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    Email setup - iPhone, iPod Touch and iPad

    Guide to setting up Mail on iOS devices.

    This article is not regularly maintained

    This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.

    If you've got a question about this article, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

    This article is not regularly maintained

    This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.

    If you've got a question about this article, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

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    The screenshots shown here were taken on an iPad. Although the screen layout will be slightly different on an iPhone or iPod Touch, the same steps apply for both.

    The screenshots shown here were taken on an iPad. Although the screen layout will be slightly different on an iPhone or iPod Touch, the same steps apply for both.

    In this guide we'll show you how to set up a new email account on Mail for the iPhone, iPod Touch and iPad

    You can use these instructions to set up email for your Plusnet email address or email for a domain hosted on your account.

    1. From your home screen press Settings.

    1. From the setting menu, choose Mail, Contacts, Calendars followed by Add Account...

    1. From the Add Account... menu choose Other.

    1. Fill in your Full Name, Email Address, Password and Description and press Next.

      If you need help with these, there's more detail underneath the screenshot.

    • Full name: Enter your name (or the name you'd like people to see when you send them email)
    • Email Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password: Enter the password for your email address (I don't know what this is)
    • Description: Enter a useful description of the email address you're setting up (e.g. Mum's email). You can put whatever you want here

    Press Next to continue.

    1. More settings will appear. Some will already be filled in.

      Enter the Incoming and Outgoing Mail Server details and press Next. If you need help with these, there's more detail underneath the screenshot.

    Incoming Mail Server settings

    • Host Name: For IMAP this is imap.plus.net - for POP, this is mail.plus.net
    • User Name & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

    Outgoing Mail Server settings

    • Host Name: relay.plus.net
    • User Name & Password: These are optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.
      Enter the username and password for the email address you're setting up (I don't know what these are)

    When you're finished, press Next.

    1. If the box shown below appears, press Yes (you may need to do this twice).

    1. After a minute or two, your email address will be set up and ready to use.

      If you chose IMAP when setting up you'll be able to choose whether you want to use Notes (if you chose POP you'll be taken back to the settings screen from step 2). Press Save when you're done.

    1. That's all you need to do. To start checking your email, go back to your home screen and press Mail.

    The screenshots shown here were taken on an iPad. Although the screen layout will be slightly different on an iPhone or iPod Touch, the same steps apply for both.

    The screenshots shown here were taken on an iPad. Although the screen layout will be slightly different on an iPhone or iPod Touch, the same steps apply for both.

    In this guide we'll show you how to set up a new email account on Mail for the iPhone, iPod Touch and iPad

    You can use these instructions to set up email for your Force9 email address or email for a domain hosted on your account.

    1. From your home screen press Settings.

    1. From the setting menu, choose Mail, Contacts, Calendars followed by Add Account...

    1. From the Add Account... menu choose Other.

    1. Fill in your Full Name, Email Address, Password and Description and press Next.

      If you need help with these, there's more detail underneath the screenshot.

    • Full name: Enter your name (or the name you'd like people to see when you send them email)
    • Email Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.force9.net) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password: Enter the password for your email address (I don't know what this is)
    • Description: Enter a useful description of the email address you're setting up (e.g. Mum's email). You can put whatever you want here

    Press Next to continue.

    1. More settings will appear. Some will already be filled in.

      Enter the Incoming and Outgoing Mail Server details and press Next. If you need help with these, there's more detail underneath the screenshot.

    Incoming Mail Server settings

    • Host Name: For IMAP this is imap.force9.net - for POP, this is mail.force9.net
    • User Name & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

    Outgoing Mail Server settings

    • Host Name: relay.force9.net
    • User Name & Password: These are optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.
      Enter the username and password for the email address you're setting up (I don't know what these are)

    When you're finished, press Next.

    1. If the box shown below appears, press Yes (you may need to do this twice).

    1. After a minute or two, your email address will be set up and ready to use.

      If you chose IMAP when setting up you'll be able to choose whether you want to use Notes (if you chose POP you'll be taken back to the settings screen from step 2). Press Save when you're done.

    1. That's all you need to do. To start checking your email, go back to your home screen and press Mail.

    The screenshots shown here were taken on an iPad. Although the screen layout will be slightly different on an iPhone or iPod Touch, the same steps apply for both.

    The screenshots shown here were taken on an iPad. Although the screen layout will be slightly different on an iPhone or iPod Touch, the same steps apply for both.

    In this guide we'll show you how to set up a new email account on Mail for the iPhone, iPod Touch and iPad

    You can use these instructions to set up email for your Free-Online email address or email for a domain hosted on your account.

    1. From your home screen press Settings.

    1. From the setting menu, choose Mail, Contacts, Calendars followed by Add Account...

    1. From the Add Account... menu choose Other.

    1. Fill in your Full Name, Email Address, Password and Description and press Next.

      If you need help with these, there's more detail underneath the screenshot.

    • Full name: Enter your name (or the name you'd like people to see when you send them email)
    • Email Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.free-online.com) or a hosted domain address (yourname@yourdomain.co.uk)
    • Password: Enter the password for your email address (I don't know what this is)
    • Description: Enter a useful description of the email address you're setting up (e.g. Mum's email). You can put whatever you want here

    Press Next to continue.

    1. More settings will appear. Some will already be filled in.

      Enter the Incoming and Outgoing Mail Server details and press Next. If you need help with these, there's more detail underneath the screenshot.

    Incoming Mail Server settings

    • Host Name: For IMAP this is imap.free-online.net - for POP, this is mail.free-online.net
    • User Name & Password: Enter the username and password for the email address you're setting up (I don't know what these are)

    Outgoing Mail Server settings

    • Host Name: relay.free-online.net
    • User Name & Password: These are optional, but if you want to send mail while on the move (e.g. while connected to mobile or wireless networks), we recommend filling these in.
      Enter the username and password for the email address you're setting up (I don't know what these are)

    When you're finished, press Next.

    1. If the box shown below appears, press Yes (you may need to do this twice).

    1. After a minute or two, your email address will be set up and ready to use.

      If you chose IMAP when setting up you'll be able to choose whether you want to use Notes (if you chose POP you'll be taken back to the settings screen from step 2). Press Save when you're done.

    1. That's all you need to do. To start checking your email, go back to your home screen and press Mail.

    This is an archived article and may contain information that's not up-to-date - more info

    This is an archived article and may contain information that's not up-to-date - more info

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