Broadband

Netgear WNR1000: FAQs

Summary: Frequently asked questions about the Netgear WNR1000 for Plusnet Fibre.
  1. How do I log in to my router?
  2. What are the wireless name (SSID) and wireless password?
  3. How do I change the wireless settings?
  4. What are the lights on my router telling me?
  5. What are the lights on the BT Openreach modem telling me?
  6. I'm having trouble with my connection or speed - what should I do?
  7. What's the router's IP Address?
  8. How do I set up my router manually?
  9. How do I 'factory reset' my router?
  10. What other features are available?

1. How do I log in to my router?

Step 1

Open your web browser (This might be Internet Explorer, Safari or Firefox).

Ignore any websites (or error messages) that appear and go to www.routerlogin.net.

Enter the router IP into your web browser
Step 2 You'll be asked to log in. The username is admin and (unless you've changed it) the password is password. Your router's home page indicates that you're logged in.
Step 3

You'll see a firmware update check (which you can skip if you like) before being taken to the Basic Settings screen.

Your router's home page indicates that you're logged in.
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2. What are the wireless name (SSID) and wireless password?

The wireless name (SSID) starts with PlusnetWireless and has extra letters or numbers at the end, e.g. PlusnetWirelessABCDEF.

If you're still not sure, you'll find it on the on the bottom of your router and the included set up card.

Your wireless password (or key) is 10 characters long and is shown on the bottom of your router (see the network key pictured).

Wifi details

If you'd like to change the wireless name or password, please see question 3.

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3. How do I change the wireless settings?

First, log in to your router as shown in question 1, then follow the steps below:

Step 1 Select Wireless Settings from the blue menu on the left side of your screen. The Home Network Link
Step 2

You'll see a basic diagram showing the devices currently connected to your network.

Click WLAN: PlusnetWireless (where PlusnetWireless is the name of your wireless network).

Home Network: Click on WLAN: PlusnetWireless

To find out more about wireless settings, guest networks and advanced settings, please see our Netgear WNR1000: wireless settings guide.

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4. What are the lights on my router telling me?

Netgear WNR1000 lights.
Power Status
Off Router is switched off
Orange Router is starting up, should turn green after a short while
Green Router is powered up and ready to use
Flashing Yellow Software update in progress
Flashing Green Software problem, try a factory reset and contact support if you still have problems
Push 'N' Connect Status
Off WPS isn't in use
Flashing Green A device is connected via WPS
Green Wireless Security is switched on
Wireless Status
Off Wireless is OFF
Blue Wireless is ON
Flashing Blue The router is sending / receiving data
Internet Status
Off The router isn't connected to the BT Openreach modem
Yellow Cables are connected but the router isn't connected to the Internet. Check your username and connection settings
Green Router is connected to the Internet
Flashing The router is sending / receiving data
LAN (1-4) Status
Off The Ethernet port is not connected
Green The Ethernet port is connected to a 100Mbps device
Flashing Green The router is sending / receiving data @ 100Mbps
Yellow The Ethernet port is connected to a 10Mbps device
Flashing Yellow The router is sending / receiving data @ 10Mbps

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5. What are the lights on the BT Openreach modem telling me?

BT Openreach modem lights.
Power Status
Off Router switched off
Yellow Router is starting up, should turn green after a short while
Green Router is powered up and ready to use
DSL Status
Off No broadband signal detected
Flashing Green Broadband connection has a problem
Green Broadband signal is detected and active
LAN 1 Status
Off No connection detected / Ethernet cable not connected
Green Ethernet cable connected
Flashing The router is sending / receiving data
LAN 2 Status
This socket and light are not currently used

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6. I'm having trouble with my connection or speed - what should I do?

Please see our Netgear WNR1000: troubleshooting guide for help with all connection problems.

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7. What's the router IP Address?

Unless you've changed it, the address will be 192.168.1.254.

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8. How do I set up my router manually?

First, log in to your router as shown in question 1 of this guide, then follow the steps below:

Step 1

From Basic Settings, Select Yes under Does Your Internet Connection Require A Login?

This will allow you to fill in the section below.

From Basic Settings, Select 'Yes' under 'Does Your Internet Connection Require A Login?'
Step 2
  • In the Login box, enter your Broadband Username (find it under Connection Settings in My Account if you're not sure what this is)
  • In the Password box, enter your account password (it's the one you use to log in to this website)
  • Leave Service Name blank
  • Change Connection Mode to Always On

Click Apply to save the settings. This will take about a minute.

Click 'Apply' to save the settings. This will take about a minute.
Step 3 After saving the settings, you'll be taken back to the Basic Settings screen. You can now close your web browser.

When the Internet light on your router turns green, you're connected to the Internet.

Open your web browser again and you should see your home page.

Your router's home page indicates that you're logged in.

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9. How do I 'factory reset' my router?

How to factory reset.

If you have any problems setting up your router, you can reset it and start again.

Use a paperclip, pen or pointed object to press into the reset pin hole on the back of the router. Keep the button pressed in for at least 5 seconds. When the power light goes red, release the button and wait until the power light turns green again.

From this point on, your router will be restored to 'Factory Settings' so you'll need to set it up again. Please see our Netgear WNR1000: setup guide if you need any help.

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10. What other features are available?

The following features are available (split into 4 sections). To access them, log in to your router and select the option you want from the dark blue menu on the left of your screen. The column on the right shows help and instructions related to the option you have selected.

To find out more about wireless settings, guest networks and advanced settings, please see our Netgear WNR1000: wireless settings guide.

Setup

  • Basic Settings - Set up your broadband connection
  • Wireless Settings - Configure your wireless network
  • Guest Network - Set up a second wireless network for guests to connect to

Content Filtering

  • Logs - A detailed record of the websites that users on your network have accessed or attempted to access
  • Block Sites - Limit access to certain sites on the Internet
  • Block Services - Block specific services (e.g. p2p traffic) on a per-user basis
  • Schedule - Set up a schedule for when blocking occurs or when access is not restricted
  • E-mail - Set up your router to send alerts and logs sent to you by e-mail

Maintenance

  • Router Status - Check the current settings and statistics for your router
  • Attached Devices - See the IP address, device name, and MAC address of each device currently connected to your router
  • Backup Settings - Back up, restore, and erase the router's current settings
  • Set Password - Change your router's password
  • Router Upgrade - Install new versions of the router's software

Advanced

  • Wireless Settings - Advanced wireless settings
  • Wireless Repeating Function - Setup Bridge or Repeater mode
  • Port Forwarding/Port Triggering - Make local computers or servers available to the Internet for different services (for example, FTP or HTTP), to play Internet games (like Quake III), or to use Internet applications (like CU-SeeMe)
  • WAN Setup - Set up a DMZ server, allow your router to respond to a 'ping', alter your MTU and configure NAT filtering
  • LAN Setup - Configure your networks DHCP and TCP/IP settings
  • QoS Setup - Prioritise applications over your internal network
  • Dynamic DNS - Set up a fixed domain at your broadband connection when your connection uses a dynamic IP (you would normally need a static IP to do this)
  • Static Routers - provide additional routing information to your router firewall
  • Remote Management - Set up Remote Access so you can check and change your router settings from any device connected to the Internet
  • UPnP - Enable or disable Universal Plug and Play
  • Traffic Meter - Record the volume of Internet traffic passing through your Router's Internet port
  • TR-069 Client - Turn TR-069 services on or off - we do not recommend changing these settings
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This page last updated 1st November 2011

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