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    Connecting to the Internet on a Playstation

    Here's all you need to know to connect your Playstation 4 or Playstation 5 to your new router.

    This guide will show you how to connect a Playstation to the Internet using a router supplied by Plusnet. You should be able to use it with other routers as long as you know the Wireless Name (SSID) and password of the network you're connecting to.

    Connecting your Playstation using an ethernet cable will give you a more reliable connection.If this isn’t an option, Wi-Fi will still get you a solid Internet connection.

    Playstation 5 Connection FAQs

    Wired Connection

    1. Ethernet cables have yellow ends
    1. Plug one end of an ethernet cable into one of the ports on the back of your router and the other end into the ethernet cable into the port on the back of your Playstation labelled ‘LAN’
    2. On your Playstations home screen select ‘Settings’ at the top of the screen
    3. Scroll down and select ‘Network’
    4. Select ‘Settings'
    5. If ‘Connect to the internet’ is off, toggle this on
    6. Select ‘Set Up Internet Connection’
    7. Scroll to the ‘Networks found’ section and select ‘Set Up Wired LAN’
    8. Enter a name for your connection, and select ‘Connect'
    9. Your Playstation will check your network, then take you back to the previous screen
    10. ‘Connected’ will now show next to your networks name in the ‘Registered networks’ list
    11. You’re all connected and ready to start gaming

    Wireless Connection

    You'll find the Wireless name (SSID) and password on a sticker on the bottom or back of your router or on a pull-out tab at the back. If you're connecting to the Internet using one of our routers, the SSID will look something like this: PLUSNET-1A2B3C or PlusnetWireless1A2B3C.

    Your wireless password (wireless key or WPA PSK) is made up of a series of numbers and upper and lower case letters.

    1. On your Playstations home screen select ‘Settings’ at the top of the screen
    2. Scroll down and select ‘Network’
    3. Select ‘Settings’
    4. If ‘Connect to the internet’ is off, toggle this on
    5. Select ‘Set Up Internet Connection’
    6. In the ‘Networks found’ section a list of access points will be shown, select your router's Wireless name (it'll start with Plusnet).
    7.  You'll be asked for the password. This is the Wireless key (or WPA-PSK key) shown on the bottom of your router. Enter this, then select ‘OK’

    Having problems with this step?

    • Your wireless key is case sensitive, watch out for upper and lower case letters
    • Watch out for 0, that's a number zero rather than a letter O
    • To see what you’re typing untick ‘Hide Password’ above the keyboard
    1. Your Playstation will check your network and update your Internet settings
    2. You’re all connected and ready to start gaming

    Playstation 4 Connection FAQs

    Wired Connection

    1. Ethernet cables have yellow ends
    1. Plug one end of an ethernet cable into one of the ports on the back of your router and the other end into the ethernet cable into the port on the back of your Playstation labelled ‘LAN’
    2. On your Playstations home screen scroll along and select ‘Settings’
    3. Scroll down and select ‘Network’
    4. Select ‘Set Up Internet Connection’
    5. Select ‘Use a LAN cable’
    6. Select ‘Easy’
    7. Your Playstation will check your network and update your Internet settings
    8. Click ‘Test Internet Connection’ to see information about your network including your connection speed
    9. Select ‘Back’
    10. You’re all connected and ready to start gaming

    Wireless Connection

    You'll find the Wireless name (SSID) and password on a sticker on the bottom or back of your router or on a pull-out tab at the back. If you're connecting to the Internet using one of our routers, the SSID will look something like this: PLUSNET-1A2B3C or PlusnetWireless1A2B3C.

    Your wireless password (wireless key or WPA PSK) is made up of a series of numbers and upper and lower case letters.

    1. On your Playstations home screen select ‘Settings’
    2. Scroll down and select ‘Network’
    3. Select ‘Set Up Internet Connection’
    4. Select ‘Use Wi-Fi’
    5. Select ‘Easy'
    6. A list of access points will be shown, select your router's Wireless name (it'll start with Plusnet)
    7. You'll be asked for the password. This is the Wireless key (or WPA-PSK key) shown on the bottom of your router. Enter this, then select ‘OK’

    Having problems with this step?

    • Your wireless key is case sensitive, watch out for upper and lower case letters
    • Watch out for 0, that's a number zero rather than a letter O
    • To see what you’re typing untick ‘Hide Password’ above the keyboard
    1. Your Playstation will check your network and update your Internet settings
    2. Click ‘Test Internet Connection’ to see information about your network including your connection speed
    3. Select ‘Back’
    4. You’re all connected and ready to start gaming

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