Service Status

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Maintenance Messages

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Broadband Fault checker maintenance 22nd July 22:00 23rd July 08:00

21/07/2017 @ 17:35

When's this work happening?
Tomorrow, from 10pm onwards.

What does it affect?
Broadband Fault Checker.

How long will it take?
Approximately 10 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems used by our Broadband Fault Checker.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,
Customer Support

Broadband Fault checker maintenance 22nd July 00:01 17:00

21/07/2017 @ 17:34

When's this work happening?
Tomorrow, from Midnight onwards.

What does it affect?
Broadband Fault Checker.

How long will it take?
Approximately 17 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems used by our Broadband Fault Checker.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,
Customer Support

Planned Website Maintenance - 19th-20th July 10:30pm-6:00am

19/07/2017 @ 15:39

When's this work happening?
Tonight, 19th July in to tomorrow morning.

What does it affect?
Access to our website.

How long will it take?
Approximately 7 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our website relies on.

Am I likely to notice the work?
Yes, access to our website will be unavailable for a period of time during the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,
Customer Support

Planned Website Maintenance - 18th June 00.00 06:00

15/07/2017 @ 16:41

When's this work happening?
Tuesday the 18th of July at 00:00 until 06:00.

What does it affect?
Access to our website.

How long will it take?
Approximately 6 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our website relies on.

Am I likely to notice the work?
Yes, access to our website will be unavailable for a period of time during the maintenance window

and holding pages will be in place.

Is there anything else I need to know?
No.


Kind regards,
Customer Support

Broadband Fault checker maintenance 15th July 22:00 16th July 04:00

15/07/2017 @ 16:37

When's this work happening?
From 22:00 on the 15th of July until 04:00 on the 16th of July.

What does it affect?
Broadband Fault Checker.

How long will it take?
Approximately 6 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems used by our Broadband Fault Checker.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,
Customer Support

Planned Website Maintenance - 28th June 22:30 - 29th June 06:00

27/06/2017 @ 13:55

When's this work happening?
Tomorrow night, 28th June to the 29th June.

What does it affect?
Access to our website.

How long will it take?
Approximately 7.5 hours.

What does the work involve?
Some updates to our website and the back-end systems this utilises.

Am I likely to notice the work?
Yes, access to our website will be unavailable for a period of time during the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,

Customer Support

Planned Website Maintenance - 22nd June 23:00 - 23rd June 05:00

21/06/2017 @ 15:26

When's this work happening?
Thursday the 22nd of June at 23:00 into Friday the 23rd of June at 05:00

What does it affect?
Access to our website.

How long will it take?
Approximately 6 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our website relies on.

Am I likely to notice the work?
Yes, access to our website will be unavailable for a period of time during the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,

Customer Support

Broadband Fault checker maintenance 10th June 22:00 - 11th June 06:00

09/06/2017 @ 13:31

When's this work happening?
Tomorrow from 10pm until 6am on the 11th of June

What does it affect?
Broadband Fault Checker.

How long will it take?
Approximately 8 hours.

What does the work involve?
Our suppliers are carrying out maintenance on the back-end systems used by our Broadband Fault Checker.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
No

Kind regards,
Customer Support

Planned Website Maintenance - 12th June 22.30 - 13th June 06:00

09/06/2017 @ 13:26

When's this work happening?
Monday the 12th of June at 22:30 into Tuesday the 13th of June at 06:00

What does it affect?
Access to our website.

How long will it take?
Approximately 8 hours.

What does the work involve?
Some essential maintenance is being carried out on the back-end systems our website relies on.

Am I likely to notice the work?
Yes, access to our website will be unavailable for a period of time during the maintenance window

and holding pages will be in place.

Is there anything else I need to know?
No.

Kind regards,

Customer Support

Broadband Fault checker maintenance 20th May 00:01 - 06:00

19/05/2017 @ 15:05

When's this work happening?
Tomorrow morning, the 20th May starting just after Midnight.

What does it affect?
Broadband Fault Checker.

How long will it take?
Approximately 6 hours, with some additional contingency.

What does the work involve?
Our suppliers are carrying out maintenance on the back-end systems used by our Broadband Fault Checker.

Am I likely to notice the work?
You won't be able to access our Broadband Fault Checker for the duration of the maintenance window and holding pages will be in place.

Is there anything else I need to know?
Although the work is anticipated to finish at 6am, this may continue through the day until 5pm.

Kind regards,
Customer Support

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