New to our Help Assistant? Read our Help Assistant Guide to find out more.
Looking for answers to the Top 5 Questions our customers are asking?
Take a look at the Top 20 most useful Help & Support pages
- Broadband
- Setup Guides
- Product Information
- How PlusNet Guarantees Quality Broadband
- View My Usage (VMBU)
- Firewalls
- Wireless Broadband
- Hardware Setup Guides
- Gaming
- Troubleshooting
- Setup Guides
- Mailboxes
- Spam
- USENET (News)
- Troubleshooting
- Dial Access
- Setup Guides
- Product Information
- Troubleshooting
- Software
- Web Browsers
- Email Setup Guides
- FTP Setup Guides
- Broadband Phone Setup Guides
- Domains and DNS
- DNS Settings
- Hosting
- Free Domain Name Offer FAQ
- Webspace
- Setup Guides
- Tips & Information
- CGI & PHP
- Broadband Phone (VoIP)
- Find out all you need to know about
our Broadband Phone service. - Home Phone
- Product Information
- Troubleshooting
- Referrals
- A great way to save money on
your monthly subscription by telling
your friends about PlusNet. - Video Help
- Check out our easy-to-follow video
tutorials - from setting up your email,
to how to combat spam. - Customer Service
- How to Contact Us
- House Move Guide
- Billing
- Orders
- The PlusNet Community
- Using PlusNet
- Security
- Firewalls
- Report Abuse
- Spam
- Usernames and Passwords
- Viruses
- VPN Overview
- PlusNet Service
- Priority Problems
- Service Status
- Support Ticket Ratings
- Policies
- Network Performance
- Broadband Usage Graphs
- Packet Drop by Gateway
- Broadband Service Performance
- Mail Queues
- Mail Server Sessions
- DNS Response Times
- Webspace Servers
- Tools
- My Circular
- NetAnnounce
- Postcode Finder
- Services
Can't find what you're looking for? Try browsing the A-Z listings
The PlusNet family has moved to one website - Read our FAQ
Community Forums
Other customers will be happy to help you with most issues in our Community Forums.
Service Status
Service problems? It might be us. Before you call, check Service Status
Phone for Service Status
Need to raise a Ticket?
Want to raise a Ticket to our Support Team? Use the Help Assistant.
Operating Systems
Customer calls stats
View our unique, up to the minute Customer Support Calls statistics.
Connection settings
Get ALL the settings you need to make the most of your service.
