Once you've chosen your first Plusnet email address (either when you sign up or afterwards) this will automatically create a mailbox for your account. For most customers, this is likely to be the account that they use most. In our example, this has the email address firstname.lastname@example.org.
Unfortunately, over time, this mailbox started to get more and more spam sent to it.
Marysia decided to stop using this as her main mailbox and started using email@example.com instead.
Marysia's been using contact@ for quite a while now and is happy that email to firstname.lastname@example.org is only coming from spammers now. She's decided it's a good time to get rid of email@example.com completely.
As this is a mailbox we are wanting to edit, we need to click on the Mailboxes tab in the navigation bar:
You can now see all the mailboxes that exist. Here there are only two:
The first account listed is always your main Plusnet email address. After that, they will be shown in alphabetical order. (Unless you change the order using the A-Z / Z-A option.)
You can't delete this mailbox, but you can rename it, which is what Marysia wants to do in our example.
This is done by clicking on the rename link. You'll then see the following:
So all that needs to be done is to enter a new mailbox name and click SAVE CHANGES. Marysia decides to change the address to be firstname.lastname@example.org.
Updating your email software
If your email software is set up to receive mail for your main Plusnet address, you can now update this to remove that account (as it'll no longer be needed). If you just want to rename your main address and carry on using it, you'll also need to update your email software with this change.
In Section 4, we'll look at how you can use different email addresses for each website or mailing list you want to sign up to.