Thomson 585 - how to check or change advanced settings

  1. Open your web browser (This could be Internet Explorer, Safari or Firefox, depending on your system).

  2. Ignore the website (or error message) that appears and enter the IP address of your router. This will be unless you've changed it.

    Enter IP address in the address bar

    If you're asked to log in, enter the Router Username and Password (I don't know what these are).

    I don't know what the Router Username and password are

    You'll need to give a username and password before you can get to the settings for your router. You'll find them on the setup sticker included with your router.

    Still not sure or can't find the setup sticker? Please see the table below:

    When did you receive your Thomson router? Router Username Router Password
    27th Nov - 3rd Dec 2008 Administrator Serial Number
    3rd Dec 2008 - 23rd Nov 2009 Administrator No Password
    24th Nov 2009 onwards admin Serial Number
    • All details are Case Sensitive (note the capital A when the username is Administrator)

    • The Serial Number is printed on the bottom of your router:

      The Serial Number is printed on the bottom of your router, if there's a part in brackets, ignore it.

      If there's a number in brackets, ignore it. In the above example, the router password would be CP0752SFB4J

  3. You'll see your router homepage. Click Toolbox on the left menu.

    The Toolbox icon
  4. On the right side of the screen you'll see the 6 available features. Click the links below to find out more:

    Remote Assistance

    This allows you to check and change your router settings from anywhere on the Internet.

    The remote assistance options

    There are two modes to choose from:

    • Permanent Mode - Remote Assistance will be switched off on the next reboot
    • Temporary Mode - Remove Assistance will be switched off if it's not used for 20 minutes or after a reboot.

    To use remote access, you'd need to browse to the URL (note this change at times if you have a dynamic IP) and enter the Username and Password shown on this page.

    To switch the service on click Enable Remote Assistance.


    Your router includes a basic firewall. By default the security level is set to Standard mode. This will block incoming connections unless they are defined in Games and Application sharing. All outbound traffic is allowed.

    You can change the security level, switch the firewall off or create your own custom security profiles by clicking Configure.

    The Firewall options

    Dynamic DNS

    Dynamic DNS lets you point a fixed domain at your broadband connection when your connection uses a dynamic IP (you would normally need a static IP to do this). You'll need to be signed up to a Dynamic DNS provider such as to use it.

    Once you've signed up for a Dynamic DNS service, click the Configure link.

    Click the configure link at the top right of the page.

    Your Dynamic DNS provider will supply the details you need to use here. Use the Enabled tick box to switch the service on and off as you need it.

    The Dynamic DNS service options

    Game & Application sharing

    This is where you can set up port-forwarding and control UPnP. Current port forwarding rules will be shown under Game or Application near the bottom of the page.

    Use the task list at the bottom to edit entries or add new ones.

    Game & Application

    To set up port forwarding for an application:

    1. Click Create a new game or application at the bottom of the page.

    2. Give your new rule a Name. You can use anything you like but it's generally a good idea to use a name that relates to the program the rule will apply to.

      Make sure Manual Entry of Port Maps is selected and click Next.

      Give your new rule a name and tick Manual Entry of Port Maps
    3. Enter the port and protocol information for your application here and click Add.

      If you need to add further rules you can do so now, otherwise click the Apply button further up the page.

      Enter the port and protocol information here.
    4. Now you'll be back at the Game & Application Sharing menu. The final step is to tell your router which of your connected devices the rule should apply to.

      Click Assign a game or application to a local network device.

    5. Find the new rule you created in the Game or Application drop down box.

      Use the Device box to choose the device this rule will apply to (This box contains a list of the computers that are visible on your network).

      Finally click Add to apply the rule.

      Find the rule you've created in the Game or Application dropdown and click Add.
    6. That's all you need to do, the port forward rule you've created will apply immediately.

    Intrusion Detection

    The Protected Intrusions table is a log which shows you how many times a number of known intrusion methods have been blocked.

    These figures will reset each time you restart your router.

    The Intrusion detection logs.

    User Management

    Each account shown here can log in to your router with their own username and password. By default there'll be one user, named either Administrator or admin (depending on when you got your router).

    Here you can change passwords, add or remove users and decide which account is the 'default user'.

    Click configure or choose an option from the task list to begin.

    The User Management interface.

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