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All prices excluding VAT

Monthly payment

  • a month for months, then
  • months contract
  • no annual contract

Monthly payment total

£xx

One-off payment

One-off payment total

£xx

Included with your package

Summary

Monthly payment

    One-off payments

    Plusnet Reward Card*
    Plusnet Reward Card* to say thanks for signing up
    Amazon gift card
    Amazon gift card to say thanks for signing up
    cashback icon
    Cashback to say thanks for signing up
    Today's payment
    Today's payment

    Save money when you refer another business

    Get another business to sign up to Plusnet to save money on your monthly bill.

    How to refer a business

    You can start referring businesses as soon as you've signed up. The more you refer, the more money you'll save.

    1. Sign up for Plusnet Business Broadband

    Take a look at our two great deals or, if you've already joined us, go straight to step two.

    2.  Share your Plusnet username

    It's simple to refer Plusnet, just share your username with the person you're referring.

    3. Tell the other business what to do next

    If they sign up online, they'll need to enter your username in the 'Did anyone refer you?' section of the sign-up journey. Or, if ordering by phone they can quote this to the advisor.

    Start sharing and referring today.

    How much can referrals save you?

    Every referral will save you money on your monthly bill. There's no limit to how many businesses you can refer, so we could even end up paying you. Discounts are applied before VAT.

    Business savings*

    50p

    Business Line Rental

    £1

    Business Line Rental and Call Plan

    £1.20

    Unlimited Business Broadband

    £1.50

    Unlimited Business Fibre

    Home savings*

    50p

    All Home Phone Products

    75p

    All Home Broadband and Fibre

    *Referral fees are inclusive of VAT

    Has someone referred you already?

    If you're here because someone has referred you, it's easy to get your order started.

    Simply enter their username under 'Did someone refer you' when signing up. You'll also need to add the name of their broadband provider as part of your registration. This is usually us, but sometimes one of our smaller brands, eg Force9 or Freeonline.

    Once you're with us, you can start referring businesses and saving money yourself.

    Start your order

    Exclusive business bonuses

    24/7 UK based support

    Our business specialists are available on the phone or online 24/7. We're here to help whenever you need it.

    Fixed price contracts

    Your broadband and line rental prices won't go up during your contract, meaning you could be secured for a whole 24 months.

    Free static IP

    Get an address that's unique to you, helping you manage email networks, CCTV and more.

    Here's the legal bit

    You can see our full business terms and conditions here. Unless otherwise stated, all prices exclude VAT at 20%.

    Line rental is included in all our broadband packages. Standard line rental prices are £12.50 a month on 12 month contracts and £10.50 a month on 24 month contracts (line only, no calls included). The standard line rental price, or where applicable the discounted line rental price, is included in the package price.

    Unlimited Business Fibre Broadband (12 and 24 month contracts)

    Fixed price contract

    For new Plusnet Business customers that sign up for 12 or 24 months (as appropriate). Line rental is included in the price (line only, no calls included). Price for 12 month contracts from month 13 currently £47.50 a month or for 24 month contracts from month 25 currently £43.50 a month (incl. line rental). Compatible line required otherwise a £50.00 installation charge may apply to 12 month contracts (excluding any external construction charges). We'll include a wireless router worth £99.99 including VAT (£4.99 P&P applies). If you choose to end your service within the minimum period, you will have to pay an early termination charge.

    If you live outside of a low cost area the price you will pay will be £6.00 a month more than the price(s) shown.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Unlimited Broadband (12 and 24 month contracts)

    Fixed price contract

    For new Plusnet Business customers that sign up for 12 or 24 months (as appropriate). Line rental is included in the price (line only, no calls included). Price for 12 month contracts from month 13 currently £27.50 a month or for 24 month contracts from month 25 currently £23.50 a month (incl. line rental). Compatible line required otherwise a £50.00 installation charge may apply (excluding any external construction charges). We'll include a wireless router worth £40.00 inc VAT (£4.99 P&P applies).  If you choose to end your service within the minimum period, you will have to pay an early termination charge.

    If you live outside of a low cost area the price you will pay will be £5.00 a month more than the price(s) shown.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Existing customers

    Please see our charges schedule, log into your account in the Member Centre or call us on 0800 023 2221 to discuss your contract.

    Fixed price contracts

    For our broadband and line rental contracts, the fixed price applies to the broadband and line rental monthly price only (excludes other services such as call plans, call charges and add-ons).

    If you choose to move premises during the minimum term of your fixed price contract, and you move from a low cost area to a non-low cost area, or a non-low cost area to a low cost area, you will be subject to the new price once your move is completed. Standard premises move terms also apply. For more details see our Moving Office FAQs.

    As part of our fixed price contracts, you will also receive an end of contract reminder and be offered an account review. For more details on fixed price contracts see our Fixed Price Contracts FAQs.

    Speeds

    Φ Broadband speed is described as 'up to' because your actual speeds will vary.  We'll give you the best download speed available on your line up to 18Mb.  Your actual speed will be dependent on your location, phone line, wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    † Fibre broadband speed is described as 'up to' because your actual speeds will vary.   We'll give you the best download speed available on your line up to 76Mb and upload speed up to 19Mb. Your actual speed will be dependent on your location, phone line, wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    Service Levels

    For details of the provisioning and in-life fault service levels provided with our broadband and fibre broadband service see Business Broadband and Fibre Broadband service levels.

    For details of the provisioning and in-life fault service levels provided with our line rental service see Business Phone service levels.

    Broadband Extras

    Plusnet SafeGuard

    Included with all of our broadband packages, Plusnet SafeGuard is an online tool which allows you to filter inappropriate web content for your business. More about Plusnet SafeGuard.

    Enhanced Care

    Provides a one hour response time with a 24 hour resolution for broadband faults. Terms apply, further information about Enhanced Care can be found here.  Subject to an additional monthly charge.  Please see our charges schedule for details.

    UK Anytime

    Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable).

    UK, Mobile and International 500

    Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable).

    500 minutes: Means 500 inclusive minutes for calls of up to an hour to UK mobiles, 070 personal numbering services, USA mobiles and landlines in our top 20 international destinations. Calls must be started and finished within these times to be inclusive (non-chargeable). For more information see our Business Call Tariff guide.

    UK, Mobile and International 1000

    Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable).

    1000 minutes: Means 1000 inclusive minutes for calls of up to an hour to UK mobiles, 070 personal numbering services, USA mobiles and landlines in our top 20 international destinations. Calls must be started and finished within these times to be inclusive (non-chargeable). For more information see our Business Call Tariff guide.

    Other call information

    Service calls outside of your inclusive minutes: The charge for calls to service numbers beginning 084, 087, 09 and 118 consists of a 7.98p per minute access charge from Plusnet, plus a service charge set by the company you called. For more information visit www.plus.net/business/ukcalling/.

    Calls to Plusnet Support and other Plusnet line rental customers are included in all line rental packages. Calls to other Plusnet phone customers are included for the first hour. Hang up and re-dial before 60 minutes and you won't be charged.

    For more information on our charges, see our charges schedule.

    For more information on call plans, see our Business Call Tariff guide.

    Phone Line Extras

    Voicemail

    1571 Voicemail: Included as standard, our answer phone-style feature takes messages when you can't get to the phone.

    Voicemail Extra: This advanced voicemail service lets you record your own greeting, store up to 30 messages and listen to them when you're not at home. Voicemail Extra costs £3 a month. More about Voicemail Extra.

    Caller Display

    See the number of the person who is calling you (you'll need a phone that supports this service). Subject to availability. More about Caller Display.

    Plusnet Call Protect

    Included in all line rental packages, this blocks nuisance calls on your landline and sends them straight into your junk voicemail. Subject to availability. More about Plusnet Call Protect.

    Call Divert

    Direct your incoming calls to any UK landline, mobile and even most overseas destinations. Costs £2.50 a month (plus the cost of the onward call if chargeable). More about Call Divert.

    Anonymous Call Reject

    Block calls from anyone who withholds their number. Costs £4.00 a month. More about Anonymous Call Reject.

    Our specialist, UK-based support is available 24/7 on 0800 028 0282

    Sales: 0800 023 2221

    9am - 5.30pm

    Monday - Friday