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    One-off payments

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    Amazon gift card
    Amazon gift card to say thanks for signing up
    cashback icon
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    Fantastic deals available for you

    packages available

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    packages available

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    packages available

    Aw sorry, the package you selected isn't available in your area.
    The good news is that we've got other great value deals for you to choose.

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    packages available

    Aw sorry, Full Fibre hasn't reached your area just yet.
    The good news is that you can get one of our other great value packages.

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    packages available

    Good news, it looks like you've already got fibre at your home.
    You can choose from our superfast fibre deals.

    Here’s what you can get at your home

    packages available

    Aw sorry, your selected package isn't available in your area.
    Good news is you're able to get our best packages, take a look.

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    packages available

    Fantastic deals available for you

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    Good news! You could switch to a much faster package.

    This result represents the fastest speed available at the address you provided: Change details

    Full Fibre straight to the home

    Woohoo! You can get our fastest ever Full Fibre packages. With Full Fibre you get a connection straight to your home, so you don’t need a phone line.

    Price rises each year on 31 March by Consumer Price Index rate of inflation + 3.9%

    Our cheapest deal

    Full Fibre 74

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Homeworking and video calling sorted

    Full Fibre 145

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    2x faster than FF145 for just £2 more

    Full Fibre 300

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Great for streaming and gaming

    Full Fibre 500

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Our fastest ever speeds for a fab price

    Full Fibre 900

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • 25 x faster than Unlimited Fibre**
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Your estimated speed

    When you check availability we'll estimate the speed you should get. If you can provide a telephone number, the actual speed you'll get should fall within the range we believe your line will support.

    No phone needed

    With broadband only you can say bye to line rental and hello to big savings and big speeds.

    Supercharged by our Hub Two router

    For reliable, incredible speeds and stronger WiFi connections.

    Full Fibre without a phone service FAQs

    The technology that powers landline telephones in the UK will be phased out by Openreach from 2023 and will be completely switched off in 2025. With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline.

    At the same time, Openreach are investing in new broadband systems and connections using the latest fibre optic technology, which doesn’t need an old copper-wire landline network.

    Changes to phone line and broadband technology will affect all broadband providers, not just Plusnet.

    With Full Fibre, you don’t need a phone line to set up your connection, so your broadband’s ready for the future. And you won’t need to pay for a landline phone service you don’t use.

    We'll arrange an Openreach engineer to visit your home to set up your connection.

    We'll need to install two Full Fibre boxes, one inside and the other outside your home. The small box we'll fit in your home is an Openreach box called an ONT (Optical Network Terminal). This box needs to be close to your router and they'll both need to be near a plug socket.

    To connect the Full Fibre boxes and cables we'll need to drill through your wall from the outside of your property. Someone over the age of 18 will need to be at home on the day we activate your service.

    It usually takes a couple of hours to get you set up and the engineer will finish up by testing your connection using one of your preferred devices. That's it. You'll be good to go and can start enjoying your game-changing, reliable, ultrafast Full Fibre.

    Plusnet Full Fibre is a broadband only package. Using new technology, there’s no phone line needed to set up your connection. This means we’ll disconnect your phone line and:

    • You’ll lose your home phone number and your home phone service won’t work.
    • You won’t be able to make or receive calls, including to emergency services.
    • Personal alarms and any other services connected to your home phone will no longer work.

    Phone lines will be switched off in the future as part of the Openreach national network upgrades. If you’d like to chat about digital phone services which may be available to you, call us on 0330 1239 123.

    All our Full Fibre packages are unlimited. This means you can use the internet as much as you like without any limits to how much data you download or upload each month.

    Full Fibre is sometimes called FTTP (Fibre To The Premises). Using next generation technology, Full Fibre connects straight to your home so you don't need a phone line. The 'full' bit in Full Fibre means that your connection uses 100% fibre optic cables direct to your door. There's no copper cables or sharing with your street. This game-changing connection is all yours, so you get the UK's most reliable broadband with ultrafast speeds up to 900Mb.

    It's so new it's not available everywhere just yet, but the great news is you're one of our lucky customers who can upgrade to Full Fibre right now!

    If we need to install a new Full Fibre connection, you’ll need an engineer to visit your premises to get your service set up and activated. This usually takes 3-10 working days. We’ll take care of everything and always aim to get you set up as quickly as we can

    Sometimes an Openreach engineer may need to run a few checks or survey your property to see if there’s any additional work required to get your connection set up.

    We’ll let you know if they need to do any checks as part of your order. Once these are finished we’ll be in touch to confirm your installation date.

    Yes. Full Fibre is a broadband only package, so it doesn’t include a working phone line.

    This means services connected to your phone line such as personal alarms, healthcare alarms and emergency pendants will stop working.

    If you have a telecare device or personal alarm connected to your phone line, just get in touch and we'll advise on other digital phone options which may be available to you. Call our team on 0330 1239 123.

    Your best available speed at one straightforward price

    Broadband only package

    Best speed your home can get

    Simple, reliable connection

    Price rises each year on 31 March by Consumer Price Index rate of inflation + 3.9%

    Offer ends
    00days 00hours 00min

    Fibre

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    No phone line included
    Why are landlines being phased out?

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Fibre

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    No phone line included
    Why are landlines being phased out?

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Your estimated speed

    When you check broadband availability we'll estimate the speed you should expect to receive based on the postcode you've provided. The actual speed you'll get should fall within the range of speeds we believe your connection will support.

    No phone line. No fuss

    Our Fibre package is phone line free. Simple and straightforward broadband. Simple as that.

    Fibre supercharged by our Hub Two router

    Our most reliable router provides stronger WiFi connections for a great performance in your home.

    Fibre without a phone line service FAQs

    The technology that powers landline telephones in the UK will be phased out by Openreach from 2023 and completely switched off in 2025. With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline.

    At the same time, Openreach are investing in new broadband systems and connections using the latest fibre optic technology, which doesn't need an old copper-wire landline network.

    Changes to phone line and broadband technology will affect all broadband providers, not just Plusnet.

    With our Fibre package, the good news is that you don't need a phone line, so you'll be set up for future. And you'll no longer have to pay for line rental or a phone service you don't use.

    This is Fibre broadband without a landline. Using new technology, there's no phone line needed to set up your connection. This means we'll disconnect your phone line service and:

    • You'll lose your home phone number and your home phone service won't work.
    • You won't be able to make or receive calls, including to emergency services.
    • Personal alarms and any other services connected to your home phone will no longer work.

    If you're reliant on a home phone line service, don't worry, just get in touch and we'll advise on other digital phone options which may be available to you. Call us on 0330 1239 123.

    Fibre is a broadband only package. It uses a new connection, so it's set up without a phone line service.

    It's a simple package that does what's needed to keep you connected. It gets even better. With one straightforward package, you get your best available speeds at one straightforward price.

    Full Fibre is also broadband only, so doesn't need or provide a phone line service. This package uses the latest fibre technology which runs direct to your home.

    Full Fibre is so new it's not available everywhere just yet. The good news is, when you sign up to a Fibre package you can easily upgrade to Full Fibre when it becomes available in your area.

    As broadband technology is advancing at a great pace, all areas of the UK will be upgraded to new types of fibre connections. Openreach decide which regions get upgraded and when. Depending where in the country you live, you'll have different types of fibre broadband technologies and connections available to you.

    As part of the latest updates, we now have our new Fibre package available in your area. This package doesn't need a phone line to set up your connection. What's best about Fibre is that you'll get your best available speed at one straightforward price.

    Fibre is a broadband only package. It uses a new and simple connection, so it’s set up without a phone line service.

    It gets even better. With one straightforward package, you get the best available speeds at our best possible price. Giving you great speeds for a great price.

    You don’t need an engineer to set up your connection. Your router plugs into your master socket. Our natty diagram shows how Fibre connects to your home.

    Yes. Fibre is a broadband only package, so it doesn’t include a working phone line.

    This means services connected to your phone line such as personal alarms, healthcare alarms and emergency pendants will stop working.

    If you have a telecare device or personal alarm connected to your phone line, please contact our team and we’ll advise on other digital phone options which may be available to you. Call us on 0330 1239 123.

    Broadband and phone packages

    With these packages a landline is how we get broadband from the street cabinet to your home. If you don’t have one, we can easily sort this as part of your order.

    Essential speeds

    Unlimited Broadband

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Fibre deal going fast

    Unlimited Fibre

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Hub Two router included
    • Plusnet SafeGuard included
    Best selling package

    Unlimited Fibre Extra

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Your estimated speed

    When you check availability we'll estimate the speed you should get. If you can provide a telephone number, the actual speed you'll get should fall within the range we believe your line will support.

    Your phone line is included

    We've also got great value call plans so you’ll get more from your phone and broadband.

    Fibre supercharged by our Hub Two router

    Our most reliable router gives stronger Wi-Fi connections.

    Essential speeds

    Unlimited Broadband

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Fibre deal going fast

    Unlimited Fibre

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Hub Two router included
    • Plusnet SafeGuard included
    Best selling package

    Unlimited Fibre Extra

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Your estimated speed

    When you check availability we'll estimate the speed you should get. If you can provide a telephone number, the actual speed you'll get should fall within the range we believe your line will support.

    Your phone line is included

    We've also got great value call plans so you’ll get more from your phone and broadband.

    Fibre supercharged by our Hub Two router

    Our most reliable router gives stronger Wi-Fi connections.

    Full Fibre straight to the home

    Woohoo! You can get our fastest ever Full Fibre packages. With Full Fibre you get a connection straight to your home, so you don’t need a phone line.

    Price rises each year on 31 March by Consumer Price Index rate of inflation + 3.9%

    Our cheapest deal

    Full Fibre 74

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Homeworking and video calling sorted

    Full Fibre 145

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    2x faster than FF145 for just £2 more

    Full Fibre 300

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Great for streaming and gaming

    Full Fibre 500

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Our fastest ever speeds for a fab price

    Full Fibre 900

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • 25 x faster than Unlimited Fibre**
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Your estimated speed

    When you check availability we'll estimate the speed you should get. If you can provide a telephone number, the actual speed you'll get should fall within the range we believe your line will support.

    No phone needed

    With broadband only you can say bye to line rental and hello to big savings and big speeds.

    Supercharged by our Hub Two router

    For reliable, incredible speeds and stronger WiFi connections.

    Full Fibre without a phone service FAQs

    The technology that powers landline telephones in the UK will be phased out by Openreach from 2023 and will be completely switched off in 2025. With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline.

    At the same time, Openreach are investing in new broadband systems and connections using the latest fibre optic technology, which doesn’t need an old copper-wire landline network.

    Changes to phone line and broadband technology will affect all broadband providers, not just Plusnet.

    With Full Fibre, you don’t need a phone line to set up your connection, so your broadband’s ready for the future. And you won’t need to pay for a landline phone service you don’t use.

    We'll arrange an Openreach engineer to visit your home to set up your connection.

    We'll need to install two Full Fibre boxes, one inside and the other outside your home. The small box we'll fit in your home is an Openreach box called an ONT (Optical Network Terminal). This box needs to be close to your router and they'll both need to be near a plug socket.

    To connect the Full Fibre boxes and cables we'll need to drill through your wall from the outside of your property. Someone over the age of 18 will need to be at home on the day we activate your service.

    It usually takes a couple of hours to get you set up and the engineer will finish up by testing your connection using one of your preferred devices. That's it. You'll be good to go and can start enjoying your game-changing, reliable, ultrafast Full Fibre.

    Plusnet Full Fibre is a broadband only package. Using new technology, there’s no phone line needed to set up your connection. This means we’ll disconnect your phone line and:

    • You’ll lose your home phone number and your home phone service won’t work.
    • You won’t be able to make or receive calls, including to emergency services.
    • Personal alarms and any other services connected to your home phone will no longer work.

    Phone lines will be switched off in the future as part of the Openreach national network upgrades. If you’d like to chat about digital phone services which may be available to you, call us on 0330 1239 123.

    All our Full Fibre packages are unlimited. This means you can use the internet as much as you like without any limits to how much data you download or upload each month.

    Full Fibre is sometimes called FTTP (Fibre To The Premises). Using next generation technology, Full Fibre connects straight to your home so you don't need a phone line. The 'full' bit in Full Fibre means that your connection uses 100% fibre optic cables direct to your door. There's no copper cables or sharing with your street. This game-changing connection is all yours, so you get the UK's most reliable broadband with ultrafast speeds up to 900Mb.

    It's so new it's not available everywhere just yet, but the great news is you're one of our lucky customers who can upgrade to Full Fibre right now!

    If we need to install a new Full Fibre connection, you’ll need an engineer to visit your premises to get your service set up and activated. This usually takes 3-10 working days. We’ll take care of everything and always aim to get you set up as quickly as we can

    Sometimes an Openreach engineer may need to run a few checks or survey your property to see if there’s any additional work required to get your connection set up.

    We’ll let you know if they need to do any checks as part of your order. Once these are finished we’ll be in touch to confirm your installation date.

    Yes. Full Fibre is a broadband only package, so it doesn’t include a working phone line.

    This means services connected to your phone line such as personal alarms, healthcare alarms and emergency pendants will stop working.

    If you have a telecare device or personal alarm connected to your phone line, just get in touch and we'll advise on other digital phone options which may be available to you. Call our team on 0330 1239 123.

    Your best available speed at one straightforward price

    Broadband only package

    Best speed your home can get

    Simple, reliable connection

    Price rises each year on 31 March by Consumer Price Index rate of inflation + 3.9%

    Offer ends
    00days 00hours 00min

    Fibre

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    No phone line included
    Why are landlines being phased out?

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Fibre

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    No phone line included
    Why are landlines being phased out?

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Broadband only, no phone line required
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Your estimated speed

    When you check broadband availability we'll estimate the speed you should expect to receive based on the postcode you've provided. The actual speed you'll get should fall within the range of speeds we believe your connection will support.

    No phone line. No fuss

    Our Fibre package is phone line free. Simple and straightforward broadband. Simple as that.

    Fibre supercharged by our Hub Two router

    Our most reliable router provides stronger WiFi connections for a great performance in your home.

    Fibre without a phone line service FAQs

    The technology that powers landline telephones in the UK will be phased out by Openreach from 2023 and completely switched off in 2025. With the increased use of mobile phone devices and internet video calling, traditional phone line usage is in decline.

    At the same time, Openreach are investing in new broadband systems and connections using the latest fibre optic technology, which doesn't need an old copper-wire landline network.

    Changes to phone line and broadband technology will affect all broadband providers, not just Plusnet.

    With our Fibre package, the good news is that you don't need a phone line, so you'll be set up for future. And you'll no longer have to pay for line rental or a phone service you don't use.

    This is Fibre broadband without a landline. Using new technology, there's no phone line needed to set up your connection. This means we'll disconnect your phone line service and:

    • You'll lose your home phone number and your home phone service won't work.
    • You won't be able to make or receive calls, including to emergency services.
    • Personal alarms and any other services connected to your home phone will no longer work.

    If you're reliant on a home phone line service, don't worry, just get in touch and we'll advise on other digital phone options which may be available to you. Call us on 0330 1239 123.

    Fibre is a broadband only package. It uses a new connection, so it's set up without a phone line service.

    It's a simple package that does what's needed to keep you connected. It gets even better. With one straightforward package, you get your best available speeds at one straightforward price.

    Full Fibre is also broadband only, so doesn't need or provide a phone line service. This package uses the latest fibre technology which runs direct to your home.

    Full Fibre is so new it's not available everywhere just yet. The good news is, when you sign up to a Fibre package you can easily upgrade to Full Fibre when it becomes available in your area.

    As broadband technology is advancing at a great pace, all areas of the UK will be upgraded to new types of fibre connections. Openreach decide which regions get upgraded and when. Depending where in the country you live, you'll have different types of fibre broadband technologies and connections available to you.

    As part of the latest updates, we now have our new Fibre package available in your area. This package doesn't need a phone line to set up your connection. What's best about Fibre is that you'll get your best available speed at one straightforward price.

    Fibre is a broadband only package. It uses a new and simple connection, so it’s set up without a phone line service.

    It gets even better. With one straightforward package, you get the best available speeds at our best possible price. Giving you great speeds for a great price.

    You don’t need an engineer to set up your connection. Your router plugs into your master socket. Our natty diagram shows how Fibre connects to your home.

    Yes. Fibre is a broadband only package, so it doesn’t include a working phone line.

    This means services connected to your phone line such as personal alarms, healthcare alarms and emergency pendants will stop working.

    If you have a telecare device or personal alarm connected to your phone line, please contact our team and we’ll advise on other digital phone options which may be available to you. Call us on 0330 1239 123.

    Broadband and phone packages

    With these packages a landline is how we get broadband from the street cabinet to your home. If you don’t have one, we can easily sort this as part of your order.

    Essential speeds

    Unlimited Broadband

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Fibre deal going fast

    Unlimited Fibre

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Hub Two router included
    • Plusnet SafeGuard included
    Best selling package

    Unlimited Fibre Extra

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Your estimated speed

    When you check availability we'll estimate the speed you should get. If you can provide a telephone number, the actual speed you'll get should fall within the range we believe your line will support.

    Your phone line is included

    We've also got great value call plans so you’ll get more from your phone and broadband.

    Fibre supercharged by our Hub Two router

    Our most reliable router gives stronger Wi-Fi connections.

    Essential speeds

    Unlimited Broadband

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included
    Fibre deal going fast

    Unlimited Fibre

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Hub Two router included
    • Plusnet SafeGuard included
    Best selling package

    Unlimited Fibre Extra

    Mb
    Mb
    average download speed estimated download speed a month

    increases 31 March

    month contract
    Plusnet Reward Card** Reward Card included
    Amazon gift card
    cashback icon

    Exclusive discount applied

    Saving you cash each month

    Includes evening, weekend, UK and mobile calls
    Includes unlimited UK and mobile calls
    Includes Anytime, international calls
    • minimum guaranteed speed
    • average upload speed estimated upload speed
    • £ activation fee, was £
    • Phone line included
    • Hub Two router included
    • Plusnet SafeGuard and Plusnet Protect powered by Norton included

    Your estimated speed

    When you check availability we'll estimate the speed you should get. If you can provide a telephone number, the actual speed you'll get should fall within the range we believe your line will support.

    Your phone line is included

    We've also got great value call plans so you’ll get more from your phone and broadband.

    Fibre supercharged by our Hub Two router

    Our most reliable router gives stronger Wi-Fi connections.

    Here’s the legal bit

    You can see our full residential terms and conditions here.

    The price for broadband, line rental, call plans and call charges will be increased each March from 2022 by the Consumer Price Index rate of inflation published by the Office for National Statistics in January of that year plus 3.9%. Other prices, content and terms may also change during your contract. See our CPI Plus 3.9% Guide.

    Line rental is included in all our broadband packages, apart from our Full Fibre and Fibre packages. The standard line rental price is £28.63 a month and the standard line rental price, or where applicable the discounted line rental price, is included in the package price.

    Unlimited Fibre Extra (18 and 24 month contracts)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for 18 or 24 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 19 or 25 (as appropriate) currently £58.69 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Unlimited Fibre (18 and 24 month contracts)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for 18 or 24 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 19 or 25 (as appropriate) currently £51.54 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Unlimited Broadband (18 and 24 month contracts)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for 18 or 24 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 19 or 25 (as appropriate) currently £44.35 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Fibre (12, 18 and 24 month contracts)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for 12, 18 or 24 months (as appropriate). Price from month 13, 19 or 25 (as appropriate) currently £32.37 per month. Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    12 month contracts are not available online, but they are available through our contact centre. Please call us on 0330 1239 123 and we will be happy to help.

    Full Fibre Broadband (12, 18 and 24 month contracts)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for 12, 18 or 24 months (as appropriate). Price from month 13,19 or 25 (as appropriate) currently: Full Fibre 74 - £37.03, Full Fibre 145 - £43.20, Full Fibre 300 - £49.38, Full Fibre 500 - £58.02, Full Fibre 900 - £67.89. Compatible line required. Otherwise an installation is required. We'll include a wireless router. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Openreach Survey: In some cases Openreach have to carry out a survey before they can connect a home to Full Fibre. To do this they may need access to your property. If they do we'll contact you to arrange a suitable time. If additional work is required, this may take longer than the initial set-up time provided and there could be additional costs. Our team of specialists will contact you to confirm what additional work is needed and how long this will take, usually within four weeks from the date your order was placed. If you don't want to proceed with your upgrade based on this, you will be able to cancel your order and no charges will be applied to your account.

    12 month contracts are not available online, but they are available through our contact centre. Please call us on 0330 1239 123 and we will be happy to help.

    Unlimited Broadband (no contract)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for a 30-day rolling contract. Line rental is included in the price (line only, no calls included). Price from month 13 currently £44.35 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router. You may terminate your services at any time without having to pay an early termination charge. Outside your 14 day cancellation period, you'll have to give at least 14 days' notice.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Existing customers

    Please see our price guide, log into your account in the Member Centre or call us on 0800 073 1120 to discuss your contract.

    Speeds

    Φ Broadband speed is described as 'average download speed of 10Mb', as it is based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, broadband line, home wiring, WiFi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    † Fibre broadband speed is described as 'average download speed of 66Mb' and 'average upload speed of 18Mb' on Unlimited Fibre Extra. 'Average download speed of 36Mb' and 'average upload speed of 9Mb' on Unlimited Fibre and 'average download speed of 50Mb' and 'average upload speed of 9Mb' on Fibre. It is based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, broadband line, home wiring, WiFi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    Ө Up to 6x faster: based on a comparison between the average Unlimited Fibre Extra download speeds with the average Unlimited Broadband speeds. The actual speed you'll get depends on your location, broadband line, home wiring, WiFi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    Broadband Extras

    Plusnet Safeguard

    Included with all of our broadband packages, Plusnet Safeguard filters inappropriate web content for your household. Further information can be found here.

    Plusnet Protect powered by Norton™

    Our security package protects you from online threats. Charges apply for Unlimited Fibre broadband customers. Further information can be found here.

    Software Support for Plusnet's Broadband Devices

    For further information on Product Security and Telecommunications Infrastructure (PSTI), software support and how to report software vulnerabilities please refer to Software Support and Reporting Security Issues.

    Evening & Weekend UK & Mobile calls:

    Evening & Weekend calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers made Monday-Friday 7pm to 7am and any time Saturday or Sunday (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) applies to calls to 0845 and 0870 numbers (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions).

    Mobile calls: Calls to UK mobiles and 070 personal numbering services made Monday-Friday 7pm to 7am and any time Saturday or Sunday. Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 1000 minutes a month applies (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions). Hang up and re-dial before 60 minutes and you won't be charged. Some 07 numbers do not constitute mobile numbers and may not be included as part of an inclusive mobile package.

    Unlimited UK & Mobile calls:

    Anytime calls: Calls of up to an hour to UK landlin