Help > PlusNet Service > Priority Problems > Archived Priority Problems

Problem Archive

Summary:
All previous problems which have affected the business are listed here. To look at a problem in more detail simply click on the problem name below.

Problem Status
[53589] Home Phone subscription double billing Downgraded
[53567] Faulty module in pih-gw4 causing network problems Closed
[53566] Webstats Missing for Oct 1st Closed
[53549] Unable to configure mailbox Downgraded
[53507] [ review 10/10 currently with Luke J chasing BT warehouse ] Router Components Downgraded
[53492] Connection errors on Community Closed
[53486] [Awaiting Signoff] SPAM settings are not updating when changes are made Closed
[53483] [3rd Party Issue] BT outages Closed
[53478] [MONITORING]Plusnet 7(THN-AG3) dropping connections. Closed
[53466] Webmail white-screening when clicking into emails. Closed
[53453] BT Wholesale fault diagnostics intermittently failing. Closed
[53451] BT Wholesale Database Systems Error when trying to raise a fault Closed
[53442] CGI across all vISP's cannot connect Closed
[53434] [sign-off] 4 port router hardware delays Closed
[53422] Customers signing up to Option 2 are getting wired routers instead of wifi Closed
[53379] mx.core.plus.net & mx.core.metronet.co.uk timing out Closed
[53376] BT Major service outages Closed
[53359] Router ordering on BBYW 3 and Pro Closed
[53353] Broken RADIUS authentication Closed
[53351] BT Major Service Outage affecting multiple lines. Closed
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We sell broadband, phone, VoIP and more to homes and businesses in the UK. Winner of 9 out of 11 Categories in the 2008 USwitch survey. Winner of "Best Consumer ISP" at 2008 ISPA awards. Voted number 1 in the Broadband Choices 2008 survey.

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