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From
One-off payments
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- every month for months, then
- months contract
- no annual contract
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£xx
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One-off payment total
£xx
Included with your package
Summary
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Just so you know...
Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want.
Fantastic deals available for you
packages available
Good news! You could switch to a much faster package.
Sorry, something's gone wrong
Sorry, we've not been able run a line check on your address, so we can't see if Full Fibre is available. This could be due to a fault at our end, so we’d recommend you try again later.
Or, you can continue and order our Fibre broadband only package and upgrade to Full Fibre later. The speeds you see on the next page won't be as accurate as they would be with a line check, but they'll give you a good idea of what you can get.
You could also call us on 0800 432 0200 and we'll do our best to help.
Tick the box below to confirm you're happy to go ahead with Fibre broadband only.
Full Fibre straight to the home
Woohoo! You can get our fastest ever Full Fibre packages. With Full Fibre you get a connection straight to your home, so you don’t need a phone line.
Monthly plan price increases £3 on 31 March each year.
All packages shown use full fibre technology
Full Fibre 74
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 145
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 300
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 500
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 900
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
25 x faster than Unlimited Fibre**
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 74
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 145
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 300
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 500
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 900
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
25 x faster than Unlimited Fibre**
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Your estimated speed
When you check availability we'll estimate the speed you should get. If you can provide a telephone number, the actual speed you'll get should fall within the range we believe your line will support.
Full fibre is sometimes called FTTP (fibre to the premises). Using next generation technology, full fibre connects straight to your home so you don’t need a phone line. The 'full' bit in full fibre means your connection uses 100% fibre optic cables direct to your door. So you get the UK’s most reliable broadband with ultrafast speeds up to 900Mb.
It’s so new it’s not available everywhere just yet, but the great news is you’re one of our lucky customers who can upgrade to full fibre right now!
We'll arrange an Openreach engineer to visit your home to set up your connection.
We'll need to install two Full Fibre boxes, one inside and the other outside your home. The small box we'll fit in your home is an Openreach box called an ONT (Optical Network Terminal). This box needs to be close to your router and they'll both need to be near a plug socket.
To connect the Full Fibre boxes and cables we'll need to drill through your wall from the outside of your property. Someone over the age of 18 will need to be at home on the day we activate your service.
It usually takes a couple of hours to get you set up and the engineer will finish up by testing your connection using one of your preferred devices. That's it. You'll be good to go and can start enjoying your game-changing, reliable, ultrafast Full Fibre.
Plusnet Full Fibre is a broadband only package. Using new technology, there’s no phone line needed to set up your connection. This means we’ll disconnect your phone line and:
- You’ll lose your home phone number and your home phone service won’t work.
- You won’t be able to make or receive calls, including to emergency services.
- Personal alarms and any other services connected to your home phone will no longer work.
Phone lines will be switched off in the future as part of the Openreach national network upgrades. If you’d like to chat about digital phone services which may be available to you, call us on 0330 1239 123.
The technology that powers landline telephones in the UK will be phased out by Openreach from 2023 and will be completely switched off in 2027. With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline.
At the same time, Openreach are investing in new broadband systems and connections using the latest fibre optic technology, which doesn’t need an old copper-wire landline network.
Changes to phone line and broadband technology will affect all broadband providers, not just Plusnet.
With Full Fibre, you don’t need a phone line to set up your connection, so your broadband’s ready for the future. And you won’t need to pay for a landline phone service you don’t use.
If we need to install a new Full Fibre connection, you’ll need an engineer to visit your premises to get your service set up and activated. This usually takes 3-10 working days. We’ll take care of everything and always aim to get you set up as quickly as we can
Sometimes an Openreach engineer may need to run a few checks or survey your property to see if there’s any additional work required to get your connection set up.
We’ll let you know if they need to do any checks as part of your order. Once these are finished we’ll be in touch to confirm your installation date.
Yes. Full Fibre is a broadband only package, so it doesn’t include a working phone line.
This means services connected to your phone line such as personal alarms, healthcare alarms and emergency pendants will stop working.
If you have a telecare device or personal alarm connected to your phone line, just get in touch and we'll advise on other digital phone options which may be available to you. Call our team on 0330 1239 123.
Your best available speed at one straightforward price
Broadband only package
Best speed your home can get
Simple, reliable connection
All packages shown use part fibre technology
Fibre
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
No phone line included
Why are landlines being phased out?
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Fibre
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
No phone line included
Why are landlines being phased out?
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Fibre
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
No phone line included
Why are landlines being phased out?
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Phone line included
-
Hub Two router included
-
Plusnet SafeGuard included
-
Access to 24M Plusnet Protect powered by NortonTM
Fibre
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
No phone line included
Why are landlines being phased out?
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Your estimated speed
When you check broadband availability we'll estimate the speed you should expect to receive based on the postcode you've provided. The actual speed you'll get should fall within the range of speeds we believe your connection will support.
Full Fibre is rolling out across the UK
Sign up to our great value Fibre package and you can upgrade to Full Fibre as soon as it lands in your street. That’s a promise and a plus.
Fibre is a broadband only package. It uses part fibre technology, but it’s set up without a phone line service. Fibre optic cables run to your street cabinet, then copper cables are connected to your home.
With one straightforward package, you get the best available speeds at our best possible price. Giving you great speeds for a great price.
You don’t need an engineer to set up your connection. Your router plugs into your master socket.
This is Fibre broadband without a landline. Using new technology, there's no phone line needed to set up your connection. This means we'll disconnect your phone line service and:
- You'll lose your home phone number and your home phone service won't work.
- You won't be able to make or receive calls, including to emergency services.
- Personal alarms and any other services connected to your home phone will no longer work.
If you're reliant on a home phone line service, don't worry, just get in touch and we'll advise on other digital phone options which may be available to you. Call us on 0330 1239 123.
Fibre is a broadband only package. It uses a new connection, so it's set up without a phone line service.
It's a simple package that does what's needed to keep you connected. It gets even better. With one straightforward package, you get your best available speeds at one straightforward price.
Full Fibre is also broadband only, so doesn't need or provide a phone line service. This package uses the latest fibre technology which runs direct to your home.
Full Fibre is so new it's not available everywhere just yet. The good news is, when you sign up to a Fibre package you can easily upgrade to Full Fibre when it becomes available in your area.
As broadband technology is advancing at a great pace, all areas of the UK will be upgraded to new types of fibre connections. Openreach decide which regions get upgraded and when. Depending where in the country you live, you'll have different types of fibre broadband technologies and connections available to you.
As part of the latest updates, we now have our new Fibre package available in your area. This package doesn't need a phone line to set up your connection. What's best about Fibre is that you'll get your best available speed at one straightforward price.
The technology that powers landline telephones in the UK will be phased out by Openreach from 2023 and will be completely switched off in 2027. With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline.
At the same time, Openreach are investing in new broadband systems and connections using the latest fibre optic technology, which doesn’t need an old copper-wire landline network.
Changes to phone line and broadband technology will affect all broadband providers, not just Plusnet.
With our Fibre package, the good news is that you don’t need a phone line, so you’ll be set up for the future. And you’ll no longer have to pay for a landline phone service you don’t use.
Yes. Fibre is a broadband only package, so it doesn’t include a working phone line.
This means services connected to your phone line such as personal alarms, healthcare alarms and emergency pendants will stop working.
If you have a telecare device or personal alarm connected to your phone line, please contact our team and we’ll advise on other digital phone options which may be available to you. Call us on 0330 1239 123.
Full Fibre straight to the home
Woohoo! You can get our fastest ever Full Fibre packages. With Full Fibre you get a connection straight to your home, so you don’t need a phone line.
Monthly plan price increases £3 on 31 March each year.
All packages shown use full fibre technology
Full Fibre 74
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 145
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 300
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 500
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 900
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
25 x faster than Unlimited Fibre**
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 74
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 145
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 300
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 500
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Full Fibre 900
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
25 x faster than Unlimited Fibre**
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Your estimated speed
When you check availability we'll estimate the speed you should get. If you can provide a telephone number, the actual speed you'll get should fall within the range we believe your line will support.
Full fibre is sometimes called FTTP (fibre to the premises). Using next generation technology, full fibre connects straight to your home so you don’t need a phone line. The 'full' bit in full fibre means your connection uses 100% fibre optic cables direct to your door. So you get the UK’s most reliable broadband with ultrafast speeds up to 900Mb.
It’s so new it’s not available everywhere just yet, but the great news is you’re one of our lucky customers who can upgrade to full fibre right now!
We'll arrange an Openreach engineer to visit your home to set up your connection.
We'll need to install two Full Fibre boxes, one inside and the other outside your home. The small box we'll fit in your home is an Openreach box called an ONT (Optical Network Terminal). This box needs to be close to your router and they'll both need to be near a plug socket.
To connect the Full Fibre boxes and cables we'll need to drill through your wall from the outside of your property. Someone over the age of 18 will need to be at home on the day we activate your service.
It usually takes a couple of hours to get you set up and the engineer will finish up by testing your connection using one of your preferred devices. That's it. You'll be good to go and can start enjoying your game-changing, reliable, ultrafast Full Fibre.
Plusnet Full Fibre is a broadband only package. Using new technology, there’s no phone line needed to set up your connection. This means we’ll disconnect your phone line and:
- You’ll lose your home phone number and your home phone service won’t work.
- You won’t be able to make or receive calls, including to emergency services.
- Personal alarms and any other services connected to your home phone will no longer work.
Phone lines will be switched off in the future as part of the Openreach national network upgrades. If you’d like to chat about digital phone services which may be available to you, call us on 0330 1239 123.
The technology that powers landline telephones in the UK will be phased out by Openreach from 2023 and will be completely switched off in 2027. With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline.
At the same time, Openreach are investing in new broadband systems and connections using the latest fibre optic technology, which doesn’t need an old copper-wire landline network.
Changes to phone line and broadband technology will affect all broadband providers, not just Plusnet.
With Full Fibre, you don’t need a phone line to set up your connection, so your broadband’s ready for the future. And you won’t need to pay for a landline phone service you don’t use.
If we need to install a new Full Fibre connection, you’ll need an engineer to visit your premises to get your service set up and activated. This usually takes 3-10 working days. We’ll take care of everything and always aim to get you set up as quickly as we can
Sometimes an Openreach engineer may need to run a few checks or survey your property to see if there’s any additional work required to get your connection set up.
We’ll let you know if they need to do any checks as part of your order. Once these are finished we’ll be in touch to confirm your installation date.
Yes. Full Fibre is a broadband only package, so it doesn’t include a working phone line.
This means services connected to your phone line such as personal alarms, healthcare alarms and emergency pendants will stop working.
If you have a telecare device or personal alarm connected to your phone line, just get in touch and we'll advise on other digital phone options which may be available to you. Call our team on 0330 1239 123.
Your best available speed at one straightforward price
Broadband only package
Best speed your home can get
Simple, reliable connection
All packages shown use part fibre technology
Fibre
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
No phone line included
Why are landlines being phased out?
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Fibre
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
No phone line included
Why are landlines being phased out?
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Fibre
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
No phone line included
Why are landlines being phased out?
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Phone line included
-
Hub Two router included
-
Plusnet SafeGuard included
-
Access to 24M Plusnet Protect powered by NortonTM
Fibre
month contract
-
minimum guaranteed speed
-
average upload speed
estimated upload speed
Reward Card included
You're saving extra cash
Big discount applied
No phone line included
Why are landlines being phased out?
Includes evening, weekend, UK and mobile calls
Includes unlimited UK and mobile calls
Includes Anytime, international calls
-
£ activation fee, was £
-
Broadband only, no phone line required
-
Hub Two router included
-
Plusnet SafeGuard
-
Access to 24M Plusnet Protect powered by NortonTM
Your estimated speed
When you check broadband availability we'll estimate the speed you should expect to receive based on the postcode you've provided. The actual speed you'll get should fall within the range of speeds we believe your connection will support.
Full Fibre is rolling out across the UK
Sign up to our great value Fibre package and you can upgrade to Full Fibre as soon as it lands in your street. That’s a promise and a plus.
Fibre is a broadband only package. It uses part fibre technology, but it’s set up without a phone line service. Fibre optic cables run to your street cabinet, then copper cables are connected to your home.
With one straightforward package, you get the best available speeds at our best possible price. Giving you great speeds for a great price.
You don’t need an engineer to set up your connection. Your router plugs into your master socket.
This is Fibre broadband without a landline. Using new technology, there's no phone line needed to set up your connection. This means we'll disconnect your phone line service and:
- You'll lose your home phone number and your home phone service won't work.
- You won't be able to make or receive calls, including to emergency services.
- Personal alarms and any other services connected to your home phone will no longer work.
If you're reliant on a home phone line service, don't worry, just get in touch and we'll advise on other digital phone options which may be available to you. Call us on 0330 1239 123.
Fibre is a broadband only package. It uses a new connection, so it's set up without a phone line service.
It's a simple package that does what's needed to keep you connected. It gets even better. With one straightforward package, you get your best available speeds at one straightforward price.
Full Fibre is also broadband only, so doesn't need or provide a phone line service. This package uses the latest fibre technology which runs direct to your home.
Full Fibre is so new it's not available everywhere just yet. The good news is, when you sign up to a Fibre package you can easily upgrade to Full Fibre when it becomes available in your area.
As broadband technology is advancing at a great pace, all areas of the UK will be upgraded to new types of fibre connections. Openreach decide which regions get upgraded and when. Depending where in the country you live, you'll have different types of fibre broadband technologies and connections available to you.
As part of the latest updates, we now have our new Fibre package available in your area. This package doesn't need a phone line to set up your connection. What's best about Fibre is that you'll get your best available speed at one straightforward price.
The technology that powers landline telephones in the UK will be phased out by Openreach from 2023 and will be completely switched off in 2027. With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline.
At the same time, Openreach are investing in new broadband systems and connections using the latest fibre optic technology, which doesn’t need an old copper-wire landline network.
Changes to phone line and broadband technology will affect all broadband providers, not just Plusnet.
With our Fibre package, the good news is that you don’t need a phone line, so you’ll be set up for the future. And you’ll no longer have to pay for a landline phone service you don’t use.
Yes. Fibre is a broadband only package, so it doesn’t include a working phone line.
This means services connected to your phone line such as personal alarms, healthcare alarms and emergency pendants will stop working.
If you have a telecare device or personal alarm connected to your phone line, please contact our team and we’ll advise on other digital phone options which may be available to you. Call us on 0330 1239 123.