Terms and Conditions of ‘Free Moving Offer’

1. This offer applies only if you decide to move your service.
2. You will not have to pay a moving fee for transferring your service to PlusNet if you complete a 12-month minimum period. This will be measured from the date your move is successfully completed.
3. If you cancel your service before the end of the 12-month minimum period, a moving fee of £14.99 (inc. VAT) will apply, in addition to any other fees that may be payable.
4. We reserve the right to terminate the offer.
5. All of our standard Terms & Conditions apply, and take precedence over these terms where there may be a conflict.
6. This offer does not affect your statutory rights.
7. This offer does not apply to our Broadband PAYG Basic product.

Any changes to this offer will normally be announced through the Announcements section of the website.

Terms and Conditions of Broadband Premier for £9.99 offer (Offer ran between Thursday 8th September 2005 and Tuesday 11th October 2005)

1. This offer applies only if you move an existing Broadband Service to PlusNet and subscribe to Broadband Premier "Up to 2Mb".
2. The promotion is only available to customers subscribing with a valid debit card or credit card.
3. The promotion is a limited time offer and we reserve the right to terminate the offer at any point without prior notice.
4. We reserve the right to vary the Terms and Conditions of the offer. Any such changes will normally be announced through our Announcements section available from the Service Status page of our Portal website.
5. Customers subscribing to the migration promotion will pay the normal monthly subscription of £21.99 (Inc VAT) in the first 3 months following migration. A rebate of £36.00 (Inc. VAT) will be applied to their credit card or debit card during the fourth month. Customers accepting the rebate will pay cancellation charges on terminating the service within 5 years from joining PlusNet as described in 8 below.
6. No rebate will be payable if customers change their subscription or account type in any way within the first three months from the date their service is activated.
7. The customer is responsible for ensuring that a valid credit or debit card is registered with PlusNet to permit the payment of the rebate. If we are unable to process your rebate for more than 30 days then any rebate will be cancelled and customers will be reverted to a standard Broadband Premier contract.
8. The rebate is offered in conjunction with our “You Stay, We Pay” offer. For every year you stay with PlusNet we will guarantee that the cancellation cost decreases. What does this mean? If you cancel within the first year, then you will pay a total of £50.99. (made up of £14.99 migration costs and £36.00 the cost of the subscription rebate). In year two this reduces to £28.80, year three this reduces to £21.60, in year four this reduces to £14.40 and year five £7.20.
9. This offer is not open to resellers of any of PlusNet plc's services or accounts provided by those resellers.
10. This offer does not affect your statutory rights.

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