MAC (Migration Access Code) Key
In the past, you'd need to ask your service provider for a MAC Key to allow you to transfer your broadband to another service provider. As of 20th June 2015 MAC Keys are no longer required to transfer services.
MAC OS X (Leopard, Lion etc)
Operating System designed by Apple for exclusive use on Apple hardware.
Manage My Mail
A tool used to manage the email addresses on your Plusnet email account.
A telephone socket installed at the point where the telephone line enters the property. Any other extensions will be wired into the master socket.
A measure of computer memory or storage, a Megabit is made up of 1024 kilobits.
A measure of computer memory or storage, a Megabyte is made up of 1024 kilobytes.
Area of the Plusnet website used to administer your account.
Formerly London based ISP, acquired by Plusnet in 2006.
ADSL signals share your telephone line with voice signals. A microfilter is used to separate the two and prevent one from interfering with the other. Each device attached to your line needs to connect via a microfilter, otherwise you may hear interference when making calls, or your Broadband will disconnect when the telephone is being used.
Microsoft Windows (XP, Vista etc)
The most common operating system available today, believed to be installed on up to 90% of the worlds computers.
Modem is an abbreviation for 'modulator-demodulator'; you need one of these to connect to the internet (Broadband or Dial-up). Most routers contain a built in ADSL modem.
Firefox is a freely available open source browser; versions exist for Windows, MAC OS X and Linux.
MX (Mail Exchange) record
Information held in the zone file for your domain, defines the server that looks after your email. Changing the MX records on your domain will point your mail to a different server on the Internet.
MySQL (My Structured Query Language)
An open-source database system that is available to Plusnet customers for use with their CGI web space.