Email setup guides
Here you'll find step-by-step instructions on how to set up the most popular email programs (I just want to see the email settings).
Windows Live Mail
Windows Live Mail is a free email program, available for Windows XP and above.
Windows Live Mail 2011
Windows Live Mail
Windows email programs
Windows Mail for Windows 8
Windows Mail for Windows Vista
Outlook Express for Windows XP (and older)
Mac Mail is installed on all Apple OS X systems.
Mac Mail for OS X Lion 10.7
Mac Mail for OS X Snow Leopard 10.6
Mac Mail for OS X Tiger 10.4
Microsoft Outlook is included with Microsoft Office for Windows and Apple OS X.
Microsoft Outlook 2011 (Apple OS X)
Microsoft Outlook 2010 (Windows)
Microsoft Outlook 2007 (Windows)
Microsoft Outlook 2003 (Windows)
Mozilla Thunderbird is a free email program, available for Windows & Apple OS X systems.
The following settings can be used to set up any email program for use with your Plusnet email.
Mail Server Addresses
Email Username & Password
If you're setting up for the first time, you should use the following details:
- Email username: Your Account username
- Email password: Your Account password
If you're setting up an extra address that you've created in Manage My Mail, use the following details:
- Email username: Your mailbox username (in the format username+mailboxname)
- Email password: Your mailbox password
If you're not sure what these are, check the email we sent after the new address was created.
Should I choose POP or IMAP?
It's up to you! Below are the main differences between the two.
If you're not sure what to choose, go with POP. It's widely used and suitable for most people's needs.
Everything sent to your email address is stored on our mail system until you connect and download it with your email program.
As messages are downloaded to your computer, they are removed from our mail system. After downloading, messages are stored on your computer until you delete them.
With POP, your messages are kept in one place and you can read messages (that you've already downloaded) when you're not connected to the Internet.
Everything sent to your email address is stored on our mail system until you delete it. For this reason, IMAP is better if you need check your mail from other computers or devices.
Any changes made to your messages (moving them between folders, marking them as read, deleting, etc) will be seen immediately on every computer or device that you check your email with.
As your messages are kept on our mail system, you'll need to be connected to the Internet to read them.