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If you want to know more about our products call us on 0845 140 0200 or get in touch online.
contact us onlineWith Pro you pay a little bit more for the best broadband experience. It's perfect if you demand fast downloads, no matter what time of day or what you're doing online.
- All traffic prioritised at all times
- Low latency and pings
- Reliable and stable connection
- Up to 20Mb1 download speeds
- Static IP available2 and turn interleaving off if you need to
- 20GB usage allowance
- Free usage between midnight-8am (perfect for scheduling large downloads)
- Award-winning 24/7 support, online and by phone
- Free wireless router available
- 240 minutes of VoIP calls to make at any time3
- No contract option available
Award-winning services year after year
View details of all our awards
Stuff you need to know
Broadband with a 12 month contract: There's a £25 activation charge but we'll give you this free if you add Home Phone to your order. We'll also give you a free wireless router worth £40.
Broadband with no contract: There's a £25 activation charge (you'll pay this even if you add Home Phone to your order). You can use your own router if it's compatible or you can pay for one up front.
* Plusnet Pro: If you live in a low cost area it costs £16.49 a month. If you live outside one of these areas it costs £16.49 a month for the first three months, then £22.99 a month.
1 - Broadband speed is described as up to 20Mb because your actual download speeds will vary depending on where you live. We'll give you a speed estimate when you sign up.
2 - Static IP can be added to your service for a £5.00 one off charge.
3 - "VoIP calls" - Anytime calls can be made to standard UK landline numbers beginning with 01, 02 & 03. Other calls are also available at cheap rates. Calls to other Broadband Phone users and customers of associated VoIP providers are free. Calls to indirect access numbers and dial up internet access are excluded.
See our full terms and conditions
