Here you'll find step-by-step guides that will help you get connected with the hardware we supply (I just need the connection settings).

All guides can be used with Windows and Apple OS X computers unless stated otherwise.

Technicolor 582n

The Technicolor 582n

The Technicolor 582n is a 4-port wireless router. It supports standard and fibre optic broadband.

If you take fibre, one of the ports will be used for the BT Openreach modem.

Please note: Standard broadband routers supplied after 13th June 2012 don't have a USB socket.

SpeedTouch ST-516

The SpeedTouch ST-516

The SpeedTouch ST-516 is a 1-port wired router. We've supplied it since November 2008.

Setup guide

Older hardware

Older Hardware

Looking for a Plusnet router that's not shown here?

Go to the hardware archive