Voyager 2110 wireless router - setup guide
Check you've got everything you need
As well as your setup guide, you should have:
You don't need the CD or folded-up guide to get started. The user guide stored on the CD will help you use the Voyager 2110's advanced features.
Connect your microfilters
Plug a microfilter into each telephone socket you use in your property. If you had to unplug something you can plug it back into the Phone socket of the microfilter.
Phone sockets can be used by phones, alarm systems, fax machines and digital TV boxes, so make sure you don't miss anything out. Microfilters are essential for keeping your phone and Internet services from interfering with each other. Without microfilters you'll see poor speeds and connection drops.
- You can use a microfilter before or after an extension lead, but not both
- You can connect two devices to one microfilter if you use a phone adapter
- If you need more microfilters, you can get them from most electrical stores and supermarkets
- Don't plug a microfilter into the socket of another microfilter
Connect your router and plug it in
- Plug the grey telephone cable into the microfilter socket marked DSL.
- Plug the other end of the grey telephone cable into the DSL socket on the back of the router.
- Connect the power adapter and switch the router on with the power button at the back.
- The power light will initially be red and the DSL light will flash. Wait until they stop flashing and turn solid green before proceeding to the next section.
Connect your laptop, phone or other device to your router
Connect the ethernet cable to any of the four yellow Ethernet sockets on the back of your router.
Connect the other end of the Ethernet cable to the Ethernet socket on your computer or laptop.
To connect wirelessly, follow the instructions included with your computer, phone or other device to connect to your router via Wi-Fi. If you need help with this, please see our Wireless connection guides.
- The Wi-Fi Network (or SSID) you need to connect to starts with BTVOYAGER2110 and has letters or numbers at the end, e.g. BTVOYAGER2110-XXX.
- Your Wi-Fi password (or key) is case sensitive, so enter it exactly as shown.
You'll find the connection details printed on the bottom of your router.
Connect to the Internet
- Open up a web browser. Ignore any message that comes up saying "Cannot connect to server". In the address line of your browser type in voyager.home, then press Enter. If this doesn't take you to the router's web page, try typing in 192.168.1.1 instead.
- The router's Quick Start screen will appear in the browser window.
- Type in your Broadband username and your password.
- Click Connect. The router will now connect to your broadband service. When a connection has been made successfully, the Internet light on the front of the router will turn green.
If for any reason a connection is not made, double check that your broadband username and password have been typed in correctly.
What to do if you're having problems getting connected
If you're having problems after setting up, read our troubleshooting guide.
If the DSL light is flashing
Check your microfilters - there should be a microfilter on each telephone extension on which a telephone device is used. Make sure that you don't use two microfilters on the same extension.
If you are using a telephone extension cable, try connecting your router on the main telephone socket. Telephone extensions are a common cause of connection problems, we recommend wireless rather than a telephone extension cable.
If the Internet light is red
Try typing your broadband username and password in again.
- Find your Broadband Username under Connection Settings in the Member Centre
- The Password is the one that you use to log in to this website
The lights on your router can help you work out the cause of any problems. These tables show you what the lights mean.
|Off||Router not powered, check on/off button, power cable and power socket|
|Green||Router is powered up|
|Blinking Red||Router is updating firmware, do not switch off until flashing has stopped|
|Red||System test, restart the router if it does not turn green|
|Off||No DSL cable connected/ microfilter problem or phone line problem.|
|Blinking Red||Router is starting up, restart the router if the blinking doesn't stop after a few minutes|
|Green||Broadband service detected|
|Off||No connection to broadband service|
|Green||Router is connected to broadband service|
|Off||No Device connected|
|Blinking Green||Device is connected and transmitting data|
|Green||Device is connected, no data is being transmitted|
|Off||Wireless is switched off or faulty|
|Blinking Green||Wireless network is up and data is being transmitted|
|Green||Wireless network is up and ready|
The Voyager 2110 comes with a lot of advanced features. To access these you click on the Advanced... link on the menu.
You may need to provide an admin username and password to access this section. Both the username and password are set to admin by default.
It's a good idea to change your admin password. To do this click on Advanced..., then click on System, then on Admin Password.
Once your change has been made, make sure that you click Apply to save your changes.