Residential > Phone Calls > Broadband Phone

Broadband Phone

Use your PlusNet broadband to make calls, home and abroad, at a fantastic price. All PlusNet broadband customers can activate Broadband Phone - why not upgrade to get extra free calls?

Broadband Phone uses broadband to make & receive phone calls worldwide

All the benefits of a second phone line, without the cost of extra line rental

Make calls to UK landline, mobile and international numbers [See tariff]

Free geographic number to receive calls from landline and mobile numbers

Call other Broadband Phone users & the customers of peered partners, any time, for free

Competitive call rates compared to other providers

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Make calls to other Broadband Phone users and the customers of other associated VoIP providers for free at any time.

† Additional hardware is required to be able to connect and use a standard phone handset with the Broadband Phone service. Hardware available separately.

Terms and Conditions apply.

With Broadband Phone you get a host of features:

Setup

FREE, quick and easy - no changes to your existing broadband service required

Calls

Make and receive calls with your computer or a regular phone†

Control

The online Broadband Phone control panel gives you complete control over your calls, contacts and usage

Voicemail

Playback missed calls online

Equipment

Use a headset with your computer or add special hardware to connect your existing phone†

Support

Help and advice at every turn, including dedicated support forums

Print this page

Make calls to other Broadband Phone users and the customers of other associated VoIP providers for free at any time.

† Additional hardware is required to be able to connect and use a standard phone handset with the Broadband Phone service. Hardware available separately.

Terms and Conditions apply.

Availability

Broadband Phone is available to all residential PlusNet broadband customers

Choice

Choose from a range of products, including PAYG, Evenings & Weekends and Anytime.

Fixed-cost products with inclusive calls are designed for average residential usage levels. Acceptable usage guidelines apply.

Phone Software

Download a virtual desktop phone to start making calls from your computer - it's free and easy to setup

Technology

Broadband Phone is a VoIP (Voice over IP) product that uses SIP (Session Initiation Protocol), a popular technology which enables voice conversations between computers and traditional telephones using the Internet. Call quality is equivalent to a traditional phone service, but this can vary dependent on third-party networks.

Print this page

Make calls to other Broadband Phone users and the customers of other associated VoIP providers for free at any time.

† Additional hardware is required to be able to connect and use a standard phone handset with the Broadband Phone service. Hardware available separately.

Terms and Conditions apply.

Highly competitive call rates with Broadband Phone.

Description	Daytime Rate	Evening Rate	Weekend Rate
National fixed line	1.5p	1p	1p
0845	7.5p	4p	4p
0870	8.5p	5p	5p
0800 freefone	-	-	-
Mobile Networks
Vodafone	15p	10p	6p
O2	15p	10p	6p
Orange	15p	10p	6p
T Mobile & One2One	15p	10p	6p
3 Mobile	20p	10p	6p
Computer-to-computer
Calls to other Broadband Phone users and the customers of associated VoIP providers
	FREE	FREE	FREE

Find international rates here.

Inbound calls to Broadband Phone from regular phones are charged at standard UK landline rate. Charging will vary according to supplier.

All prices are per-minute
(All prices include VAT)

Print this page

Make calls to other Broadband Phone users and the customers of other associated VoIP providers for free at any time.

† Additional hardware is required to be able to connect and use a standard phone handset with the Broadband Phone service. Hardware available separately.

Terms and Conditions apply.

Broadband Phone provides PlusNet broadband customers with big price savings on UK and International telephone calls. VoIP technology helps deliver a high quality broadband phone service, using a broadband connection.

Broadband Phone for Home - Make calls to your friends and family all around the world. Calling UK landlines, mobile or International numbers is cheaper. Calls to other Broadband Phone or compatible VoIP users are FREE!

Customer Support: 0114 296 5198 | 0845 140 0200 | Broadband Faults Helpline: 0114 296 5188 | 0845 140 0080