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    Help & Support Archive

    Archive page of legacy Help & Support articles.

    Articles in this archive are not regularly maintained

    These articles may contain information that's not up-to-date. We've created this archive so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about these articles.

    If you've got a question about any of the articles in this archive, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

    Articles in this archive are not regularly maintained

    These articles may contain information that's not up-to-date. We've created this archive so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about these articles.

    If you've got a question about any of the articles in this archive, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.
    Broadband Terminology Guide
    CGI/MySQL Platform User Guides
    CGI/MySQL migration
    Changes to Plusnet Pro add-on FAQs
    Changing your Plusnet broadband product
    Domain costs and hosting allowances
    Domain management
    Managing DNS records
    Specialised Number Tariff
    Thomson 585 - FAQs and troubleshooting
    Thomson 585 - how to check or change advanced settings
    Thomson 585 - how to check or change wireless settings
    Thomson 585 - setup guide
    Email setup - Android phones and tablets
    Email setup - Microsoft Outlook 2007
    Email setup - Microsoft Outlook 2010
    Email setup - Mozilla Thunderbird
    Email setup - Windows 8 Mail
    Email setup - Windows Live Mail 2011
    Email setup - iPhone, iPod Touch and iPad
    How to continue using your existing email address
    Obtaining email headers
    SMTP Delivery
    Send email from any connection - Mac Mail (OS X Lion 10.7)
    Send email from any connection - Microsoft Outlook 2007
    Send email from any connection - Microsoft Outlook 2010
    Send email from any connection - Mozilla Thunderbird
    Send email from any connection - Windows 8 Mail
    Send email from any connection - Windows Live Mail 2011
    Setting up your Webmail Spam folder
    FTTP Trial terms
    Terms and conditions for Plusnet Business Services (Archive)
    Terms and conditions for Plusnet Mobile services (Archive)
    Terms and conditions for Plusnet Mobile customers (pre 29/11/16)
    Terms and conditions for Plusnet Residential Services (Archive)
    Changes to landline call rates for Fixed Price Customers (2021)
    Fixed price contracts
    Glossary of terms
    Billing changes
    Plusnet Assist FAQ
    Getting started with Plusnet Protect from McAfee
    Plusnet Protect user guide
    Setup Auto Login for this website
    The Plusnet Community Site
    Username and password security guide
    Broadband Terminology Guide
    CGI/MySQL Platform User Guides
    CGI/MySQL migration
    Changes to Plusnet Pro add-on FAQs
    Changing your Plusnet broadband product
    Domain costs and hosting allowances
    Domain management
    Managing DNS records
    Specialised Number Tariff
    Thomson 585 - FAQs and troubleshooting
    Thomson 585 - how to check or change advanced settings
    Thomson 585 - how to check or change wireless settings
    Thomson 585 - setup guide

    Email setup - Android phones and tablets
    Email setup - Microsoft Outlook 2007
    Email setup - Microsoft Outlook 2010
    Email setup - Mozilla Thunderbird
    Email setup - Windows 8 Mail
    Email setup - Windows Live Mail 2011
    Email setup - iPhone, iPod Touch and iPad
    How to continue using your existing email address
    Obtaining email headers
    SMTP Delivery
    Send email from any connection - Mac Mail (OS X Lion 10.7)
    Send email from any connection - Microsoft Outlook 2007
    Send email from any connection - Microsoft Outlook 2010
    Send email from any connection - Mozilla Thunderbird
    Send email from any connection - Windows 8 Mail
    Send email from any connection - Windows Live Mail 2011
    Setting up your Webmail Spam folder

    FTTP Trial terms
    Terms and conditions for Plusnet Business Services (Archive)
    Terms and conditions for Plusnet Mobile services (Archive)
    Terms and conditions for Plusnet Mobile customers (pre 29/11/16)
    Terms and conditions for Plusnet Residential Services (Archive)
    Changes to landline call rates for Fixed Price Customers (2021)
    Fixed price contracts

    Glossary of terms
    Billing changes
    Plusnet Assist FAQ
    Getting started with Plusnet Protect from McAfee
    Plusnet Protect user guide
    Setup Auto Login for this website
    The Plusnet Community Site
    Username and password security guide


    The articles in this archive may contain information that's not up-to-date - more info

    The articles in this archive may contain information that's not up-to-date - more info

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