All UK Mobile network operators have committed to closing their 3G networks. Plusnet Mobile is powered by EE and will be saying goodbye to 3G in January 2024. This will allow EE to focus on providing faster and more reliable connections with 4G and 5G.
If I’ve got a 3G plan or 3G device how will the switch off affect me?
From January 2024 if you have a 3G plan or a 3G device, you’ll no longer be able to access our 3G network, so you won’t be able to access the Internet, use social media or messaging apps, such as WhatsApp, or make or receive video calls with family and friends. You will still be able to make and receive calls and texts on our 2G network.
If you have a 4G plan, you’ll still be able to use your mobile data to access the 4G Internet if you have a compatible 4G or 5G device. However, your Plusnet SIM doesn’t support 4G Calling so will revert to the 2G network when making calls and sending texts.
How can I get ready for the 3G switch off?
We want to make sure you are ready for the 3G Switch Off and get great value, flexible mobile plans. As Plusnet is part of the BT and EE family, we’ve joined forces with EE to create a range of exclusive SIM only deals featuring 4G Calling. Unlock your EE SIM only deals or call us on 0800 079 1133.
What is 4G Calling?
With 4G Calling, when you make or receive a call with a compatible device, your phone will stay on 4G. This means you can continue using data at faster speeds during a call and your Internet connection will not slow down.
If you’re reliant on 3G, and worried about your connection, get in touch.
We’ll help you every step of the way with your 4G and 5G SIM only options and your switch to EE.