Broadband Phone (VoIP)
Search help pages
Customer Calls Stats
View our unique, up to the minute Customer Support Calls statistics.
Connection Settings
Get ALL the settings you need to make the most of your service.
To administer your account and see itemised bills, go to the Broadband Phone Control Panel
Before you begin
About Broadband Phone and how to get it
Find out what Broadband Phone is and how to get it.
Broadband Phone FAQ
A collection of frequently asked questions about Broadband Phone.
Setting Up
Getting Started with Broadband Phone
General settings and what you'll need to get connected to Broadband Phone.
Setup Guides
Step by step setup instructions to get you connect with SJPhone & X-Lite clients.
Troubleshooting
If you're having problems with your Broadband Phone service, try these troubleshooting tips.
Billing & Features
Billing and Account management
Here you can find out about how we calculate call costs, inclusive minutes and top-ups.
Using Voicemail
Find out how to use and manage Voicemail here.
Using the Broadband Phone Control Panel
A guide to using the Broadband Phone Control Panel.
