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  • a month for months, then
  • months contract
  • no annual contract

Monthly payment total

£xx

One-off payment

One-off payment total

£xx

Included with your package

Summary

Monthly payment

    One-off payments

    Plusnet Reward Card*
    Plusnet Reward Card* to say thanks for signing up
    Amazon gift card
    Amazon gift card to say thanks for signing up
    cashback icon
    Cashback to say thanks for signing up
    Today's payment
    Today's payment

    Unlimited Fibre deals

    Celebrate our 24th birthday with us. Get superfast fibre, get streaming, get saving, get award-winning customer service.
    Get more speeds, for more people and more devices, with a fast fibre deal you can always rely on.

    Broadband Provider of the Year Winner 2021

    We won four big trophies at this year's event including Best Provider Customer Service for an incredible eight years in a row.

    Broadband that keeps on giving

    As a caring provider from the heart of Yorkshire, this is a massive award. You've made our fast secure, reliable broadband packages outshine the other big boys.

    Eight extraordinary awards for going the extra mile

    Our Customer Support team are super helpful and do all they can to keep customers happy. That's why we've won Uswitch's Customer Service Award for eight years in a row.

    Providing great value packages for 24 years

    Providing great value, high quality broadband is at the heart of what we do for you, and great that you all feel the same about our money-saving deals.

    Unlimited Fibre that gives you more

    • Get the same deal online or over the phone
    • Account reviews and end of contract reminders to keep you on the best deal
    • Award winning customer service there for you 7 days a week
    • Wi-Fi router included for a great broadband performance
    • Online security and parental controls available with all our deals
    • Line rental included
      Find out why you need this  
    • Exclusive BT Sport deals after you've signed up

    Choose your broadband package

    Our best deals

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    Perfect for an online household all active on multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    Ideal for multitasking across multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    12 months

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    Perfect for an online household all active on multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    Ideal for multitasking across multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    18 months

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    Perfect for an online household all active on multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    Ideal for multitasking across multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Evening and Weekend UK and Mobile Calls

    Catch up between 7pm and 7am on weekdays and anytime on weekends.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    including evening, weekend, UK and mobile calls

    Perfect for an online household all active on multiple devices.

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No line rental

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    including evening, weekend, UK and mobile calls

    Ideal for multitasking across multiple devices.

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No line rental

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Unlimited UK and Mobile Calls

    Perfect for any time you fancy a conversation.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    including unlimited UK and mobile calls

    Perfect for an online household all active on multiple devices.

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No line rental

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    including unlimited UK and mobile calls

    Ideal for multitasking across multiple devices.

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No line rental

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Our best deals

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    Perfect for an online household all active on multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    Ideal for multitasking across multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    12 months

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    Perfect for an online household all active on multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    Ideal for multitasking across multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    18 months

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    Perfect for an online household all active on multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    Ideal for multitasking across multiple devices

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No annual contract

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Evening and Weekend UK and Mobile Calls

    Catch up between 7pm and 7am on weekdays and anytime on weekends.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    including evening, weekend, UK and mobile calls

    Perfect for an online household all active on multiple devices.

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No line rental

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    including evening, weekend, UK and mobile calls

    Ideal for multitasking across multiple devices.

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No line rental

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Unlimited UK and Mobile Calls

    Perfect for any time you fancy a conversation.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre Extra

    including unlimited UK and mobile calls

    Perfect for an online household all active on multiple devices.

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No line rental

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Offer ends
    00days 00hours 00mins

    Unlimited Fibre

    including unlimited UK and mobile calls

    Ideal for multitasking across multiple devices.

    average download speed

    average download speed
    estimated download speed

    average upload speed
    estimated upload speed
    Minimum Guaranteed Speed
    If your speed consistently falls below this, please contact us and we'll try to fix it. If we can't you may be entitled to leave your contract.

    from

    a month

    month contract
    No line rental

    activation fee
    Line rental included
    Plusnet Reward Card*

    £xx

    Plusnet Reward Card* to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Plusnet Reward Card.*
    Amazon gift card

    £xx

    Amazon gift card to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your Amazon gift card.
    cashback icon

    £xx

    Cashback to say thanks for signing up
    When your broadband is up and running we'll email you details of how to claim your cashback.

    Ready to get all the internet you could ask for?

    Switching is easy

    1. 1

      Choose your broadband

      Pick from our great range of packages and features.

    2. 2

      Create your account

      Sign up to receive exclusive perks and upgrades.

    3. 3

      Sit back and relax

      We'll get your switch started and let you know if we need anything else.

    1. 1

      Choose your broadband

      Pick from our great range of packages and features.

    2. 2

      Create your account

      Sign up to receive exclusive perks and upgrades.

    3. 3

      Sit back and relax

      We'll get your switch started and let you know if we need anything else.

    Here’s why you’ll love being with us

    Award-winning broadband

    We won Best Broadband Provider of the Year at the 2021 Uswitch Awards. That’ll do.

    See why you're in good hands

    UK-based customer service

    Talk to our team and see why they’ve won Uswitch Best Customer Service award for eight years in row.

    Get in touch

    Exclusive deals

    Our customers get our best offers meaning you'll save on more than just your broadband.

    Get mobile and BT Sport

    Share and save

    Recommend a friend and save money on your bill.

    Learn how

    Switching is simple

    Depending on your current provider, we can take care of all the hard work.

    Switch today

    Great mobile deals

    Low price, high data, SIM-only deals

    See what you could save

    Here’s the legal bit

    You can see our full residential terms and conditions here.

    ° The price for broadband, line rental, call plans and call charges will increase each year by the Consumer Price Index (CPI) rate of inflation plus 3.9%. The first rise will be in June 2021 (using the CPI rate published in April 2021) and the rise will then take place in each March from 2022 (using the CPI rate published each January). Other prices, content and terms may also change during your contract. See our CPI Plus 3.9% Guide for details.

    Line rental is included in all our broadband packages. The standard line rental price is £20.29 a month, except where you sign up to Unlimited Broadband on an 18 month contract, the standard line rental price is £19.99 a month for the first 18 months, then £20.29 a month (line only, no calls included). The standard line rental price, or where applicable the discounted line rental price, is included in the package price.

    Unlimited Fibre Extra (12 and 18 month contracts)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for 12 or 18 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 13 or 19 (as appropriate) currently £41.59 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router worth £99.99. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.

    If you live outside of a low cost area the price you will pay will be £7.61 a month more than the price(s) shown.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Unlimited Fibre (12 and 18 month contracts)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for 12 or 18 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 13 or 19 (as appropriate) currently £36.52 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router worth £99.99. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.

    If you live outside of a low cost area the price you will pay will be £7.61 a month more than the price(s) shown.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Unlimited Broadband (12 and 18 month contracts)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for 12 or 18 months (as appropriate). Line rental is included in the price (line only, no calls included). Price from month 13 or 19 (as appropriate) currently £31.44 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router worth £40.00. Outside of your 14 day cancellation period, if you choose to end your service within the minimum period, you will have to pay an early termination charge.

    If you live outside of a low cost area the price you will pay will be £7.61 a month more than the price(s) shown.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Unlimited Broadband (no contract)

    Prices and terms are subject to change during your contract.

    For new Plusnet customers that sign up for a 30-day rolling contract. Line rental is included in the price (line only, no calls included). Price from month 13 currently £32.97 a month (incl. line rental). Compatible line required otherwise a £49.99 installation charge may apply (excluding any external construction charges). We'll include a wireless router worth £40.00. You may terminate your services at any time without having to pay an early termination charge.  Outside your 14 day cancellation period, you'll have to give at least 14 days' notice.

    If you live outside of a low cost area the price you will pay will be £7.61 a month more than the price(s) shown.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Existing customers

    Please see our price guide, log into your account in the Member Centre or call us on 0800 073 1120 to discuss your contract.

    Speeds

    Φ Broadband speed is described as 'average download speed of 10Mb', as it is based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    † Fibre broadband speed is described as 'average download speed of 66Mb' and 'average upload speed of 18Mb' on Unlimited Fibre Extra and 'average download speed of 36Mb' and 'average upload speed of 9Mb' on Unlimited Fibre as it is based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    Ө Up to 6x faster: based on a comparison between the average Unlimited Fibre Extra download speeds with the average Unlimited Broadband speeds. The actual speed you'll get depends on your location, phone line, home wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    * Plusnet Reward Card

    Once your broadband and line rental are activated you will be issued claim information via email. Follow the instructions in this email to be issued with your Plusnet Reward Card. You must submit your claim within two months of the email being issued. The card must be activated within three months of it being issued.

    The Plusnet Reward Card is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the Financial Conduct Authority with Firm Reference Number 900023; pursuant to license from Mastercard International. Mastercard ® and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. Blackhawk Network (UK) Ltd's company registration number is 05802971 and its registered office is at Westside, London Road, Hemel Hempstead, HP3 9TD. See Plusnet Reward Card terms.

    £50 Plusnet Reward Card with Unlimited Broadband

    £50 Plusnet Reward Card offer ends 3 March 2021, and is available to new Plusnet customers ordering Unlimited Broadband on an 12 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    £60 Plusnet Reward Card with Unlimited Broadband

    £60 Plusnet Reward Card offer ends 3 March 2021, and is available to new Plusnet customers ordering Unlimited Broadband on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    £65 Plusnet Reward Card with Unlimited Fibre

    £65 Plusnet Reward Card offer ends 3 March 2021, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    £60 Plusnet Reward Card with Unlimited Fibre

    £60 Plusnet Reward Card offer ends 3 March 2021, and is available to new Plusnet customers ordering Unlimited Fibre on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    £60 Plusnet Reward Card with Unlimited Fibre Extra

    £60 Plusnet Reward Card offer ends 3 March 2021, and is available to new Plusnet customers ordering Unlimited Fibre Extra on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    £65 Plusnet Reward Card with Unlimited Fibre Extra

    £65 Plusnet Reward Card offer ends 3 March 2021, and is available to new Plusnet customers ordering Unlimited Fibre Extra on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    £75 Plusnet Reward Card with Unlimited Fibre Extra

    £75 Plusnet Reward Card offer ends 3 March 2021, and is available to new Plusnet customers ordering Unlimited Fibre Extra on an 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    Amazon.co.uk Gift Card

    Once your broadband and line rental are activated you will be issued claim information via email. Follow the instructions in this email to be issued with your Amazon.co.uk Gift Card. You must submit your claim within two months of the email being issued. The card must be activated within three months of it being issued.

    Amazon.co.uk is not a sponsor of Plusnet, line rental vouchers promotion or otherwise affiliated with Plusnet. The logos and other identifying marks attached are trademarks of and owned by each represented company and/or its affiliates. Please visit the Amazon.co.uk website for additional terms and conditions.

    Amazon.co.uk Gift Cards may be redeemed on the Amazon.co.uk website towards the purchase of eligible products available on Amazon.co.uk. Gift Cards cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a gift card is lost, stolen, destroyed or used without permission. See Amazon's website for complete terms and conditions. Gift Cards are issued by Amazon EU S. à r.l. All Amazon ®, and © are IP of Amazon.com, Inc. or its affiliates.

    Cashback Cheque

    Once your broadband and line rental are activated you will be issued claim information via email. Follow the instructions in this email to be issued with your cashback cheque. You must submit your claim within two months of the email being issued.

    Please note that your cashback cheque may be automatically sent to you without having to claim for it as set out above.  If this applies, this will be confirmed to you in the order journey.

    £25 Plusnet Cashback Cheque with Unlimited Fibre Extra

    £25 Plusnet Cashback Cheque offer ends 15 January 2025, and is available to new Plusnet customers ordering Unlimited Fibre Extra on a 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    £25 Plusnet Cashback Cheque with Unlimited Fibre

    £25 Plusnet Cashback Cheque offer ends 15 January 2025, and is available to new Plusnet customers ordering Unlimited Fibre on a 18 month contract online at www.plus.net or by calling Plusnet. Subject to availability.

    Broadband Extras

    Plusnet Safeguard

    Included with all of our broadband packages, Plusnet Safeguard filters inappropriate web content for your household. Further information can be found here.

    Plusnet Protect powered by McAfee

    Our security package protects you from online threats. Charges apply for Unlimited Fibre broadband customers. Further information can be found here.

    Evening & Weekend UK & Mobile calls:

    Evening & Weekend calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers made Monday-Friday 7pm to 7am and any time Saturday or Sunday (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) applies to calls to 0845 and 0870 numbers (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions).

    Mobile calls: Calls to UK mobiles and 070 personal numbering services made Monday-Friday 7pm to 7am and any time Saturday or Sunday. Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 1000 minutes a month applies (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions). Hang up and re-dial before 60 minutes and you won't be charged. Some 07 numbers do not constitute mobile numbers and may not be included as part of an inclusive mobile package.

    Unlimited UK & Mobile calls:

    Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) applies to calls to 0845 and 0870 numbers (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions).

    Mobile calls: Calls to UK mobiles and 070 personal numbering services made at any time. Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 2000 minutes a month applies (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions). Hang up and re-dial before 60 minutes and you won't be charged. Some 07 numbers do not constitute mobile numbers and may not be included as part of an inclusive mobile package.

    Anytime International 300:

    Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable). A fair usage limit of 150 calls or 1000 minutes a month (whichever is reached first) applies to calls to 0845 and 0870 numbers (if you exceed this limit, we have the right to charge you for further calls made, suspend and/or terminate your service in accordance with our terms and conditions).

    25% discount to top 35 international destinations: (Anytime International 300) Get a 25% discount on chargeable calls to all countries listed in our top 35 international destinations. For more information see our tariffs guide.

    300 Anytime minutes: (Anytime International 300) Means 300 inclusive minutes to USA mobiles, Canada mobiles and all landlines listed in our top 35 international destinations. Hang up and re-dial before 60 minutes and you won't be charged.

    Other call information:

    Mobile minutes: Are available to Line Only and the Anytime International 300 call plan and adds 100 inclusive minutes to UK mobile numbers and 070 personal numbering services at any time. Hang up and re-dial before 60 minutes and you won't be charged. Some 07 numbers do not constitute mobile numbers and may not be included as part of an inclusive mobile package.

    Service calls outside of your inclusive minutes: The charge for calls to service numbers beginning 084, 087, 09 and 118 consists of a 9.58p per minute access charge from Plusnet, plus a service charge set by the company you called. For more information visit www.plus.net/ukcalling.

    Calls to Plusnet Support and other Plusnet line rental customers are included in all line rental packages. Calls to other Plusnet phone customers are included for the first hour. Hang up and re-dial before 60 minutes and you won't be charged.

    For more information on our landline tariffs, see our guide here.

    For more information on call rates for service numbers, see our guide here.

    Phone Line Extras

    Voicemail

    1571 Voicemail: Included as standard, our answer phone-style feature takes messages when you can't get to the phone.

    Voicemail Extra: This advanced voicemail service lets you record your own greeting, store up to 30 messages and listen to them when you're not at home. Voicemail Extra costs £3 a month. Further information about Voicemail Extra can be found here.

    Caller Display

    See the number of the person who is calling you (you'll need a phone that supports this service). Further information about Caller Display can be found here. Subject to availability.

    Plusnet Call Protect

    Included in all line rental packages, this blocks nuisance calls on your landline and sends them straight into your junk voicemail. Further information about Plusnet Call Protect can be found here. Subject to availability.

    In relation to BT Sport through YouView, please see the information about YouView in the section above.

    BT Sport from Plusnet on the Sky Digital Satellite Platform

    BT Sport is available to existing UK Plusnet residential broadband customers with a Sky satellite receiver box, a satellite dish installed and an active viewing card. No access to any online content is made available by BT via www.btsport.com or via the BT Sport App. Excludes Multiroom. BoxNation available in SD only. There is a minimum term of one month starting from your next billing date following sign up.

    † BT Sport HD requires a Sky HD satellite receiver box, HD cabling and an HD-ready television to view the HD channels.

    You don't need a Sky viewing card to order, but if you already have one you'll need to give us the viewing card number.

    BT Sport App from Plusnet

    BT Sport App from Plusnet is available to existing UK Plusnet residential broadband customers. There is a minimum one month term starting from your next billing date following sign-up. Monthly rolling contract.

    You can access BT Sport online or via the BT Sport App in the UK and in over 25 European destinations. Requires minimum 400Kbps line speed or good Wi-Fi/3G/4G signal and a compatible device. Maximum of two devices may be used simultaneously. Must be aged 17 or over. TV licence required. Terms apply.

    Our award-winning, UK based customer support is available 7 days a week

    0800 432 0200

    8am - 8pm Monday to Friday
    9am - 7pm Saturday
    9am - 6pm Sunday

    0800 432 0080

    8am - 8pm Monday to Friday
    9am - 7pm Saturday
    9am - 6pm Sunday