SoGEA
There’s lots of changes happening with broadband and traditional landline technology.
SoGEA is a new type of broadband connection which will help you take the next steps to a digital future.
Most important thing to remember about SoGEA is that although it has a funny name (don’t blame us for that) it doesn’t need a landline to set up your connection.
At Plusnet we like to keep things straightforward. That’s why we don’t call it SoGEA, we call it Fibre broadband without a landline. Much easier to remember.
Why has SoGEA been introduced?
Broadband and landline technology is changing. Openreach are investing in new broadband systems and digital connections using the latest Full Fibre broadband technology, which doesn’t need to use the old landline network.
SoGEA connectivity has been introduced as part of the Openreach network upgrades. It’s bringing us all one step closer to the nationwide roll out of Full Fibre. So watch this space as by December 2025, we’ll all benefit from a new ultrafast Full Fibre broadband network fit for the modern world.
How does a SoGEA connection work?
A SoGEA connection uses standard part-fibre technology. Fibre optic cables transmit signals to your street cabinet, then copper cables carry the signal to your home but there’s no need for a landline. Instead, the connection just plugs into your master socket. Our little diagram shows how it works.
Find out more about our Fibre without a landline
Is this the same as Full Fibre broadband?
Fibre is a broadband only package, so it’s set up without a phone line service. It’s a straightforward package that does what’s needed to keep you connected. It gets even better, with Plusnet Fibre we make the choice easy for you. We give you one package with your best available speed at one straightforward price. The choice is that easy.
Full Fibre is also broadband only, so doesn’t need or provide a phone line service. The big difference is that Full Fibre uses 100% fibre cables which run direct to your home. No need for any copper cables.
Full Fibre broadband is so new it’s not available everywhere just yet. If you can’t get it, the good news is, when you sign up to a Fibre package you can easily upgrade to Full Fibre when it becomes available in your area.
The future’s digital with broadband only packages
The future’s digital and here at Plusnet we’re getting you ready with new fibre broadband only technology. Our broadband only packages don’t require a phone line to set up your connection. They’re broadband without a landline. They provide superfast reliable speeds.
Plusnet broadband only packages without a phone line
Full Fibre broadband is the UK’s fastest and most reliable fibre broadband only with speeds up to 900Mb. Find out more about Full Fibre broadband only packages.
Fibre broadband does what’s needed to keep you connected. It’s one straightforward package giving you our fastest speed your home can get all at one straightforward price. So you could get average speeds up to 66Mb. Find out more about our Fibre without a landline.
Can everyone get a broadband only package?
As broadband technology is advancing at a great pace, all areas of the UK will be upgraded to new types of fibre connections. Openreach decide which regions get upgraded and when. Depending where in the country you live, you’ll have different types of fibre broadband technologies and connections available to you.
Our Full Fibre and Fibre broadband only service is available if you live in a fibre-enabled area which has the latest connections as part of the Openreach network upgrade programme.
We’ll always offer you the fastest speed you can get at your address. You can upgrade at any time once new connections become available in your area.
If you're a new customer and want to check which broadband products are available in your area, all you need to do is enter your details into our broadband postcode checker.
If you’re already with us and want to check if you can upgrade to a faster fibre package, just sign in to My Account to see your deals.
Are landlines changing too?
With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline. As part of the nationwide fibre upgrade, Openreach are currently phasing out the old landline telephone system and this will be completely switched off in 2025.
Phone lines will be upgraded to new digital technology, which is sometimes called Digital Voice. Digital Voice is a home phone service delivered through a broadband connection.
Changes to broadband technology and landlines means not all providers will offer digital phone services.
Are Plusnet packages with a phone line still available?
With the nationwide roll out of ultrafast Full Fibre, older services like landlines will soon be phased out. We’re getting ahead and going digital with straightforward broadband only packages.
Our packages with home phone use old landline technology, so will only be available in areas which haven’t yet been upgraded to new fibre connections. Find out more about changes to our packages with a home phone line.
Can I still get a home phone service?
Our broadband only packages don’t include any home phone services. If you’re dependent on a home phone line, don’t worry, just get in touch and we’ll advise on other digital phone options available to you. Call us on 0330 1239 123.
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