Service Status

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Maintenance Messages

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Planned Website Maintenance - Friday 16th February 0000 - 0200

13/02/2018 @ 14:25

When's this work happening?
16th February 0000 - 0200

What does it affect?
Access to our website.

How long will it take?
Approximately 2 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our website relies on.

Am I likely to notice the work?
Yes, access to our website will be unavailable for a period of time during the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,
Customer Support

Broadband Fault checker maintenance - 22:00 13th January to 04:00 114th January

13/01/2018 @ 16:51

When's this work happening?
22:00 13th January to 04:00 14th January

What does it affect?
Access to the broadband faults troubleshooter

How long will it take?
Approximately 6 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems used by our Broadband Fault Checker.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,
Customer Support

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