Change call plan
Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want.
How to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.
We’re delighted to enable British Sign Language users to contact us using a British Sign Language video interpreter, via the InterpretersLive! service, provided by Sign Solutions.
The InterpretersLive! service is available on-demand 7 days a week between 08:00 – 00:00 via the StarLeaf app.
The Plusnet customer support team are here to help:
You can also pre-book BSL Video Interpreters and other types of remote communication support for anytime and anywhere via any video platform.
To access the InterpretersLive! service you’ll need to download these two apps:
You can watch the video below or take a look at their user guide for more information on how to set up the service.
You are ready to use InterpretersLive! Get in touch with the Plusnet team.
Contact Sign Solutions for further help, FAQ’s or to provide feedback on the service.
Sign Solutions providers of InterpretersLive! Are certified ISO 27001 amd ISO 9001, all data is processed and held securely.
Was this article helpful?
Your feedback is really appreciated and helps us to improve our help and support.
Manage your billing, packages and account details.
We have a huge community of customers and tech experts who can help you.
Our support phone lines are open 7 days a week.