SMART CAP

SMART CAP

Use your phone in the UK and abroad without worrying about getting an unexpected bill…

ABOUT SMART CAP

Smart Cap takes all the worry out of your monthly bill by allowing you to set a monthly price cap, so you’ll never pay more than you expect to.

To get you started we assign your account with a pre agreed cap. That’s the amount you can spend during one month, but if you want to change it just give us a call.

The smart part is that if you reach this cap you can keep using any unused data, minutes or texts in your allowance without worrying.

If you are on a UK Only plan, as you can only use your mobile in the UK, the Smart Cap will only apply when you’re in the UK. For Roam Like at Home plans the Smart Cap will apply for when you’re in the UK, or travelling abroad.

HOW IT WORKS

  • The Smart Cap is the amount that you’re happy to spend above your monthly SIM only plan on chargeable services (i.e. calls to premium numbers or when you’re abroad). We’ll set this as £10.00 for all new Plusnet Mobile customers.
  • It’s real easy to change your Smart Cap. You can set it as low as £2.00 by calling Customer Services on 500 or 0800 079 1133 from another phone.
  • We’ll try and drop you an email and a text when you’ve used 80% and 100% of your bundle allowances and when you reach your Smart Cap, but we might not be able to do this if one call takes you from under 80% to 100% of your Smart Cap. You’ll always be in control.
  • When you hit your Smart Cap, all chargeable services will be suspended until your next bill, you’ll still be able to use your remaining inclusive minutes, text messages and data allowance.
  • If you want to carry on using chargeable services, you can make a payment to reduce your outstanding balance or increase the Smart Cap. Easy peasy!

30 DAYS

4G

FROM £5

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OF THE UK POPULATION

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