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    Our awards

    When you switch to Plusnet, you don’t just get great value broadband, phone and mobile – you also get a company backed up by loads of shiny awards. We’ve won awards for our products, awards for our prices, and most importantly, awards for the way we look after you.

    They look nice on our shelves, but more than that, they mean you can rest assured we’ve got your back.

    Awards we won in 2022

    We're chuffed to bits! We swept the board at the Expert Review Awards scooping Best Broadband, Best Value and Best Customer Service. We also won Most Reliable Broadband Provider at this year's Choose awards, plus a couple of runner-up awards for Best Overall and Best Value broadband.

    Expert Reviews, Best Broadband 2022, overall winner.
    Expert Reviews, Best Value 2022 winner.
    Expert Reviews, Best Customer Service 2022 winner.
    Choose Most Reliable Gold 2022
    Choose Best Value Silver 2022
    Choose Best Overall Silver 2022
    Uswitch Most Popular Broadband Provider Highly Commended - 2022

    Uswitch Awards 2022

    We’re a regular feature at the Uswitch Awards and this year we were Highly Commended for Most Popular Broadband Provider.

    Awards we won in 2021

    We won four big trophies at the 2021 awards including Broadband Provider of the Year and Best Provider for Customer Service for an incredible eight years in a row.

    Uswitch Broadband Provider of the Year Winner 2021
    Uswitch Best Provider for Customer Service Winner 2021
    Uswitch Best Value Broadband Provider Winner 2021
    Uswitch Most Popular Broadband Provider Winner 2021

    We have some of the most satisfied broadband customers

    A huge 81% of our customers were satisfied with their broadband service (Ofcom customer service report 2021).

    Awards from other years

    Expert Reviews Winner 2020 logos - Best Broadband 2020, Best Value Winner, Most Reliable Winner, Best Customer Service Highly Commended and Overall Winner

    Ecstatic with Expert Reviews

    It's good to win awards, and we're chuffed to bits with these latest additions as they're all voted for by you - our amazing customers. You're the experts and it's great to know you're so happy with us.

    Uswitch Best Provider Customer Service Winner 2020 logo trio

    Three of the best at Broadband Genie

    Broadband Genie awarded us top place for broadband, value and customer care, giving us three reasons to leave you feeling extra chuffed.

    Discover our broadband

    34

    Awards won in customer service since 1997

    What does this mean for you?

    While it's always nice to win a prize, the best thing about it is what it means for you. We've won 34 customer service awards since we started in 1997, which shows that our commitment to making you happy is still going strong. When you throw in the fact our products are picking up trophies too, you get one nice looking trophy cabinet and plenty of reasons to get to know us more.

    32

    Awards won in customer service
    since 1997

    What does this mean for you?

    While it’s always nice to win a prize, the best thing about it is what it means for you. We’ve won 32 customer service awards since we started in 1997, which shows that our commitment to making you happy is still going strong. When you throw in the fact our products are picking up trophies too, you get one nice looking trophy cabinet and plenty of reasons to get to know us more.

    Let’s introduce ourselves

    Find out all about us and why we do what we do.

    Discover Plusnet

    Switch to us today

    Fancy award-winning broadband in your home? Of course you do!

    See how to switch

    Any questions?

    Get in touch. We win customer service awards for a reason you know.

    Contact us

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