Check out our new Help & Support site

Take a look at the new site, it's easy to use and looks great on all devices

Getting started

I need help setting up wireless

What do you need help with?

How to connect to a wireless network
These guides are aimed at customers using wireless routers supplied by Plusnet. You should be able to use them with other wireless routers as long as you know the Wireless Name (SSID) and password.

To get started, click on your operating system logo.

Windows 8 Windows 7 Mac OS X Windows Vista Windows XP
Windows 8 Wifi connection guide Windows 7 Wifi connection guide Mac OSX Wifi connection guide Windows Vista Wifi connection guide Windows XP Wifi connection guide

Wireless security tips
Find out how to make your wireless network as secure as it can be.

How to improve your wireless signal
Wireless problems? If your signal is poor, these tips will help you improve it.

Connecting games consoles
Step-by-step guides showing how to connect your Xbox 360 or PS3 to your wireless network.

Plusnet 2704n Wi-Fi settings guide
A detailed guide, explaining where to find the Technicolor 582n's wireless settings and they do.

Technicolor 582n Wi-Fi settings guide
A detailed guide, explaining where to find the Technicolor 582n's wireless settings and they do.

Thomson 585 wireless settings guide
A detailed guide, explaining how to find the Thomson 585's wireless settings and they do.


Need more help?
Check out our support pages for a huge range of easy to follow step by step guides for all aspects of your Plusnet broadband service.