British Sign Language
How to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.
We’re delighted to enable British Sign Language users to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.
The InterpretersLive! service is available on-demand 7 days a week between 08:00 – 00:00 via the StarLeaf app.
The Plusnet customer support team are here to help:
- Monday to Friday - 8am to 8pm
- Saturday - 9am to 7pm
- Sunday - 9am to 6pm
You can also pre-book BSL Video Interpreters and other types of remote communication support for anytime and anywhere via any video platform.
If you'd like help from a Sign Language interpreter, please visit the InterpretersLive! service.
Contact Sign Solutions for further help, FAQ’s or to provide feedback on the service.
Sign Solutions providers of InterpretersLive! Are certified ISO 27001 and ISO 9001, all data is processed and held securely.
More ways to get help
Plusnet community
Our customers always have tips to share.
Talk to our community
Contact our team
Message @Plusnet on X (formerly Twitter)
Or call 0330 1239 123
Sign Language service
Contact us using British Sign Language
My Account
Manage your bills, packages and details.
Sign into Broadband
Sign into Mobile