Connecting to your Wi-Fi network with Windows 7

Windows 7 Wi-Fi FAQs

You'll find both of them either on a sticker on the bottom or back of your router or on a pull-out tab at the back. If you're connecting to the Internet using one of our routers, the SSID will look something like this: PlusnetWirelessABC123 or PLUSNET-Z258.

Your wireless password is made up of ten numbers and letters.

  1. In the bottom right hand side of your screen you'll find the wireless connection icon (five upright bars, with a little star if you're not already connected to another network). Click on that to see which networks you can connect to at the moment.
  2. Find your router's wireless name (SSID) in the list of networks and click Connect.
  3. Next type in your network security key (this is the password we mentioned earlier). Then click OK. Remember, your password is case sensitive so if you're having problems, double check what you're typing.
  4. You'll then be asked to choose a Location. A home network is a trusted network of all of the computers in your home, whilst a work network is all of those at your work. Public networks can be used by anyone, so aren't generally 'trusted networks'. Click the type of network you want to join.

You might be asked to set up a Homegroup. You only need to do this if you want to use the feature with any other Windows 7 computers using your router. If you don't want to set one up now, click Cancel. If you do, click Next and follow the steps.

And that's it. You're ready to start surfing the web. If you ever want to check your connection, the wireless icon will tell you all you need to know. The bars show you how strong your signal is and if you hover your mouse over it, it'll also tell you what network you're connected to.

Cookies on the Plusnet website

We use cookies from Plusnet and our partners so that you get the best experience on our website. They’ll remember your settings, improve social media features and make sure you get personalised offers.

By clicking ‘I Accept’ you accept all cookies, or you can choose which ones you’re happy for us to use. You can change these at any time.

Change your cookie settings

Cookies are small text files that are saved on your computer when you visit some websites. To find out more about the cookies we use, view our cookie policy.

We use them to make our website easier to use. You can remove any cookies already saved on your computer, but this might mean some features won't work as well.

Here's the types of cookies we save. You also can change your settings below:

Essential (They're always needed)

These types of cookies:

  • Help the website display and work correctly
  • Remember what’s in your shopping basket
  • Allow login on the site


These types of cookies:

  • Enable live chat support
  • Remember decisions you made on the site so you don't need to make them again
  • Make your experience on the site more efficient


These types of cookies:

  • Allow you to share on social media
  • Let you comment on blogs
  • To tailor the advertising you see when you visit other websites

Cookies settings successfully updated

You can change these settings at any time on our Cookie policy page. These settings apply to new cookies. If you'd like to remove existing cookies, this can be done in your browser settings.