	42.08
Portugal	20.85	17.33	17.33	41.33	37.80	37.80
Romania	45.00	40.50	40.50	65.48	60.98	60.98
Singapore	16.50	13.13	13.13	36.98	33.60	33.60
Slovak Republic	23.25	20.63	20.63	43.73	41.10	41.10
Slovenia	37.88	33.75	33.75	58.35	54.23	54.23
Spain (ex. Canary Islands)	19.65	9.45	9.45	40.13	29.93	29.93
Sweden	16.50	14.93	14.93	36.98	35.40	35.40
Switzerland	16.50	9.45	9.45	36.98	29.93	29.93
Taiwan	60.38	57.00	57.00	80.85	77.48	77.48
USA	13.73	9.45	9.45	13.73	9.45	9.45
Vatican City	19.65	9.45	9.45	40.13	29.93	29.93

Standard international call rates

These are the standard rates for international calls to landlines and mobiles. Please note that our Anytime and Anytime International 300 plans receive a discount to some of these countries. See the Call plan details at the top of the page for more information.

	Landline rates			Mobile rates
All	Daytime	Evening	Weekend	Daytime	Evening	Weekend
Afghanistan	133.00	127.00	127.00	160.30	154.30	154.30
Albania	50.50	45.00	45.00	77.80	72.30	72.30
Algeria	50.50	45.00	45.00	77.80	72.30	72.30
Andorra	43.50	34.50	34.50	70.80	61.80	61.80
Angola	100.50	96.00	96.00	127.80	123.30	123.30
Anguilla	77.50	66.00	66.00	104.80	93.30	93.30
Antarctica Australian	159.00	152.00	152.00	159.00	152.00	152.00
Antigua	26.50	24.00	24.00	53.80	51.30	51.30
Argentina	97.00	78.50	78.50	124.30	105.80	105.80
Armenia	100.50	82.00	82.00	127.80	109.30	109.30
Aruba	76.00	61.00	61.00	103.30	88.30	88.30
Ascension Island	100.50	96.00	96.00	100.50	96.00	96.00
Australia	28.80	12.60	12.60	56.10	39.90	39.90
Austria	32.50	28.80	28.80	59.80	56.10	56.10
Azerbaijan	60.00	54.00	54.00	87.30	81.30	81.30
Azores	27.50	23.00	23.00	54.80	50.30	50.30
Bahamas	77.50	66.00	66.00	77.50	66.00	66.00
Bahrain	100.50	82.00	82.00	127.80	109.30	109.30
Bangladesh	28.50	25.00	25.00	55.80	52.30	52.30
Barbados	27.80	25.20	25.20	55.10	52.50	52.50
Belarus	60.00	54.00	54.00	87.30	81.30	81.30
Belgium	22.00	12.60	12.60	49.30	39.90	39.90
Belize	100.50	82.00	82.00	127.80	109.30	109.30
Benin	97.00	78.50	78.50	124.30	105.80	105.80
Bermuda	26.50	24.00	24.00	53.80	51.30	51.30
Bhutan	80.50	76.00	76.00	107.80	103.30	103.30
Bolivia	100.50	96.00	96.00	127.80	123.30	123.30
Bosnia	50.50	45.00	45.00	77.80	72.30	72.30
Botswana	97.00	78.50	78.50	124.30	105.80	105.80
Brazil	101.80	82.40	82.40	129.10	109.70	109.70
Brunei	80.50	76.00	76.00	107.80	103.30	103.30
Bulgaria	50.50	45.00	45.00	77.80	72.30	72.30
Burkina Faso	100.50	96.00	96.00	127.80	123.30	123.30
Burundi	100.50	96.00	96.00	127.80	123.30	123.30
Cambodia	231.50	225.50	225.50	258.80	252.80	252.80
Cameroon	97.00	78.50	78.50	124.30	105.80	105.80
Canada	19.40	12.60	12.60	19.40	12.60	12.60
Canary Islands	28.80	24.10	24.10	56.10	51.40	51.40
Cape Verde	100.50	96.00	96.00	127.80	123.30	123.30
Cayman Islands	77.50	66.00	66.00	104.80	93.30	93.30
Central African Republic	156.00	149.50	149.50	156.00	149.50	149.50
Chad	159.00	152.00	152.00	159.00	152.00	152.00
Chatham Islands (NZ)	37.20	27.80	27.80	64.50	55.10	55.10
Chile	97.00	78.50	78.50	124.30	105.80	105.80
China	26.50	24.00	24.00	53.80	51.30	51.30
Christmas Islands	28.80	12.60	12.60	56.10	39.90	39.90
Cocos Islands	28.80	12.60	12.60	56.10	39.90	39.90
Colombia	100.50	96.00	96.00	127.80	123.30	123.30
Comoros	133.00	127.00	127.00	160.30	154.30	154.30
Congo (Democratic Republic of the)	100.50	96.00	96.00	127.80	123.30	123.30
Congo (Republic of the)	133.00	127.00	127.00	160.30	154.30	154.30
Cook Islands	159.00	152.00	152.00	159.00	152.00	152.00
Costa Rica	97.00	78.50	78.50	124.30	105.80	105.80
Cote D'Ivoire	128.00	104.00	104.00	155.30	131.30	131.30
Croatia	50.50	45.00	45.00	77.80	72.30	72.30
Cuba	133.00	127.00	127.00	160.30	154.30	154.30
Cyprus	28.80	24.10	24.10	56.10	51.40	51.40
Czech Republic	31.00	27.50	27.50	58.30	54.80	54.80
Denmark	23.60	12.60	12.60	50.90	39.90	39.90
Diego Garcia	204.50	199.00	199.00	204.50	199.00	199.00
Djibouti	100.50	96.00	96.00	127.80	123.30	123.30
Dominica	90.50	76.00	76.00	117.80	103.30	103.30
Dominican Republic	77.50	66.00	66.00	104.80	93.30	93.30
East Timor	231.50	225.50	225.50	258.80	252.80	252.80
Ecuador	100.50	96.00	96.00	127.80	123.30	123.30
Egypt	99.70	86.10	86.10	127.00	113.40	113.40
El Salvador	128.00	104.00	104.00	155.30	131.30	131.30
Equatorial Guinea	133.00	127.00	127.00	160.30	154.30	154.30
Eritrea	128.00	104.00	104.00	155.30	131.30	131.30
Estonia	60.00	54.00	54.00	87.30	81.30	81.30
Ethiopia	128.00	104.00	104.00	155.30	131.30	131.30
Falkland Islands	100.50	96.00	96.00	100.50	96.00	96.00
Faroe Islands	43.50	34.50	34.50	70.80	61.80	61.80
Fiji	100.50	96.00	96.00	127.80	123.30	123.30
Finland	31.00	27.50	27.50	58.30	54.80	54.80
France	22.00	12.60	12.60	49.30	39.90	39.90
French Guiana	133.00	127.00	127.00	160.30	154.30	154.30
French Polynesia	204.50	199.00	199.00	231.80	226.30	226.30
Gabon	97.00	78.50	78.50	124.30	105.80	105.80
Gambia	97.00	78.50	78.50	124.30	105.80	105.80
Georgia	76.00	61.00	61.00	103.30	88.30	88.30
Germany	22.00	12.60	12.60	49.30	39.90	39.90
Ghana	101.80	82.40	82.40	129.10	109.70	109.70
Gibraltar	27.50	23.00	23.00	54.80	50.30	50.30
Greece	16.80	12.60	12.60	44.10	39.90	39.90
Greenland	100.50	96.00	96.00	127.80	123.30	123.30
Grenada	26.50	24.00	24.00	53.80	51.30	51.30
Guadeloupe	100.50	82.00	82.00	127.80	109.30	109.30
Guam	133.00	127.00	127.00	133.00	127.00	127.00
Guatemala	97.00	78.50	78.50	124.30	105.80	105.80
Guinea	100.50	96.00	96.00	127.80	123.30	123.30
Guinea Bissau	159.00	152.00	152.00	159.00	152.00	152.00
Guyana	128.00	104.00	104.00	155.30	131.30	131.30
Haiti	120.00	96.50	96.50	147.30	123.80	123.80
Honduras	97.00	78.50	78.50	124.30	105.80	105.80
Hong Kong	13.50	9.50	9.50	13.50	9.50	9.50
Hungary	31.00	27.50	27.50	58.30	54.80	54.80
Iceland	50.50	45.00	45.00	77.80	72.30	72.30
India	29.90	26.20	26.20	57.20	53.50	53.50
Indonesia	78.50	76.00	76.00	105.80	103.30	103.30
Iran	128.00	104.00	104.00	155.30	131.30	131.30
Iraq	128.00	104.00	104.00	155.30	131.30	131.30
Ireland (Republic of)	18.30	12.60	12.60	45.60	39.90	39.90
Israel	63.00	56.70	56.70	90.30	84.00	84.00
Italy	26.20	12.60	12.60	53.50	39.90	39.90
Jamaica	27.80	25.20	25.20	55.10	52.50	52.50
Japan	11.00	7.5	7.5	38.30	34.80	34.80
Jordan	125.00	107.50	107.50	152.30	134.80	134.80
Kazakhstan	78.50	74.00	74.00	105.80	101.30	101.30
Kenya	101.80	82.40	82.40	129.10	109.70	109.70
Kiribati	159.00	152.00	152.00	159.00	152.00	152.00
Korea North	159.00	152.00	152.00	159.00	152.00	152.00
Korea Republic	80.50	76.00	76.00	107.80	103.30	103.30
Kuwait	100.50	82.00	82.00	127.80	109.30	109.30
Kyrgyzstan	78.50	74.00	74.00	105.80	101.30	101.30
Laos	156.00	149.50	149.50	183.30	176.80	176.80
Latvia	60.00	54.00	54.00	87.30	81.30	81.30
Lebanon	125.00	107.50	107.50	152.30	134.80	134.80
Lesotho	97.00	78.50	78.50	124.30	105.80	105.80
Liberia	97.00	78.50	78.50	124.30	105.80	105.80
Libya	50.50	45.00	45.00	77.80	72.30	72.30
Liechtenstein	22.50	21.50	21.50	49.80	48.80	48.80
Lithuania	60.00	54.00	54.00	87.30	81.30	81.30
Luxembourg	22.50	21.00	21.00	49.80	48.30	48.30
Macao	80.50	76.00	76.00	107.80	103.30	103.30
Macedonia	50.50	45.00	45.00	77.80	72.30	72.30
Madagascar	100.50	96.00	96.00	127.80	123.30	123.30
Madeira	27.50	23.00	23.00	54.80	50.30	50.30
Malawi	97.00	78.50	78.50	124.30	105.80	105.80
Malaysia	48.50	45.00	45.00	75.80	72.30	72.30
Maldive Islands	100.50	96.00	96.00	127.80	123.30	123.30
Mali	100.50	96.00	96.00	127.80	123.30	123.30
Malta	31.00	27.50	27.50	58.30	54.80	54.80
Marshall Islands	159.00	152.00	152.00	159.00	152.00	152.00
Martinique	100.50	82.00	82.00	127.80	109.30	109.30
Mauritania	133.00	127.00	127.00	160.30	154.30	154.30
Mauritius	128.00	104.00	104.00	155.30	131.30	131.30
Mayotte	128.00	104.00	104.00	155.30	131.30	131.30
Mexico	80.50	76.00	76.00	107.80	103.30	103.30
Micronesia	159.00	152.00	152.00	159.00	152.00	152.00
Moldova	76.00	61.00	61.00	103.30	88.30	88.30
Monaco	41.00	32.00	32.00	68.30	59.30	59.30
Mongolia	156.00	149.50	149.50	183.30	176.80	176.80
Montenegro	50.50	45.00	45.00	77.80	72.30	72.30
Montserrat	90.50	76.00	76.00	117.80	103.30	103.30
Morocco	50.50	45.00	45.00	77.80	72.30	72.30
Mozambique	100.50	96.00	96.00	127.80	123.30	123.30
Myanmar	133.00	127.00	127.00	160.30	154.30	154.30
Namibia	97.00	78.50	78.50	124.30	105.80	105.80
Nauru	159.00	152.00	152.00	159.00	152.00	152.00
Nepal	80.50	76.00	76.00	107.80	103.30	103.30
Netherlands	22.00	12.60	12.60	49.30	39.90	39.90
Netherlands Antilles	76.00	61.00	61.00	103.30	88.30	88.30
New Caledonia	204.50	199.00	199.00	231.80	226.30	226.30
New Zealand	37.20	27.80	27.80	64.50	55.10	55.10
Nicaragua	128.00	104.00	104.00	155.30	131.30	131.30
Niger	100.50	96.00	96.00	127.80	123.30	123.30
Nigeria	82.40	77.70	77.70	109.70	105.00	105.00
Niue Island	156.00	149.50	149.50	156.00	149.50	149.50
Norfolk Island	133.00	127.00	127.00	133.00	127.00	127.00
Northern Marianas	128.00	104.00	104.00	128.00	104.00	104.00
Norway	28.80	12.60	12.60	56.10	39.90	39.90
Oman	100.50	82.00	82.00	127.80	109.30	109.30
Pakistan	29.90	26.20	26.20	57.20	53.50	53.50
Palau	159.00	152.00	152.00	159.00	152.00	152.00
Palestine	60.00	54.00	54.00	87.30	81.30	81.30
Panama	97.00	78.50	78.50	124.30	105.80	105.80
Papua New Guinea	100.50	96.00	96.00	127.80	123.30	123.30
Paraguay	97.00	78.50	78.50	124.30	105.80	105.80
Peru	97.00	78.50	78.50	124.30	105.80	105.80
Philippines	84.50	79.80	79.80	111.80	107.10	107.10
Poland	32.50	28.80	28.80	59.80	56.10	56.10
Portugal	27.80	23.10	23.10	55.10	50.40	50.40
Puerto Rico	58.50	50.50	50.50	58.50	50.50	50.50
Qatar	100.50	82.00	82.00	127.80	109.30	109.30
Reunion	100.50	96.00	96.00	127.80	123.30	123.30
Rodrigues Island	133.00	127.00	127.00	133.00	127.00	127.00
Romania	60.00	54.00	54.00	87.30	81.30	81.30
Ross Island	77.50	66.00	66.00	77.50	66.00	66.00
Russian Federation	63.00	56.70	56.70	90.30	84.00	84.00
Rwanda	100.50	96.00	96.00	127.80	123.30	123.30
Samoa (US)	159.00	152.00	152.00	159.00	152.00	152.00
Samoa (West)	204.50	199.00	199.00	231.80	226.30	226.30
San Marino	50.50	45.00	45.00	50.50	45.00	45.00
Sao Tome & Principe	159.00	152.00	152.00	186.30	179.30	179.30
Saudi Arabia	79.80	64.00	64.00	107.10	91.30	91.30
Senegal	128.00	104.00	104.00	155.30	131.30	131.30
Serbia	50.50	45.00	45.00	77.80	72.30	72.30
Seychelles	128.00	104.00	104.00	155.30	131.30	131.30
Sierra Leone	97.00	78.50	78.50	124.30	105.80	105.80
Singapore	22.00	17.50	17.50	49.30	44.80	44.80
Slovak Republic	31.00	27.50	27.50	58.30	54.80	54.80
Slovenia	50.50	45.00	45.00	77.80	72.30	72.30
Solomon Islands	159.00	152.00	152.00	159.00	152.00	152.00
Somalia	159.00	152.00	152.00	186.30	179.30	179.30
South Africa	63.00	55.60	55.60	90.30	82.90	82.90
Spain	26.20	12.60	12.60	53.50	39.90	39.90
Sri Lanka	96.00	84.00	84.00	123.30	111.30	111.30
St Helena	156.00	149.50	149.50	156.00	149.50	149.50
St Kitts & Nevis	77.50	66.00	66.00	104.80	93.30	93.30
St Lucia	26.50	24.00	24.00	53.80	51.30	51.30
St Pierre & Miquelon	77.50	66.00	66.00	104.80	93.30	93.30
St Vincent	77.50	66.00	66.00	104.80	93.30	93.30
Sudan	97.00	78.50	78.50	124.30	105.80	105.80
Surinam	151.50	121.50	121.50	178.80	148.80	148.80
Swaziland	97.00	78.50	78.50	124.30	105.80	105.80
Sweden	22.00	19.90	19.90	49.30	47.20	47.20
Switzerland	22.00	12.60	12.60	49.30	39.90	39.90
Syria	125.00	107.50	107.50	152.30	134.80	134.80
Taiwan	80.50	76.00	76.00	107.80	103.30	103.30
Tajikistan	100.50	96.00	96.00	127.80	123.30	123.30
Tanzania	97.00	78.50	78.50	124.30	105.80	105.80
Thailand	82.40	79.80	79.80	109.70	107.10	107.10
Togolese Republic	128.00	104.00	104.00	155.30	131.30	131.30
Tokelau	204.50	199.00	199.00	204.50	199.00	199.00
Tonga	156.00	149.50	149.50	183.30	176.80	176.80
Trinidad & Tobago	26.50	24.00	24.00	53.80	51.30	51.30
Tunisia	50.50	45.00	45.00	77.80	72.30	72.30
Turkey (and Northern Cyprus)	28.80	24.10	24.10	56.10	51.40	51.40
Turkmenistan	94.50	87.50	87.50	121.80	114.80	114.80
Turks & Caicos	90.50	76.00	76.00	117.80	103.30	103.30
Tuvalu	159.00	152.00	152.00	159.00	152.00	152.00
Uganda	97.00	78.50	78.50	124.30	105.80	105.80
Ukraine	60.00	54.00	54.00	87.30	81.30	81.30
United Arab Emirates	79.80	64.00	64.00	107.10	91.30	91.30
Uruguay	97.00	78.50	78.50	124.30	105.80	105.80
USA	18.30	12.60	12.60	18.30	12.60	12.60
Uzbekistan	78.50	74.00	74.00	105.80	101.30	101.30
Vanuatu	159.00	152.00	152.00	186.30	179.30	179.30
Vatican City	26.20	12.60	12.60	53.50	39.90	39.90
Venezuela	97.00	78.50	78.50	124.30	105.80	105.80
Vietnam	156.00	149.50	149.50	183.30	176.80	176.80
Virgin Islands (UK)	77.50	66.00	66.00	104.80	93.30	93.30
Virgin Islands (US)	77.50	66.00	66.00	77.50	66.00	66.00
Wallis and Futuna Islands	203.50	193.50	193.50	203.50	193.50	193.50
Yemen	128.00	104.00	104.00	155.30	131.30	131.30
Zambia	97.00	78.50	78.50	124.30	105.80	105.80
Zimbabwe	101.80	78.50	78.50	129.10	109.70	109.70

Specialised Number Call Tariff

Specialised numbers are defined as calls to non geographic numbers such as Premium Rate services, Directory Enquiries and calls to Internet Services. Calls of this type are charged in one of four ways:

1. Calls that are charged by the length of time you are on the phone. The pence per minute price also varies according to the time of day (eg 070056).
2. Calls that are charged by the length of time you are on the phone but where the rate you pay does not vary by the time of day (eg 0871550).
3. Calls that attract a one-off fee, and a pence per minute price which varies according to the time of day (eg 090117).
4. Calls that attract a one-off fee irrespective of the length of time that you are on the phone. The charge may or may not vary according to the time of day.

Standard pence per minute calls

	Daytime	Evening	Weekend
Directory Enquiry 118 - dq10	134.81	134.81	134.81
Directory Enquiry 118 - dq11	140.43	140.43	140.43
Directory Enquiry 118 - dq12	168.51	168.51	168.51
Directory Enquiry 118 - dq13	179.75	179.75	179.75
Directory Enquiry 118 - dq43	22.47	22.47	22.47
Directory Enquiry 118 - dq5	56.18	56.18	56.18
Directory Enquiry 118 - dq6	61.79	61.79	61.79
Directory Enquiry 118 - dq7	78.64	78.64	78.64
Directory Enquiry 118 - dq8	89.87	89.87	89.87
Directory Enquiry 118 - dq9	112.34	112.34	112.34
Emsat (0088213)	504.92	504.92	504.92
Information Service - n	14.81	14.81	14.81
INMARSAT - A (0087x1) - A	504.92	504.92	504.92
INMARSAT - B (0087x3)	504.92	504.92	504.92
INMARSAT - B (0087x3) - B-Sat	504.92	504.92	504.92
INMARSAT - B HSD Duplex (0087x3914)	531.84	531.84	531.84
INMARSAT - M (0087x6) - M-Sat	504.92	504.92	504.92
Internet Service - g2	5.06	2.55	2.04
Internet Service - i1	5.11	5.11	5.11
Internet Service - i10	7.15	7.15	7.15
Internet Service - i11	8.17	8.17	8.17
Internet Service - i12	9.20	9.20	9.20
Internet Service - i13	3.07	2.05	1.02
Internet Service - i14	4.04	1.53	1.02
Internet Service - i15	4.04	1.03	1.03
Internet Service - i16	4.04	4.04	4.04
Internet Service - i17	3.84	0.99	0.99
Internet Service - i18	3.64	0.92	0.92
Internet Service - i19	3.44	0.87	0.87
Internet Service - i2	10.22	10.22	10.22
Internet Service - i2 (ND)	10.21	10.21	10.21
Internet Service - i20	3.24	0.82	0.82
Internet Service - i21	3.07	1.03	1.03
Internet Service - i22	2.91	0.97	0.97
Internet Service - i23	2.76	0.92	0.92
Internet Service - i24	2.91	1.03	1.03
Internet Service - i25	2.76	1.03	1.03
Internet Service - i26	4.09	2.05	1.02
Internet Service - i3	1.03	1.03	1.03
Internet Service - i30	4.09	3.07	1.02
Internet Service - i33	5.11	4.09	2.04
Internet Service - i4	2.05	2.05	2.05
Internet Service - i5	3.07	3.07	3.07
Internet Service - i5 (ND)	3.06	3.06	3.06
Internet Service - i8	4.09	4.09	4.08
Internet Service - i9	6.13	6.13	6.13
Local Geographic	7.95	7.95	7.95
Local Non-Geographic	7.95	7.95	7.95
Local Non-Geographic	7.95	7.95	7.95
Message Service - c	12.57	7.29	1.00
Mobiq (0087x76)	275.42	275.42	275.42
National Geographic	7.95	7.95	7.95
National Non-Geographic	7.95	7.95	7.95
National Non-Geographic	7.95	7.95	7.95
Paging Service - r	8.08	4.03	3.01
Pay As You Go - g4	2.05	1.03	1.03
Personal Numbering Service - d	16.21	9.55	9.55
Personal Numbering Service - e	4.79	4.79	4.79
Personal Numbering Service - f	29.10	19.40	9.70
Personal Numbering Service - j	31.04	21.34	10.18
Personal Numbering Service - k	36.38	24.25	12.12
Personal Numbering Service - m	39.82	27.47	27.47
Personal Numbering Service - pn1	23.29	15.52	7.76
Personal Numbering Service - pn10	33.96	33.96	33.96
Personal Numbering Service - pn11	37.84	28.14	28.14
Personal Numbering Service - pn12	26.20	26.20	26.20
Personal Numbering Service - pn13	37.84	37.84	37.84
Personal Numbering Service - pn14	28.62	28.62	28.62
Personal Numbering Service - pn16	13.58	13.58	13.58
Personal Numbering Service - pn17	14.55	14.55	14.55
Personal Numbering Service - pn18	15.52	15.52	15.52
Personal Numbering Service - pn19	9.70	9.70	9.70
Personal Numbering Service - pn2	48.51	48.51	48.51
Personal Numbering Service - pn21	39.90	39.90	39.90
Personal Numbering Service - pn22	10.54	6.78	5.74
Personal Numbering Service - pn3	47.54	37.84	37.84
Personal Numbering Service - pn4	25.23	25.23	25.23
Personal Numbering Service - pn5	16.49	16.49	16.49
Personal Numbering Service - pn6	19.40	19.40	19.40
Personal Numbering Service - pn8	19.38	19.38	19.38
Personal Numbering Service - pn9	24.00	24.00	24.00
Premium Rate Service - g1	6.13	2.55	2.55
Premium Rate Service - p0	153.18	153.18	153.18
Premium Rate Service - p1	50.04	50.04	50.04
Premium Rate Service - p10	35.74	35.74	35.74
Premium Rate Service - p11	132.76	132.76	132.76
Premium Rate Service - p12	15.14	15.14	15.14
Premium Rate Service - p13	20.42	20.42	20.42
Premium Rate Service - p14	30.64	30.64	30.64
Premium Rate Service - p15	40.85	40.85	40.85
Premium Rate Service - p16	45.96	45.96	45.96
Premium Rate Service - p17	56.17	56.17	56.17
Premium Rate Service - p18	66.38	66.38	66.38
Premium Rate Service - p19	71.49	71.49	71.49
Premium Rate Service - p2	51.06	51.06	51.06
Premium Rate Service - p20	81.70	81.70	81.70
Premium Rate Service - p21	86.81	86.81	86.81
Premium Rate Service - p22	91.91	91.91	91.91
Premium Rate Service - p23	97.02	97.02	97.02
Premium Rate Service - p24	112.34	112.34	112.34
Premium Rate Service - p25	122.55	122.55	122.55
Premium Rate Service - p26	142.98	142.98	142.98
Premium Rate Service - p27	5.11	5.11	5.11
Premium Rate Service - p28	38.29	38.29	38.29
Premium Rate Service - p29	28.59	28.59	28.59
Premium Rate Service - p3	102.13	102.13	102.13
Premium Rate Service - p30	56.17	56.17	56.17
Premium Rate Service - p31	13.28	13.28	13.28
Premium Rate Service - p32	18.38	18.38	18.38
Premium Rate Service - p33	127.66	127.66	127.66
Premium Rate Service - p38	6.13	6.13	6.13
Premium Rate Service - p39	7.15	7.15	7.15
Premium Rate Service - p4	50.04	50.04	50.04
Premium Rate Service - p40	8.17	8.17	8.17
Premium Rate Service - p5	51.06	51.06	51.06
Premium Rate Service - p6	25.53	25.53	25.53
Premium Rate Service - p7	61.28	61.28	61.28
Premium Rate Service - p8	76.59	76.59	76.59
Premium Rate Service - p9	10.21	10.21	10.21
Skyphone (0087x5)	700.00	700.00	700.00
Specialised Service - g10	5.00	5.00	5.00
Specialised Service - g11	6.00	6.00	6.00
Specialised Service - g12	8.00	8.00	8.00
Specialised Service - g13	9.00	9.00	9.00
Specialised Service - g14	8.17	8.17	8.17
Specialised Service - g15	9.20	9.20	9.20
Specialised Service - g16	2.05	1.03	1.03
Specialised Service - g17	3.07	2.05	1.02
Specialised Service - g18	4.04	1.03	1.03
Specialised Service - g19	4.04	1.53	1.02
Specialised Service - g20	5.06	2.55	2.04
Specialised Service - g21	4.99	2.04	1.20
Specialised Service - g22	1.00	1.00	1.00
Specialised Service - g23	8.08	4.04	1.52
Specialised Service - g26	4.09	3.08	1.02
Specialised Service - g27	3.00	3.00	3.00
Specialised Service - g28	2.56	2.56	2.56
Specialised Service - g6	5.11	5.11	5.11
Specialised Service - g7	10.22	10.22	10.22
Specialised Service - g8	2.00	2.00	2.00
Specialised Service - g9	3.00	3.00	3.00
Surftime - g5	1.02	0.61	0.51
Thuraya_Iridium (0088167/0088216)	368.50	368.50	368.50
WiFi Services - fw1	15.05	15.05	7.34
WiFi Services - fw10	9.54	9.54	9.54
WiFi Services - fw12	13.20	13.20	13.20
WiFi Services - fw2	14.25	11.86	6.04
WiFi Services - fw3	15.85	12.65	6.38
WiFi Services - fw4	15.39	9.41	4.71
WiFi Services - fw5	14.36	11.63	6.50
WiFi Services - fw6	12.54	10.03	6.04
WiFi Services - fw7	11.97	11.97	11.97
WiFi Services - fw8	18.24	14.25	6.04
WiFi Services - fw9	15.96	15.96	15.96

Fixed Fee call rates

The call set up fee is not applied to fixed fee calls.

	Daytime	Evening	Weekend
Timeline	32.50	32.50	32.50
Text Message	10.00	10.00	10.00
CallReturn	15.00	15.00	15.00
RingBack	10.00	10.00	10.00
ThreeWayCall	40.00	40.00	40.00
ReminderCall	15.00	15.00	15.00
Directory Enquiry 118 - dq14	30.34	30.34	30.34
Directory Enquiry 118 - dq15	33.71	33.71	33.71
Directory Enquiry 118 - dq16	39.32	39.32	39.32
Directory Enquiry 118 - dq17	44.94	44.94	44.94
Directory Enquiry 118 - dq18	157.28	157.28	157.28
Directory Enquiry 118 - dq19	168.51	168.51	168.51
Directory Enquiry 118 - dq20	169.64	169.64	169.64
Directory Enquiry 118 - dq21	190.98	190.98	190.98
Directory Enquiry 118 - dq22	224.68	224.68	224.68
Directory Enquiry 118 - dq50	35.62	35.62	35.62
Directory Enquiry 118 - dq57	32.58	32.58	32.58
Directory Enquiry 118 - dq58	212.52	212.52	212.52
Directory Enquiry 118 - dq59	219.12	219.12	219.12
Directory Enquiry 118 - dq62	180.20	180.20	180.20
Directory Enquiry 118 - dq66	32.61	32.61	32.61
Directory Enquiry 118 - dq79	70.47	70.47	70.47
Directory Enquiry 118 - dq88	112.35	112.35	112.35
Directory Enquiry 118 - dq99	61.38	61.38	61.38
Directory Enquiry 118 - dq110	45.92	45.92	45.92
Directory Enquiry 118 - dq117	51.06	51.06	51.06
Directory Enquiry 118 - dq118	111.21	111.21	111.21
Directory Enquiry 118 - dq123	55.00	55.00	55.00
Paging Service - ff10	25.90	25.90	25.90
Paging Service - ff8	18.80	18.80	18.80
Paging Service - ff9	43.40	43.40	43.40
Premium Rate Service - ff0	10.30	10.30	10.30
Premium Rate Service - ff1	25.10	25.10	25.10
Premium Rate Service - ff11	61.20	61.20	61.20
Premium Rate Service - ff12	76.50	76.50	76.50
Premium Rate Service - ff13	102.20	102.20	102.20
Premium Rate Service - ff14	91.90	91.90	91.90
Premium Rate Service - ff15	13.10	13.10	13.10
Premium Rate Service - ff16	15.20	15.20	15.20
Premium Rate Service - ff17	20.30	20.30	20.30
Premium Rate Service - ff18	35.50	35.50	35.50
Premium Rate Service - ff19	40.70	40.70	40.70
Premium Rate Service - ff2	50.30	50.30	50.30
Premium Rate Service - ff20	45.70	45.70	45.70
Premium Rate Service - ff21	153.10	153.10	153.10
Premium Rate Service - ff24	81.70	81.70	81.70
Premium Rate Service - ff25	122.50	122.50	122.50
Premium Rate Service - ff26	127.60	127.60	127.60
Premium Rate Service - ff27	132.70	132.70	132.70
Premium Rate Service - ff28	10.20	10.20	10.20
Premium Rate Service - ff29	5.11	5.11	5.11
Premium Rate Service - ff29 (ND)	5.00	5.00	5.00
Premium Rate Service - ff3	25.50	13.70	13.70
Premium Rate Service - ff30	66.20	66.20	66.20
Premium Rate Service - ff31	15.00	15.00	15.00
Premium Rate Service - ff6	30.60	30.60	30.60
Premium Rate Service - ff9	43.40	43.40	43.40

Calls charged by fixed fee and Timed Duration (and where the fixed fee and the duration charge apply from the start of the call)	Fixed Fee	Daytime	Evening	Weekend
Directory Enquiry 118 - dq23	22.45	44.94	44.94	44.94
Directory Enquiry 118 - dq25	28.09	22.47	22.47	22.47
Directory Enquiry 118 - dq26	28.09	33.70	33.70	33.70
Directory Enquiry 118 - dq27	39.21	11.24	11.24	11.24
Directory Enquiry 118 - dq28	55.05	10.11	10.11	10.11
Directory Enquiry 118 - dq29	112.33	67.41	67.41	67.41
Directory Enquiry 118 - dq30	168.40	33.70	33.70	33.70
Directory Enquiry 118 - dq36	14.00	16.85	16.85	16.85
Directory Enquiry 118 - dq37	27.99	20.22	20.22	20.22
Directory Enquiry 118 - dq38	111.15	66.28	66.28	66.28
Directory Enquiry 118 - dq42	66.27	8.99	8.99	8.99
Directory Enquiry 118 - dq44	32.34	33.71	33.71	33.71
Directory Enquiry 118 - dq45	39.34	5.62	5.62	5.62
Directory Enquiry 118 - dq46	43.82	10.11	10.11	10.11
Directory Enquiry 118 - dq47	56.17	89.87	89.87	89.87
Directory Enquiry 118 - dq52	32.58	32.58	32.58	32.58
Directory Enquiry 118 - dq53	43.82	21.35	21.35	21.35
Directory Enquiry 118 - dq54	33.71	5.62	5.62	5.62
Directory Enquiry 118 - dq60	22.45	22.47	22.47	22.47
Directory Enquiry 118 - dq64	44.89	16.86	16.86	16.86
Directory Enquiry 118 - dq65	224.80	11.24	11.24	11.24
Directory Enquiry 118 - dq68	55.05	15.73	15.73	15.73
Directory Enquiry 118 - dq69	168.44	84.26	84.26	84.26
Directory Enquiry 118 - dq70	44.88	25.84	25.84	25.84
Directory Enquiry 118 - dq71	44.88	15.73	15.73	15.73
Directory Enquiry 118 - dq72	66.29	15.73	15.73	15.73
Directory Enquiry 118 - dq73	66.29	25.84	25.84	25.84
Directory Enquiry 118 - dq74	66.28	21.35	21.35	21.35
Directory Enquiry 118 - dq76	84.23	168.52	168.52	168.52
Directory Enquiry 118 - dq77	66.29	30.34	30.34	30.34
Directory Enquiry 118 - dq78	66.29	34.83	34.83	34.83
Directory Enquiry 118 - dq80	50.56	11.24	11.24	11.24
Directory Enquiry 118 - dq82	50.56	33.71	33.71	33.71
Directory Enquiry 118 - dq83	89.88	89.87	89.87	89.87
Directory Enquiry 118 - dq84	77.52	15.73	15.73	15.73
Directory Enquiry 118 - dq85	168.52	134.81	134.81	134.81
Directory Enquiry 118 - dq86	77.52	21.35	21.35	21.35
Directory Enquiry 118 - dq87	26.97	47.19	47.19	47.19
Directory Enquiry 118 - dq90	26.97	47.19	47.19	47.19
Directory Enquiry 118 - dq91	80.68	14.30	14.30	14.30
Directory Enquiry 118 - dq92	88.75	21.35	21.35	21.35
Directory Enquiry 118 - dq93	70.47	25.53	25.53	25.53
Directory Enquiry 118 - dq94	88.75	28.08	28.08	28.08
Directory Enquiry 118 - dq95	32.58	55.05	55.05	55.05
Directory Enquiry 118 - dq96	66.29	44.94	44.94	44.94
Directory Enquiry 118 - dq97	99.00	299.03	299.03	299.03
Directory Enquiry 118 - dq98	243.27	298.43	298.43	298.43
Directory Enquiry 118 - dq104	77.51	130.72	130.72	130.72
Directory Enquiry 118 - dq105	70.47	61.27	61.27	61.27
Directory Enquiry 118 - dq106	105.00	169.00	169.00	169.00
Directory Enquiry 118 - dq107	116.60	158.40	158.40	158.40
Directory Enquiry 118 - dq108	113.64	56.25	56.25	56.25
Directory Enquiry 118 - dq109	90.68	33.29	33.29	33.29
Directory Enquiry 118 - dq111	206.61	206.61	206.61	206.61
Directory Enquiry 118 - dq112	96.00	39.83	39.83	39.83
Directory Enquiry 118 - dq113	44.94	111.32	111.32	111.32
Directory Enquiry 118 - dq114	223.56	202.22	202.22	202.22
Directory Enquiry 118 - dq115	152.18	51.07	51.07	51.07
Directory Enquiry 118 - dq116	56.18	111.32	111.32	111.32
Directory Enquiry 118 - dq120	150.00	55.00	55.00	55.00
Directory Enquiry 118 - dq121	60.00	109.00	109.00	109.00
Directory Enquiry 118 - dq122	219.00	205.00	205.00	205.00
Directory Enquiry 118 - dq124	65.00	141.00	141.00	141.00
Directory Enquiry 118 - dq125	55.00	150.00	150.00	150.00
Directory Enquiry 118 - dq127	99.00	49.00	49.00	49.00
Directory Enquiry 118 - dq141	264.00	366.00	366.00	366.00
MultiMedia Service - g3	12.10	4.032	1.511	1.019
MultiMedia Service - mm1	15.20	5.105	5.105	5.105
MultiMedia Service - mm2	25.50	4.032	1.511	1.019
MultiMedia Service - mm3	50.90	4.032	1.511	1.019
MultiMedia Service - mm4	15.30	4.032	1.511	1.019
MultiMedia Service - mm5	20.30	4.032	1.511	1.019
MultiMedia Service - mm6	25.50	4.084	4.084	4.084
MultiMedia Service - mm7	25.50	5.052	2.541	2.039
Paging Service - ff3	25.50	0.00	0.00	0.00
Personal Numbering Service - pn7	51.10	4.032	1.021	1.021
Specialised Service - ff15	6.00	0.00	0.00	0.00
Specialised Service - ff15 (ND)	6.00	0.00	0.00	0.00
Calls charged by fixed fee and Timed Duration (where the fixed fee is the charge for the first 60 seconds of the call, or part thereof, and the duration charge applies following the first 60 seconds)	Fixed Fee	Daytime	Evening	Weekend
Directory Enquiry 118 - dq32	43.82	10.11	10.11	10.11
Directory Enquiry 118 - dq33	55.05	22.47	22.47	22.47
Directory Enquiry 118 - dq40	22.47	22.47	22.47	22.47
Directory Enquiry 118 - dq48	56.17	22.47	22.47	22.47
Directory Enquiry 118 - dq49	56.17	56.17	56.17	56.17
Directory Enquiry 118 - dq51	168.51	168.51	168.51	168.51
Directory Enquiry 118 - dq67	44.94	44.94	44.94	44.94
Directory Enquiry 118 - dq102	61.28	61.28	61.28	61.28
Directory Enquiry 118 - dq126	205.00	150.00	150.00	150.00
Directory Enquiry 118 - dq128	205.00	140.00	140.00	140.00
Directory Enquiry 118 - dq131	234.00	180.00	180.00	180.00
Premium Rate Service - p34	61.10	61.275	61.275	61.275
Premium Rate Service - p35	50.90	51.062	51.062	51.062
Premium Rate Service - p36	45.90	45.955	45.955	45.955
Premium Rate Service - p42	10.50	10.519	10.519	10.519
Premium Rate Service - p43	153.10	153.179	153.179	153.179
Premium Rate Service - p44	102.10	102.127	102.127	102.127
Specialised Service - g24	13.10	5.11	5.11	5.11
Specialised Service - g25	10.22	10.22	10.22	10.22