Basic product information
Residential broadband FAQ
Frequently asked questions about our residential broadband products.
Business broadband FAQ
Answering questions about our business broadband products.
Guide to low cost areas
Find out why broadband prices are determined by where you live.
Broadband product archive
Here you'll find information on the products we no longer sell.
Advanced product information
IP Addresses for broadband products
Frequently Asked Questions how IP addresses are assigned with our broadband products.
Enhanced Care for business products FAQ
Read about our optional Enhanced Care service for improved support.
Plusnet Pro Add-On FAQ
Find out how our Plusnet Pro Add-On can improve your experience online.
Max Premium FAQ
Information about the IPStream Max optional add-on.
Frequently Asked Questions about idle timeouts on Broadband Plus and other older products.