Cookies on the Plusnet website

We use cookies so that you get the best experience on our website. They’ll remember your settings, improve social media features and make sure you get personalised offers.

By clicking ‘I Accept’ you accept all cookies, or you can choose which ones you’re happy for us to use. You can change these at any time.

Adult content locks on Plusnet Mobile

Our adult content locks help keep you and your children safe online by blocking 18-rated content. By default, adult content is automatically restricted when your SIM card is activated.

In order to access adult content on your mobile, please contact our Customer Service team, who’ll be able to add this for you.

You can contact our Customer Service team, who’ll be able to request this for you.

It normally takes up to 2 – 4 hours for the services to be turned on however this can sometimes take a little longer. If this still isn’t working after 24 hours please contact our Customer Service team, who’ll be able to investigate this for you.