Live Updates

The following highlights the current status of all parts of our network, and is refreshed every 10 minutes.

Status Service Status Duration Maintenance Next update
0845 Dial 0 Days 0 Hrs 0 Mins  
"Connect" Dial 0 Days 0 Hrs 0 Mins  
Broadband 2 Days 18 Hrs 41 Mins 01/09/2014 @ 10:00
Internet Connectivity 0 Days 0 Hrs 0 Mins  
Email 158 Days 19 Hrs 3 Mins  
Web Space & FTP 5 Days 18 Hrs 59 Mins  
USENET 0 Days 0 Hrs 0 Mins  
Services 153 Days 16 Hrs 39 Mins  
Portal 12 Days 20 Hrs 46 Mins  
Other 0 Days 0 Hrs 0 Mins  
CGI Services 0 Days 0 Hrs 0 Mins  
Broadband Phone 180 Days 19 Hrs 0 Mins  
Home Phone 333 Days 14 Hrs 47 Mins  
Network Capacity (ADSL/20CN) 0 Days 0 Hrs 0 Mins  
Network Capacity (ADSL2+/21CN) 0 Days 0 Hrs 0 Mins  

Useful links

Announcements

Broadband Connectivity (82670) - UPDATE

30/08/2014 @ 09:29

This is an update to our previous posts about connectivity problems affecting a large number of customers.

The problems have now been resolved and we have seen almost all customer reconnect to the service although we are continuing to monitor this.

If you are struggling to connect to the Internet then please try logging into your router and hitting connect which will solve the problem.

A further update will be posted on Monday morning morning.

Please accept our apologies for any inconvenience.

Broadband Connectivity (82670) - UPDATE

29/08/2014 @ 17:26

This is an update to our previous posts about connectivity problems affecting a large number of customers.

Whilst we're seeing reports that some customers have been able to reconnect our network engineers are still continuing to investigate the issue.

If you are struggling to connect to the Internet then please try powering off your modem or router for an hour or so before powering it back up and attempting to re-establish a connection to the Internet.

A further update will be posted tomorrow morning.

Please accept our apologies for any inconvenience.


Kind regards,

Adam Walker
Customer Relations

Broadband Connectivity (82670) - UPDATE

29/08/2014 @ 15:42

This is an update to our previous posts about connectivity problems affecting a large number of customers.

Our network engineers are continuing to investigate.

A further update will be posted later today.

Please accept our apologies for any inconvenience.


Kind regards,

Adam Walker
Customer Relations

Broadband Connectivity (82670) - NEW

29/08/2014 @ 13:38

We've just experienced a significant drop in end user sessions across our broadband network.

This will have caused a large volume of customers to lose connectivity to the Internet.

Our network engineers are investigating and we'll provide another update later today.


Kind regards,

Adam Walker
Customer Relations

Broadband Connectivity problems - (82648) - RESOLVED

28/08/2014 @ 09:56

This is an update to yesterday's posts about the connectivity problems affecting some of our customers.

All customers have now managed to re-connect to their broadband service and no further issues are apparent.

If you are still struggling to connect to the Internet then please try powering off your modem or router for an hour or so before powering it back up and attempting to re-establish a connection to the Internet.

Please accept our apologies for any inconvenience.


Kind regards,

Adam Walker
Customer Relations

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