Help & Support
Find the help you need or ask a question
Need some help? Click below to find simple guides on how to use your service.
New to Plusnet?
Our handbook will help you get started. Download handbook.
Use the Help Assistant to find the answers you need or contact our Support Team.
You can also check up on your current and older questions.
Plusnet Assist is instant technical support on your computer desktop.
It's free for all Plusnet Broadband and Plusnet Fibre users.
Service problems? It might be us, check Service Status.
Providing you with the tools to maintain your account.