Customer Service
Server addresses and settings
Support Pages > Customer Service > Using Plusnet > Server addresses and settings
Summary: A handy reference guide to all the server and connection details you may need.
Our website now provides help and support to customers of Plusnet, Force9 and Free-Online. Please select your provider using the drop-down menu and you will be provided with the technical support details that are appropriate to you.
Fibre Broadband Connection Settings - [more]
Broadband username
username@plusdsl.net - Username Guide
Connection type
PPPoE always on
Broadband Connection Settings - [more]
Broadband username
username@plusdsl.net - Username Guide
Broadband password
Your account password
Connection type
PPPoA
VPI & VCI
0 & 38
Multiplex Method
VC-MUX or VC Based
Email Settings - [more]
Email address format
yourname@username.plus.com
Incoming (POP3) Server
mail.plus.net
Outgoing (SMTP) Server
relay.plus.net
IMAP Server
imap.plus.net
Usenet Server
news.plus.net
Dial-up Connection Settings - [help]
Dial-up username
Your account username
Dial-up password
Your account password
Dial-up number
See Dial-up connection numbers
DNS Settings - [help]
Broadband and Dial-up DNS
Primary
212.159.13.49
Secondary
212.159.13.50
Broadband and Dial-up DNS (alternative set)
Primary DNS
212.159.6.9
Secondary
212.159.6.10
Dial-up only DNS
Primary
194.72.9.34
Secondary
194.74.65.68
Webpage Addresses - [help]
Your website
www.username.plus.com
CGI
ccgi.username.plus.com
Web Server Addresses (to upload files) - [help]
FTP (uploading files)
ftp.plus.net
CGI (uploading scripts)
cshell.plus.net
More Support
If you can't find the information you need here try the Help Assistant .
Service Status
Check our Service Status page for updates on current problems and announcements about upcoming maintenance work.
You can also get updates over the phone by calling: 0800 917 6714 .
This page last updated 4th October 2011
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