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One-off payment total

£xx

Included with your package

Summary

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    One-off payments

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    Why Plusnet?

    When you choose Plusnet for your business's broadband, you get much more than just a great price. Take a look at what makes us your perfect broadband partner.

    Already decided we're right for you? See our business broadband deals.

    Man working in a florist standing behind three potted plants -Plusnet Business

    You’ll be part of a reliable network

    We own, manage and regularly invest in one of the most advanced networks in the UK, offering a feature-rich, robust service that your business can depend on.

    We're committed to scaling our network in line with customer demand and back it up with high quality infrastructure and resilience. This makes sure that all our customers get the very best quality broadband experience.

    You’ll have a unique IP address

    A Static IP address lets you host your own emails, manage your own website and even stay on top of your own security. You can get one free of charge with us.

    Our network can also support a huge range of everyday business devices and systems.

    You'll get all these extra benefits

    From a free premise move on 24 month contracts and money off your bill when you refer someone else, through to great, fixed price deals, our business broadband comes with everything you'll need to sell, deal and grow online. Speak to one of our experts today to see what we can do for you.

    You’ll get 24/7 UK-based support

    Our support lines never turn off. If you have a problem at 3am, you can call us and talk about it. We know business happens around the clock, so we work around the clock to help keep it running.

    You can also check out our help and support guides, meaning you're never without expert guidance.

    You’ll be backed up by experts

    We've been working with businesses just like yours for over 20 years, meaning whenever you call us you’ll be speaking to a team who know just what to do.

    From small start-ups to huge organisations, we've worked with businesses of all shapes and sizes. If you have a question, we'll have an answer.

    You get Yorkshire care, everywhere

    Our two main sites are in Sheffield and Leeds, offering you the kind of customer service Yorkshire is famous for. But that service goes way beyond the county, covering businesses across the United Kingdom. From Thurso in the Scottish Highlands through to Penzance in Cornwall, we've got your business covered.

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    More reasons to switch

    More with 24

    Take a 24 month contract to get a free premise move worth £54.17 and a free line install worth £50.

    Fixed price contracts

    Your broadband and line rental prices won't go up during your contract, meaning you could be secured for a whole 24 months.

    End of contract review

    Making sure you're on the best deal. Always.

    Here’s what a Plusnet partnership looks like

    We're always here for you

    Call us any time of the day. We'll do our best to fix your problem there and then, or keep you fully updated if it takes a little longer.

    We're dedicated to your business

    You'll get to know our business team, and can even talk to the same person whenever you call if they're free. We're not just any support team - we're your support team.

    We're committed

    Whenever you have a problem, we won't stop until it's resolved. Whatever it takes, we'll do our best to get it done so you can get back to work.

    Switching is easy

    You can start your switch in just a few minutes. All it takes is choosing your broadband package and creating an account. We'll take care of everything else, letting you get back to taking care of your business. We’ll have you online in no time.

    Work with us

    Become one of our partners and you can sell Plusnet yourself. 

    Here's the legal bit

    You can see our full business terms and conditions here. Unless otherwise stated, all prices exclude VAT at 20%.

    Line rental is included in all our broadband packages. Standard line rental prices are £12.50 a month on 12 month contracts and £10.50 a month on 24 month contracts (line only, no calls included). The standard line rental price, or where applicable the discounted line rental price, is included in the package price.

    Unlimited Business Fibre Broadband (12 and 24 month contracts)

    Fixed price contract

    For new Plusnet Business customers that sign up for 12 or 24 months (as appropriate). Line rental is included in the price (line only, no calls included). Price for 12 month contracts from month 13 currently £47.50 a month or for 24 month contracts from month 25 currently £43.50 a month (incl. line rental). Compatible line required otherwise a £50.00 installation charge may apply to 12 month contracts (excluding any external construction charges). We'll include a wireless router worth £99.99 including VAT (£4.99 P&P applies). If you choose to end your service within the minimum period, you will have to pay an early termination charge.

    If you live outside of a low cost area the price you will pay will be £6.00 a month more than the price(s) shown.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Unlimited Broadband (12 and 24 month contracts)

    Fixed price contract

    For new Plusnet Business customers that sign up for 12 or 24 months (as appropriate). Line rental is included in the price (line only, no calls included). Price for 12 month contracts from month 13 currently £27.50 a month or for 24 month contracts from month 25 currently £23.50 a month (incl. line rental). Compatible line required otherwise a £50.00 installation charge may apply (excluding any external construction charges). We'll include a wireless router worth £40.00 inc VAT (£4.99 P&P applies).  If you choose to end your service within the minimum period, you will have to pay an early termination charge.

    If you live outside of a low cost area the price you will pay will be £5.00 a month more than the price(s) shown.

    The date your broadband and line rental activates, or where your services do not activate at the same time, the service that activates first, will be used as your monthly billing date. If your broadband or line rental service are not activated at the same time, for the service that is activated at a later date, charges will be pro rated for the first month and any applicable discounts for that service will apply once the service starts.

    Subject to availability and cannot be used in conjunction with any other offer. No cash alternative. Exclusions and terms apply.

    Existing customers

    Please see our charges schedule, log into your account in the Member Centre or call us on 0800 023 2221 to discuss your contract.

    Fixed price contracts

    For our broadband and line rental contracts, the fixed price applies to the broadband and line rental monthly price only (excludes other services such as call plans, call charges and add-ons).

    If you choose to move premises during the minimum term of your fixed price contract, and you move from a low cost area to a non-low cost area, or a non-low cost area to a low cost area, you will be subject to the new price once your move is completed. Standard premises move terms also apply. For more details see our Moving Office FAQs.

    As part of our fixed price contracts, you will also receive an end of contract reminder and be offered an account review. For more details on fixed price contracts see our Fixed Price Contracts FAQs.

    Speeds

    Φ Broadband speed is described as 'up to' because your actual speeds will vary.  We'll give you the best download speed available on your line up to 18Mb.  Your actual speed will be dependent on your location, phone line, wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    † Fibre broadband speed is described as 'up to' because your actual speeds will vary.   We'll give you the best download speed available on your line up to 76Mb and upload speed up to 19Mb. Your actual speed will be dependent on your location, phone line, wiring, Wi-Fi connection and time of day. Find out why speeds vary. Check your speed and products available at your location via 'check availability' on our home page.

    Service Levels

    For details of the provisioning and in-life fault service levels provided with our broadband and fibre broadband service see Business Broadband and Fibre Broadband service levels.

    For details of the provisioning and in-life fault service levels provided with our line rental service see Business Phone service levels.

    Broadband Extras

    Plusnet SafeGuard

    Included with all of our broadband packages, Plusnet SafeGuard is an online tool which allows you to filter inappropriate web content for your business. More about Plusnet SafeGuard.

    Enhanced Care

    Provides a one hour response time with a 24 hour resolution for broadband faults. Terms apply, further information about Enhanced Care can be found here.  Subject to an additional monthly charge.  Please see our charges schedule for details.

    UK Anytime

    Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable).

    UK, Mobile and International 500

    Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable).

    500 minutes: Means 500 inclusive minutes for calls of up to an hour to UK mobiles, 070 personal numbering services, USA mobiles and landlines in our top 20 international destinations. Calls must be started and finished within these times to be inclusive (non-chargeable). For more information see our Business Call Tariff guide.

    UK, Mobile and International 1000

    Anytime calls: Calls of up to an hour to UK landlines beginning with 01, 02, 03, 0845 and 0870 numbers at any time (except calls to indirect access numbers (which include calling cards) and dial-up internet access). Calls must be started and finished within these times to be inclusive (non-chargeable).

    1000 minutes: Means 1000 inclusive minutes for calls of up to an hour to UK mobiles, 070 personal numbering services, USA mobiles and landlines in our top 20 international destinations. Calls must be started and finished within these times to be inclusive (non-chargeable). For more information see our Business Call Tariff guide.

    Other call information

    Service calls outside of your inclusive minutes: The charge for calls to service numbers beginning 084, 087, 09 and 118 consists of a 7.98p per minute access charge from Plusnet, plus a service charge set by the company you called. For more information visit www.plus.net/business/ukcalling/.

    Calls to Plusnet Support and other Plusnet line rental customers are included in all line rental packages. Calls to other Plusnet phone customers are included for the first hour. Hang up and re-dial before 60 minutes and you won't be charged.

    For more information on our charges, see our charges schedule.

    For more information on call plans, see our Business Call Tariff guide.

    Phone Line Extras

    Voicemail

    1571 Voicemail: Included as standard, our answer phone-style feature takes messages when you can't get to the phone.

    Voicemail Extra: This advanced voicemail service lets you record your own greeting, store up to 30 messages and listen to them when you're not at home. Voicemail Extra costs £3 a month. More about Voicemail Extra.

    Caller Display

    See the number of the person who is calling you (you'll need a phone that supports this service). Subject to availability. More about Caller Display.

    Plusnet Call Protect

    Included in all line rental packages, this blocks nuisance calls on your landline and sends them straight into your junk voicemail. Subject to availability. More about Plusnet Call Protect.

    Call Divert

    Direct your incoming calls to any UK landline, mobile and even most overseas destinations. Costs £2.50 a month (plus the cost of the onward call if chargeable). More about Call Divert.

    Anonymous Call Reject

    Block calls from anyone who withholds their number. Costs £4.00 a month. More about Anonymous Call Reject.

    Our specialist, UK-based support is available 24/7 on 0800 028 0282

    Sales: 0800 023 2221

    9am - 5.30pm

    Monday - Friday