Getting started
I've just switched to Plusnet
What do you need help with?
How to change your browser homepage
Still seeing your old homepage when you start browsing the web? We'll show you how to change it to the Plusnet website (or any other website) here.
How to continue using your existing email address
If you want to keep using your old email address, you might find that you receive mail but you can't send anything. Find out how to fix that problem here.
Broadband Speed Guide
Learn about broadband speeds and find out how fast you can expect your line to go.
Need more help?
Check out our support pages for a huge range of easy to follow step by step guides for all aspects of your Plusnet broadband service.