Hardware Setup Guides
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Here you'll find step by step setup guides for all of the hardware we supply. All guides apply to both Windows and Apple OS X machines unless stated otherwise.
If you bought your hardware somewhere else, you might find our General Broadband Setup Guide useful.
You'll need to install Adobe Reader to view the printable setup guides. Download Adobe Reader now.
If you can't find your hardware on this page, try the Hardware Archive.
Wireless Routers
| Thomson | 585v7 Wireless Router (Plusnet Version) |
|---|---|
Current hardware since: |
The Thomson 585v7 is a 4-port Wireless router. These guides apply only to the Plusnet version, which we've supplied since 27th November 2008 |
| Thomson | 585v7 Wireless Router (Standard Version) |
|---|---|
Supplied between: |
The Thomson 585v7 is a 4-port Wireless router. These guides apply only to the standard version, which was supplied between September 2008 to November 26th 2008. |
Wired Routers
| Thomson SpeedTouch | ST-516 1-Port Router |
|---|---|
Current hardware since: |
The SpeedTouch ST-516 is a 1-port wired router. We've supplied this since 17th November 2008. |
| Thomson SpeedTouch | ST-510 1-Port Router |
|---|---|
Supplied between: |
The SpeedTouch ST-510 is a 1-port wired router. It was supplied between September 2008 and 16th November 2008. |
Other Hardware
| Archive | Hardware Archives |
|---|---|
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If you can't find your kit on this page, try the Hardware Archive. |
Important - Check your microfilters. Many connection problems are caused by these being put in the wrong place. See our Guide To Fitting Microfilters
Broadband Connection Settings - Most hardware comes preset with the correct settings. If you have problems setting up your hardware check your Broadband Connection Settings.
