Webmail

1. Logging in

1. To get to Webmail from any page on our website, click the Webmail link in the top right corner of the page as shown below. You can get there directly by going to http://webmail.plus.net/.

2. You'll see the Webmail login screen:

3. In the Name & Password fields enter the details for the email address you want to check.

• If you're checking your default email address, enter your account username and password (the ones you use to log into this site).
• If you're checking an additional email address, enter your mailbox username and the password you chose for the new mailbox. If you're not sure what these are, check the email you were sent after creating the new mailbox in Manage My Mail.

4. Choose your provider from the Log in to box and click Login.

2. How to check and manage your mail

After logging in, you'll see a screen similar to the one shown below. The left column (the folder menu) shows all the folders available for the email address you're currently logged into. The number of unread messages for each folder will be shown in brackets after its name.

The rest of the screen shows the contents of the currently selected folder, this will show the Inbox when you first log in.

Reading and replying

• Click on an email's Subject to read it
• While reading each email you'll see links to Reply, Reply All and Forward - clicking these will take you to the Compose screen

When viewing emails with images for security reasons these will be blocked and replaced with the message: This image has been removed for security reasons. If you know the sender and want to see the images, click View Images.

Viewing different folders

• Click on the folder name you want to look at in the left column

Moving mail between folders

• Use the tick box on the left (click Toggle All to every email currently shown on screen) to select which emails you want to move
• Choose the folder you want to move mails to from the Move Selected To: list
• Click Move

Marking, Deleting & Forwarding

• Use the tick box on the left (click Toggle All to every email currently shown on screen) to select the emails you want to mark delete or forward
• Click Forward to forward all selected emails to another address
• Click Read or Unread to mark all selected emails as read or unread
• Click Delete to move all selected emails to the Trash folder

3. Writing & sending mail

To create a new message click Compose, which you'll find at the top of each page in Webmail. This will take you to the compose screen. If you're replying to, or forwarding an existing message then some of the fields will already be filled in, otherwise it will look like this:

Fill out the fields and type your message into the large box. If you need help, the table below explains what the fields and button mean.

If you need to attach files, click Choose File to find the file you want to attach from your computer and click Add to attach the file you've selected

When you're finished, click Send. If you'd prefer to save your message and send it later click Save Draft - it will be stored in the Drafts folder.

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4. How to edit your details

To edit your account details, click Options (which is shown at the top of every Webmail page) and from there choose Personal Information (as shown below).

If you're not sure about any of the options, here's what they all mean.

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5. Using the address book

To get to your address book, click Addresses (which is shown at the top of every Webmail page).

To add a new address, fill in the fields under Add to Personal address book and click Add address.

Contacts will be shown at the top of the page in the Personal address book section, as shown above. You can change or delete contacts by ticking the box next to them and clicking the appropriate button.

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6. Managing Folders

To manage your folders, click Folders (which is shown at the top of every Webmail page).

Create a new folder

• Type in a folder name in the Create Folder line.
• Use the drop-down box to select where to create the folder. You can place it in your INBOX, or you can create a folder within another folder.
• Click the Create button.

Rename & Delete folders

You can rename and delete folders using the drop-down windows.

Folder Subscriptions

You can use the Unsubscribe/Subscribe feature to provide access to a folder. When a folder is subscribed, you will be able to move email into it. When a folder is unsubscribed, it will not have the option of moving emails from your Inbox into it.

This page last updated 24th July 2009